Comfort Suites Benbrook - Fort Worth Southwest

Hotels
•
Comfort Suites
7.4 (226 reviews)
8004 Winbrook Drive , Benbrook , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty hot tub
Room cleanliness issues

Categories

Cleanliness
6.69
Several reviews mentioned dirtiness, especially in the hot tub and room.
Service
8.66
Most reviews highlighted friendly and helpful staff.
Location
8.7
Reviews consistently praised the hotel's location.
Room Quality
6.65
Mixed feedback with issues on room keys and uncomfortable beds.
Amenities
6.68
Concerns over the dirty hot tub and cold pool reflected negatively.
Value for Money
7.54
Average value perception due to inconsistent quality.
Food and Beverage
6.69
Noted complaints about breakfast quality and presentation.
Overall Experience
7.56
Guests experienced both positives and negatives, resulting in an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:53

Property Description

Convenient Location & Nearby Attractions
The Comfort Suites is situated just outside Fort Worth, near Interstate 20, providing easy access to popular destinations like the Fort Worth Convention Center, Texas Christian University, and the Fort Worth Zoo. Six Flags Over Texas is also just a short drive away.

Outdoor Activities & Nearby Amenities
Guests can enjoy a variety of outdoor recreational activities in the area, including hiking, biking, fishing, and golfing. Numerous dining options, shopping centers, and entertainment venues are within walking distance, offering convenience and leisure.

Modern Amenities & Services
The hotel offers complimentary Wi-Fi, hot breakfast, a fitness center, and an indoor pool with a whirlpool tub. Each spacious suite is well-equipped with essential amenities, including a microwave, refrigerator, work desk, and flat-screen TV. Additional perks include a sundry shop, laundry facilities, and ample parking.

To book your stay and experience the convenience and comfort of Comfort Suites, make your reservation now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 226 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 6.68
Value for Money: 7.54
Food and Beverage: 6.69
Overall Experience: 7.56
T
Tammy • family_with_children • us
10
2026-07-02 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

It was close to alot of food choices. And a easy drive to Dickies Arena. And love the breakfast lady.

2026-07-02 • via Nuitee
D
Donna • couple • us
10
Clean rooms & friendly staff!
2026-06-30 • via Nuitee
R
Rita • family_with_children • us
4
Friendly staff, I would think twice if you're looking for something nicer.
Pros:

Friendly staff

Cons:

The room was clean but dingy, I had to place several sheets on the pull out couch ,in the restroom the soap dispenser on the wall, fell off, the air vent in the restroom was falling off, the refrigerator didn't work, the freezer had mold. I blew dried and straighten my hair and I set off the fire alarm. Had to wait about 15 minutes for manager to come to the room to turn off.
We rented at this location because reviews were good a 7.5 but when we got there and it didn't match the reviews, we looked it up on google and it was a 3.5. We would have not stayed there if the reviews were accurate.

2026-06-29 • via Nuitee
K
Kathy • solo_traveller • us
9
Great
Pros:

Location and free parking

Cons:

Nothing

2026-06-27 • via Nuitee
C
Claudette • couple • us
8
2026-06-26 • via Nuitee
R
Rebecca • couple • us
7
Pros:

Staff was friendly. Location was great. Beds were comfortable.

Cons:

Bed had some stains

2026-06-25 • via Nuitee
M
misty • couple • us
10
Good
Pros:

The staff was very friendly

2026-06-22 • via Nuitee
N
Nelly • couple • us
10
2026-06-20 • via Nuitee
S
Sheretha • family_with_children • us
8
Pros:

Staff were very friendly

Cons:

It could have been cleaner

2026-06-19 • via Nuitee
A
Ashley • family_with_children • us
5
Good price and location, but a little run down.
Pros:

Great location. Friendly staff. Nice free breakfast.

Cons:

Room was not clean. Found a water bottle behind the curtain and the bathroom door was dirty.

2026-06-16 • via Nuitee
B
Braunreiter • solo_traveller • us
10
2026-06-13 • via Nuitee
C
Cole • couple • us
8
2026-06-08 • via Nuitee
S
Sheretha • couple • us
7
2026-06-04 • via Nuitee
K
Kourtney • couple • us
1
2026-06-02 • via Nuitee
G
Geryl • couple • us
9
Staff real friendly.
Pros:

Breakfast was ok. Eggs just dont taste right.

2026-05-27 • via Nuitee
C
Ciara • couple • us
8
2026-05-25 • via Nuitee
T
Tonya • family_with_children • us
4
Would not go back.
Cons:

The pool was disgusting, the sheets and towels were dirty (stains/stray hairs), the floors felt so gross, like you would get a fungus walking barefoot, and the breakfast was a sorry excuse for breakfast (styrofoam eggs and microwave sausage).

2026-05-20 • via Nuitee
G
Geryl • couple • us
10
Staff very friendly.
Pros:

Really convenient to where we were going. Have stayed there many of times.

Cons:

Price keep creeping up. A lot of water on floor in elevator and first floor from swim pool kids coming and going. Accident waiting to happed.

2026-05-18 • via Nuitee
S
Stefanie • solo_traveller • us
10
I would highly recommend this place!
Pros:

Clean rooms, great staff

2026-05-14 • via Nuitee