Comfort Inn & Suites Amarillo East

Hotels
Comfort Inn
8.4 (138 reviews)
2101 I-40 E, Amarillo, Texas, 79102 , Amarillo , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean pool and hot tub
Convenient location
Cons:
Poor cleanliness
Uncomfortable beds
Noisy neighbors

Categories

Cleanliness
7.79
Issues mentioned regarding cleanliness, including dirty carpets and odors.
Service
9.06
Staff was described as friendly and accommodating, though there were some service failures.
Location
8.8
Convenient access to nearby restaurants and easy freeway access.
Room Quality
7.75
Mixed feelings; some rooms praised while others reported unclean beds and uncomfortable pillows.
Amenities
8.28
The pool, hot tub, and breakfast options were positively received.
Value for Money
8.44
Fair pricing for amenities, although some aspects diminished perceived value.
Food and Beverage
8.79
Good breakfast experience.
Overall Experience
8.26
Overall good experience but some significant issues detracted from it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:06

Property Description

Recreational Opportunities: Enjoy the indoor pool, spa tub, and fitness center for relaxation and exercise.
Convenient Amenities: Free Wi-Fi, gift shops, and a cozy fireplace in the lobby for a comfortable stay.
Delightful Extras: Start your day with a complimentary buffet breakfast and unwind at the bar/lounge in the evening.

A stay at Comfort Inn & Suites places you in the heart of Amarillo, steps away from key attractions like American Quarter Horse Hall of Fame. Book now for a memorable and convenient stay!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 30

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 138 reviews
Cleanliness: 7.79
Service: 9.06
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.44
Food and Beverage: 8.79
Overall Experience: 8.26
N
Novica partner
10
Pros:

Very nice property, Horrible meat processing plant smell over most of the town.
Looks like the mayor sold his citizens comfort.

2025-10-12 via Nuitee
R
Richard
10
Pros:

I was impressed with my room. Clean and spacious. The room had a safe, bar area, couch area, desk and bench. Really liked the room. The pool area was neat and clean and the hot tub worked well. The location was very convenient to find and get to. Plenty of places to shop and eat close by on I40. Less than 30 minutes from Palo Duro State Park. Enjoyed my stay and would recommend this Comfort Inn for single or family stay.

2025-10-12 via Nuitee
L
Laura partner
6
Pros:

good service at bar, bad service at front counter. check in was a nightmare. they booked me in a room that was already taken. went to try and get in the door and heard a voice your in the wrong room! we finally got a room. had to wait a while when we first walked in for a rep to show up. 10/3/25 pm. breakfast, hot tub and pool were all very nice. wish the hot tub would go for more than 5 mins but had to keep getting out to use the timer.

2025-10-10 via Nuitee
C
Craig partner
10
Pros:

Our room was very clean and comfortable. We would stray there again.

2025-10-02 via Nuitee
A
Alice
10
Pros:

Clean room.front desk very helpful very happy with my stay

2025-09-29 via Nuitee
M
Matthew
10
Pros:

Broth in was great. Rooms were big. Pool, hot tub, and bar were awesome

2025-09-28 via Nuitee
C
Cheryl
6
Pros:

The room was clean and the staff was friendly. When you walked off the elevator on the second floor a strong odor of dog urine hit you. There was also no mention of an addition fee for your dog.

2025-09-24 via Nuitee
P
Paul
10
Pros:

Great hotel, clean rooms, easy access to nearby restaurants.

2025-09-22 via Nuitee
P
Paul family
10
Pros:

The staff was friendly. Rooms were clean. Beds were very comfortable. The hotel was easy to access from the free way and close to several restaurants. We will definitely be back.

2025-09-22 via Nuitee
N
Neal
8
Pros:

Noisy ac and damaged bath tub

2025-09-19 via Nuitee
M
Michele partner
8
Pros:

The room was much bigger than expected. The bedding was nice and being on the first floor it was quiet.

2025-09-15 via Nuitee
T
Thomas
2
Pros:

Bed was so uncomfortable and pillows lumpy and like sleeping on rocks.

2025-09-14 via Nuitee
K
Kimberly family_with_children
10
Pros:

We chose this property due to needing parking for a 30ft trailer. The hotel was quiet, beds were great, breakfast was nice. Room did have a little dust and the carpet probably needed a good shampoo, but otherwise bed and bathroom were clean.

2025-09-01 via Nuitee
L
Larry
10
Pros:

Cleanliness

2025-08-25 via Nuitee
D
David
4
Pros:

We had noisy neighbors and the staff would not move us or make the noisy people stop.

2025-08-20 via Nuitee
L
Laura family
8
Pros:

Had what we needed.

2025-08-19 via Nuitee
W
Wendell
4
Unfortunate choice
Pros:

Poor cleanliness dirty carpet slow service not accommodating, bad experience

2025-08-12 via Nuitee
D
Donald Jr family
4
Pros:

All lights in the lobby area were turned off upon a 3pm arrival and it was dark. The so called bar was stacked full of boxes like a storage room. Rust and mold in bathroom. Hallways needed lots of repair. Not sure how they were rated above 8. More like a 7. Very disappointed.

2025-08-05 via Nuitee
A
Angelica
10
Pros:

It was great

2025-08-03 via Nuitee
B
Betty partner
10
Pros:

Great Breakfast

2025-07-29 via Nuitee