Sleep Inn & Suites Johnson City

Hotels
•
Sleep Inn
7.7 (472 reviews)
2020 Franklin Terrace Court , Johnson City , US
+1 423-915-0081

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Comfortable bed(s)
Friendly and helpful staff
Convenient / centralized location
Clean for some guests (no-frills cleanliness noted)
Quiet property when reported
Easy entry / polite front desk
Good water pressure (reported)
Cons:
Cleanliness issues: dirt, bugs/roaches, stained linens, dingy foyer
Breakfast poor / sparse and bad coffee
WiFi unreliable / connection problems
Small rooms and very small bathrooms
Some noisy AC and aging mattresses/pillows
Limited TV options (no smart apps)
Parking limited for large trucks/trailers
Overall property smells (ashtray/foyer odor reported)
Some guests felt it was too expensive for the product

Categories

Cleanliness
7
Mixed reports: several guests described rooms and common areas as dirty (bugs, roaches, stained linens, dingy foyer), while others specifically called the property very clean — overall slightly below good.
Service
9.2
Generally praised: multiple mentions of friendly, polite and helpful staff; staff assistance during a difficult trip noted positively.
Location
8.9
Convenient and centralized for many guests (easy access from interstate); one note about limited parking for large trucks but location sentiment is largely positive.
Room Quality
7.5
Mixed: comfortable beds and good water pressure reported by some, but complaints about very small rooms/bathrooms, loud AC, and a mattress needing replacement.
Amenities
6.8
Shortcomings noted: unreliable WiFi, limited TV options (no smart apps), and minimal in-room amenities compared to expectations.
Value for Money
7.4
Mixed perceptions: some guests called it a great value for needs, others felt it was too expensive for the product (cleanliness and breakfast issues factor into value).
Food and Beverage
6
Frequently criticized: breakfast described as sparse or inadequate, coffee poor, and instances where early guests/crews left little food for others.
Overall Experience
8.8
Overall impressions leaned positive due to comfortable beds and helpful staff for many guests, despite recurring cleanliness and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Modern Amenities
The Sleep Inn and Suites in Johnson City, Tennessee, offers modern amenities such as a fitness centre, free WiFi access, and complimentary hot breakfast to enhance your stay.

Convenient Features
Each room is equipped with a microwave, refrigerator, and coffee machine for your convenience. Enjoy cable TV, ironing facilities, and a hairdryer in your en suite bathroom for a comfortable stay.

Business and Leisure Facilities
Whether you're traveling for work or leisure, take advantage of the business centre, meeting facilities, and free parking offered at the hotel. Stay informed with complimentary newspapers provided daily.

Experience comfort and convenience at Sleep Inn and Suites. Book your stay now to explore Johnson City's attractions hassle-free.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 472 reviews
Cleanliness: 7
Service: 9.2
Location: 8.9
Room Quality: 7.5
Amenities: 6.8
Value for Money: 7.4
Food and Beverage: 6
Overall Experience: 8.8
R
Russell • solo_traveller • us
7
2026-11-07 • via Nuitee
M
Matt • couple • us
6
2026-11-06 • via Nuitee
G
Gabriel • solo_traveller • us
5
Tranquilo
Pros:

Bene

Cons:

Pulizia

2026-11-03 • via Nuitee
M
Maleigha • couple • us
8
Will stay again!
Pros:

Very clean and welcoming

Cons:

The vending machines need more variety

2026-11-02 • via Nuitee
A
Alfred • couple • us
8
Will stay there again.
Pros:

It had everything we needed for our 5 night stay. Bed was comfortable. Richard, at the front desk, was very nice and helpful

Cons:

Room wasn’t vacuumed prior to our check-in. Last persons dirty socks by the bed. Pocket bathroom door was not easy to operate.

2026-11-02 • via Nuitee
G
Gabriel • solo_traveller • us
6
Pros:

Tito

Cons:

Niente

2026-11-02 • via Nuitee
T
Tim • family_with_children • us
9
2026-11-01 • via Nuitee
T
Tudor • couple • us
6
2026-10-31 • via Nuitee
E
Eliezer • family_with_children • il
7
המקום כשמו sleep inn לשינה בלבד.
Pros:

חדר גדול מאובזר היטב ומטופח.

Cons:

ארוחת בוקר דלה ולא מכבדת. אין תחושה של להיות אורח רצוי.

2026-10-27 • via Nuitee
T
Tyler • couple • us
10
2026-10-18 • via Nuitee
M
Matt • solo_traveller • us
10
Terrific experience
Pros:

Very comfortable

2026-10-12 • via Nuitee
W
Wayne • extended_group • us
8
2026-10-10 • via Nuitee
B
Brady • couple • us
5
Okay but not up to date.
Pros:

Safe

Cons:

Looked ran down and wasn’t the best up to date facility.

2026-10-07 • via Nuitee
B
Brian • couple • us
3
2026-09-07 • via Nuitee
A
Ashley • extended_group • us
7
2026-09-01 • via Nuitee
S
Stacey • solo_traveller • us
8
2026-09-01 • via Nuitee
J
Jennifer • solo_traveller • us
7
Pros:

Need better mattress and pillows but very very clean and quiet.

Cons:

The mattress needs to be replaces

2026-08-31 • via Nuitee
J
Jalil • couple • us
7
2026-08-29 • via Nuitee
G
Gerald • solo_traveller • us
10
Cons:

WiFi would not stay connected.

2026-08-18 • via Nuitee
M
Misty • couple • us
10
2026-08-17 • via Nuitee