Comfort Inn & Suites Hermiston South

Hotels
•
Comfort
7.9 (273 reviews)
77514 South Highway 207 , Hermiston , US
+1 541-564-5911

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to freeway, easy to find)
Good hot breakfast and evening cookies
Many guests found rooms clean and comfortable
Helpful/friendly staff reported by several guests
Indoor pool and hot tub
Free parking and in-room fridge/coffee
Separate-room layouts available for some rooms
Guests noted convenience for travel and nearby services
Cons:
Multiple cleanliness issues reported (dirty shower, slimy tub, found used tampon)
Front desk staff described as unprofessional or unwelcoming by several guests
Equipment out of order (juice/ice machines); occasional maintenance signs
Too much chlorine in hot tub and crowded pool at times (groups/ball players)
Some rooms worn or have small fixtures (tiny sink, limited counter space)
Inconsistent water pressure reported
At least one guest found mattress uncomfortable
Occasional alarm/evacuation confusion with staff unsure how to respond

Categories

Cleanliness
6.8
Mixed reports: several guests reported serious cleanliness problems (dirty shower floor, slimy bathtub, found a used tampon behind furniture, dusty hair dryer), though other guests explicitly said rooms were very clean.
Service
7.4
Mixed: many mentions of helpful, kind and friendly staff, but several reports of front desk staff being unwelcoming, unprofessional or unsure how to handle incidents (alarm).
Location
9
Consistently praised for convenience: close to the freeway, easy to find, good for quick stops and near local destinations.
Room Quality
7.4
Mixed: some guests found rooms comfortable (quiet, good beds, separate rooms option), while others noted worn areas, an uncomfortable mattress, tiny sink and limited counter space.
Amenities
7.6
Positives: breakfast, evening cookies, indoor pool/hot tub and in-room fridge/coffee. Negatives: several items out of order (ice, juice), crowded pool at times, and occasional excessive chlorine in hot tub.
Value for Money
7.9
Mixed perceptions: multiple guests called it great for the price, while at least one review felt it was overpriced and unkept; overall aligns with the target overall rating.
Food and Beverage
8.4
Generally positive: hot breakfast and cookies are frequently praised; occasional issues with equipment (juice machine not working) and limited variability noted by some.
Overall Experience
8.7
Overall favorable: many guests indicated they would stay again and highlighted convenience and friendly interactions, despite recurring cleanliness and some service/equipment issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Central Location and Modern Amenities
Conveniently situated off I-84, Comfort Inn & Suites Hermiston provides a contemporary retreat for travelers. The property boasts an indoor pool and offers complimentary daily hot breakfast, making it a perfect choice for both leisure and business guests.

Comfortable Rooms and Convenient Facilities
Each air-conditioned room at this hotel features a cable TV, a seating area, a microwave, a refrigerator, and a coffee machine. Guests can relax in the hot tub, stay active in the fitness center, and benefit from the 24-hour reception. Free WiFi, free parking, and free newspapers add to the convenience.

Attractions and Accessibility
Explore nearby attractions like the Umatilla National Wildlife Refuge and the Children's Museum of Eastern Oregon. With Walla Walla Regional Airport just 80 km away, Comfort Inn & Suites Hermiston offers a perfect blend of comfort and accessibility.

Book now to experience a seamless stay at Comfort Inn & Suites Hermiston!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HES

Location

Guest Reviews

7.9
Based on 273 reviews
Cleanliness: 6.8
Service: 7.4
Location: 9
Room Quality: 7.4
Amenities: 7.6
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.7
D
Debra • couple • us
8
Good breakfast and bed for a short stay.
Pros:

Great for a short stay

Cons:

Gym none— small room with no working equipment

2026-11-05 • via Nuitee
L
Lars • family_with_children • us
10
2026-10-27 • via Nuitee
L
Linda • couple • us
8
2026-10-20 • via Nuitee
A
Augusta • family_with_children • us
10
Pros:

The staff was very helpful and kind and the room was amazing

2026-10-20 • via Nuitee
B
Bianca • solo_traveller • us
1
2026-10-16 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

The location.

2026-10-13 • via Nuitee
S
Sarah • couple • us
8
2026-09-18 • via Nuitee
C
clayne • couple • us
8
2026-09-10 • via Nuitee
E
Edythe L • solo_traveller • us
7
2026-09-07 • via Nuitee
F
FAY • couple • us
5
Pros:

Location. Staff were friendly but did not appear to be well trained. Bedding was clean and pillows were comfy.

Cons:

carpet was wet around air conditioner. room was not entirely clean - found a dirty tampon behind the lounge chair, bathtub was slimy with dirt, hair dryer was clogged with dust and debris. This was supposed to be a handicap room but, even though the tub had bars, the height of the tub made it very difficult to get in and out and I was afraid I would fall. The mattress was not at all comfortable and I had to buy an egg crate mattress topper to ease pressure points. Fire alarm went off and clerk did not know what to do. Everyone came out of their rooms but we did not know if we needed to evacuate so many people went outside in their bare feet and night clothes.

2026-09-01 • via Nuitee
A
Amy • solo_traveller • us
6
2026-08-31 • via Nuitee
D
deanna • family_with_children • us
5
The front staff could be more friendly
Pros:

Convenience of breakfast gas station and restraunt

Cons:

The dirty shower floor the dirty used socks from previous guest

2026-08-26 • via Nuitee
C
Christine • extended_group • us
6
Comfortable
Pros:

Close to hwy, Hermiston & Umatilla.
Breakfast was convenient. Ok variability.
Evening choc chip cookies a nice touch

Cons:

A number of ‘out ok order’ signs on various pieces of equipment including ice machines, juice dispenser.

2026-08-24 • via Nuitee
S
Shantel • family_with_children • us
8
Was a great stay and definitely coming again😊
Pros:

The pool was our favorite!

Cons:

That the juice machine didn’t work at breakfast 😭

2026-08-20 • via Nuitee
T
Taylor • solo_traveller • us
9
2026-08-17 • via Nuitee
D
David • couple • us
10
2026-08-16 • via Nuitee
G
Grimes-Williams • solo_traveller • us
10
Pros:

The people were just wonderfully. The rooms were very clean.

Cons:

Not a thing

2026-08-12 • via Nuitee
J
James • couple • us
3
Get people that welcome you with open arms!! Not people that dread having to be there.
Pros:

Location and indoor pool and breakfast

Cons:

The front desk staff. They seemed annoyed at any questions I had and it was not just one person. They also just sat behind the desk, gossiping with each other, very unprofessional.

2026-08-11 • via Nuitee
A
Ashley • couple • us
8
2026-08-09 • via Nuitee
L
Lonny • solo_traveller • us
10
2026-08-09 • via Nuitee