Quality Inn & Suites Mansfield

Hotels
Quality Inn
8.1 (601 reviews)
300 Gateway Dr. , Mansfield , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Helpful management
Cons:
Breakfast quality inconsistent
Cleaning issues in rooms
Additional charges for pets

Categories

Cleanliness
7.56
Some reviews indicated issues with cleanliness, including a towel left from a previous guest.
Service
9.03
Generally positive comments about staff being available, professional, and accommodating.
Location
8.57
Multiple reviews praised the location as convenient, although some noted it was hard to find.
Room Quality
7.52
Mixed reviews regarding room setup and issues with maintenance.
Amenities
8.05
Amenities mentioned positively, but some guests expressed preferences for better breakfast options.
Value for Money
8.01
Generally seen as a fair value, though some complaints about extra charges for pets.
Food and Beverage
7.56
Several complaints about breakfast quality, although some praised it.
Overall Experience
8.53
Despite some negatives, many guests had an overall good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:54

Property Description

Convenient Location
Located at the intersection of Route 6 and Route 15, the Quality Inn & Suites offers easy access to nearby attractions like Mansfield University and the Grand Canyon of Pennsylvania.

Modern Amenities
Enjoy a complimentary hot breakfast, free WiFi, and stunning mountain views during your stay. Stay active at the state-of-the-art fitness center or take care of work at the on-site business center.

Comfortable Rooms
Relax in guest rooms equipped with all the essentials including refrigerators, microwaves, and HD cable TV. Explore the Lambs Creek Hike and Bike Trail just a short stroll away.

Ready to experience comfort and convenience at the Quality Inn & Suites? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 601 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
D
Daniele Iovino couple it
4
2026-04-09 via Nuitee
G
Guin couple ca
9
2026-04-07 via Nuitee
D
Damon family_with_children us
10
2026-03-30 via Nuitee
M
Mark family_with_children us
8
Friendly staff and good breakfast!
Pros:

Location

2026-03-28 via Nuitee
H
Howard family_with_children us
10
2026-03-22 via Nuitee
S
Sarah extended_group ca
9
2026-03-21 via Nuitee
A
Andrew family_with_children us
8
2026-03-18 via Nuitee
J
Judy couple us
7
2026-03-16 via Nuitee
H
humph32 couple gb
10
great value
Pros:

we booked on the motorway when we were 30 minutes away. the checkin lady was so nice and professional, the. breakfast was cooked with care and attention. the room was for the price amazing. I would 100% recommend this. hotel for the money we paid. thanks to all the staff.

Cons:

nothing, all good

2026-03-08 via Nuitee
F
Frances extended_group us
10
2026-03-04 via Nuitee
D
David L couple us
8
2026-03-02 via Nuitee
J
Janice couple us
8
2026-02-28 via Nuitee
B
Brandyon couple us
10
Good
Pros:

Nice

Cons:

Bathroom wasn’t very clean poop on the toilet seat

2026-02-22 via Nuitee
D
danielfR317YP Business
2
Quiet location but very disappointing stay
Pros:

I was genuinely shocked by the lack of professionalism during my stay. While checking out, the front desk employee was wearing a visibly sick child in a baby carrier while actively checking guests in and out.

This isn’t a judgment of the employee as a parent. It’s a judgment of management’s decision to allow this in a customer-facing role. Hotels are shared spaces. Guests expect basic standards of hygiene and professionalism, especially after the past few years where health concerns are taken seriously for a reason.

Seeing a sick child coughing and clearly unwell inches away from guests while handling room keys, credit cards, and paperwork was uncomfortable and completely inappropriate. It made me question what other basic standards are being ignored behind the scenes.

I understand staffing challenges. I understand childcare emergencies. But putting guests in this situation is not acceptable. Management should have stepped in and found an alternative solution instead of exposing customers to potential illness.

I won’t be returning, and I wouldn’t recommend this hotel to anyone who expects even minimal professionalism and common sense.

2026-01-22 via Tripadvisor
J
Jason couple us
10
2026-01-19 via Nuitee
P
Phil solo_traveller us
8
2026-01-19 via Nuitee
C
CRYSTAL couple us
9
For this trip we chose the right lodging.
Pros:

Friendly staff, nice breakfast selection, peaceful and comfortable atmosphere. We will stay here again!

Cons:

Can't think of anything that we weren't happy with.

2026-01-19 via Nuitee
L
Laurent family_with_children fr
9
Pros:

Tout le reste, en particulier l emplacement, leconfort et la propreté

Cons:

Nothing

2026-01-19 via Nuitee
C
Cindy couple us
8
Great fall weekend. Visit Wellsboro.
2026-01-19 via Nuitee
J
Janel family_with_children us
10
Pros:

We loved how friendly the staff was . They made the hotel feel like home. I personally love the laundry room and the whole set up it’s super comfortable. My two daughters (ages 1 & 4 ) loved the snacks and the beds they liked how it was spacious.

Cons:

We have no complaints

2026-01-12 via Nuitee