El Tovar - Inside the Park

Situation is excellent but with a few notable exceptions staff, service and fabric lacklustre. Suffers as all facilities available to non residents and no particular benefit in staying there. Would not return

It was wonderful to be right on the rim! The bartenders and servers were so friendly. Parking was a little tough since it was open to the public.

Great location. Historic building. Great bar inside and patio. Great appetizers. Excellent breakfast. Didn’t have dinner there.

Next to the rim. No bfast option at the hotel. Parking was difficult to find

Wonderful historic lodge with beautiful views. You can see the lodge from Hermit road overlooks. Food options were fair. They offered coffee/tea service for the mornings but never had it

Stayed one night. When is right clean and perfectly adequate perhaps a little dated and could be modernised without raising the traditional touches fan was extremely noisy and little quirk such as not been able to charge phone from Bed not problematic but reflected how the age of the building

Check in was quick and staff was friendly.

Great place to stay! Fabulous view of the canyon all around. Perfect for our adventure from the uk. Despite comments online about the restaurant being expensive we found it to be very reasonable compared to Vegas which was our first stop. Food was delicious too. Thanks to the El Tovar staff team. We loved it

It was amazing. The canyon was exceptional so were the staff at reception and the diner.

The location is awesome and the hotel Is rich in traditional decor. However- be aware that our “Terrace” room was on the basement floor with a view of the back parking lot.

WIFI was just fine in our room and throughout the property for the little bit of remote work i had to do. Staff was great too!

The location is amazing - right on the rim. Parking is a challenge and the circulation system around the hotel is confusing. The room is really nice, the staff is super friendly and the restaurant was awesome. Main feature is of course the Grand Canyon right outside the front door. Perfect!

This is a lovely hotel with an incomparable location. Although expensive, the room was quite nice and a good size. The restaurant food was well beyond expectation for a national park hotel, and the service of the staff at breakfast was exceptional. Hard to beat being able to see the canyon outside our window and step outside to the edge at sunrise!

The location of the hotel was perfect - plenty to do and within walking distance of attractions. The hotel staff were friendly and professional.

🙂

TV reception was horrible! Staff tried but in this day and age of technology and the caliber of the hotel I would think they would have state of the art television

My wife and I were taking a trip of a lifetime and decided to spring for almost a thousand bucks to stay in this convenient and iconic hotel. The check in experience was great and the accommodations were as expected for such an old property.

My issue relates to the dinner reservation we made two weeks before we arrived. We really wanted to sit near the windows in the dining room and stopped by the restaurant desk earlier in the day to ask for this accommodation. It was noted, so when we arrived, it was a bit surprising that the young desk clerk seemed reluctant to reassign our table, but did find us a table near the windows. We sat and observed the fact that two window tables were unassigned…and we were one of a very few patrons in there at the time. After being waited on, we observed another couple was being seated near us, but they asked to have one of the tables at the window and they were moved. I was sorely disappointed at this outcome … it seemed that our wishes weren’t even considered, but if we had raised the question, we may have gotten a coveted spot. Frankly it ruined my $200+ meal…and (sorry for the pun) left a bad taste in my mouth.

I’ll never be able to make this trip again, so I’ll never get to experience the dream of sitting at a canyon-view window. But I hope the staff can learn to be more attentive, especially when making accommodations for other folks in similar situations but not for us, made me feel unwelcome.

We love the historic hotel. Nice rooms but the air conditioner is too large and too noisy for the space.

We arrived with 4 cases and they put us on the top floor no elevators, me and my wife are in our 60s, the bell hop took one look at our cases and frowned and decided to offer his help to a young girl in her 20s who had 1 small case terrible sevice. the Hotel is very old and very expensive for what it is your paying for the location. would i stay again no!!

Very convenient location within the park. Good dining options. Historic charming building. However some renovation would be needed to regain ambiance what I believe one was there.