Comfort Suites West Memphis I-40 I-55

Hotels
•
Comfort Suites
8.2 (1150 reviews)
850 Stephen Boulevard , West Memphis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness Issues
Customer Service Delays
Missing Amenities

Categories

Cleanliness
7.53
Several mentions of cleanliness issues, including stains and dirty kitchen items.
Service
8.75
Staff described as great and accommodating, although some issues were reported with housekeeping.
Location
9.04
Multiple reviews praised the location as being convenient.
Room Quality
7.99
Rooms noted as comfortable but some issues with specific beds.
Amenities
8.02
Good amenities overall, but the low water pressure in the shower noted.
Value for Money
8.23
Pricing considered cheap for the area, though some dissatisfaction with additional fees.
Food and Beverage
8.03
Breakfast had a good variety but missed vegan options.
Overall Experience
8
Overall a decent experience, but with some significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Convenient Location near Memphis Attractions

Located just minutes from Memphis, the Comfort Suites hotel in West Memphis, AR offers easy access to popular attractions like Beale Street, FedEx Forum, and Graceland.

Amenities for Every Guest

From the indoor pool and exercise room to the banquet facilities and free hot breakfast, we provide everything you need for a comfortable stay.

Business-Friendly Services

Business travelers will appreciate our business center, free newspaper, and in-room work desks to stay productive while on the road.

Book your stay at the Comfort Suites West Memphis I-40 I-55 for a convenient and enjoyable visit near Memphis!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1150 reviews
Cleanliness: 7.53
Service: 8.75
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.23
Food and Beverage: 8.03
Overall Experience: 8
A
Astasia • family_with_children • us
6
2026-03-28 • via Nuitee
W
Willie Ann • couple • us
10
Pros:

The comfortable bed and room. I liked that they had amenities which included fingernail polish removal, lotion and shampoo and conditioner in the shower

Cons:

I was charged a $50 deposit but it was never refunded back to me.

2026-03-26 • via Nuitee
S
Shannon • family_with_children • us
8
2026-03-25 • via Nuitee
S
Shunta • couple • us
10
2026-03-25 • via Nuitee
I
IMS Messsysteme GmbH • family_with_children • de
7
2026-03-25 • via Nuitee
S
Stephane • family_with_children • us
10
2026-03-23 • via Nuitee
J
Joel • couple • us
5
It was okay - nothing special.
Pros:

room was clean and bed was very comfortable.

Cons:

Room was noisy - lots of noise from other rooms (above) and the hallway.

2026-03-23 • via Nuitee
L
Lacey • family_with_children • us
7
Pros:

Super friendly staff

Cons:

The pool was not in service

2026-03-23 • via Nuitee
S
Selcha • family_with_children • us
8
2026-03-21 • via Nuitee
B
Barbara • family_with_children • us
8
2026-03-21 • via Nuitee
S
Sara • extended_group • us
7
2026-03-21 • via Nuitee
P
Patrick • couple • us
1
Not pleasant. I’ve stayed at this hotel a few times in the past. This is by far the worst experience.
Pros:

Location. Across the interstate from the casino.

Cons:

Wi-fi didn’t work. They were working on the carpet in the hall on floor 4. The two ladies downstairs were on their phones while serving customers.

2026-03-20 • via Nuitee
K
Kenneth • family_with_children • us
9
Pros:

Average

2026-03-20 • via Nuitee
L
Loury • extended_group • us
2
Beyond rude and tacky
Pros:

Nothing!!

Cons:

First of all the rude desk girl, not only rude to us but others before us.

2026-03-18 • via Nuitee
L
Loury • extended_group • us
1
2026-03-18 • via Nuitee
L
Lisa • family_with_children • us
9
2026-03-17 • via Nuitee
A
Adam • family_with_children • us
7
Very decent hotel, would book comfort suites again.
Pros:

Hotel was updated and decent, but some of the finishes were not done the best. Overall decent hotel for the money.

Cons:

The painting and finish work looked sloppy/lazy.

2026-03-17 • via Nuitee
I
Indi • couple • us
10
2026-03-16 • via Nuitee
B
BETTY • family_with_children • us
10
Pros:

Location was great

Cons:

Nothing negative to say

2026-03-16 • via Nuitee
H
Heather • couple • us
7
It’s was overall good, beds are comfy. Have definitely stayed at worse.
Pros:

Great location, awesome price! It was clean, and everyone was friendly.

Cons:

The pool was closed, booked a king smoking room and it wasn’t available when checking in. Not a lot of breakfast options.

2026-03-14 • via Nuitee