Comfort Inn & Suites San Marcos near Outlet Mall

Hotels
•
Comfort
6.2 (512 reviews)
1053 Clovis R Barker Drive , San Marcos , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Good location
Breakfast was good (for some guests)
Comfortable beds mentioned
Some helpful/front-desk staff interactions
Quiet property
Cons:
Poor cleanliness (roaches, filthy showers, dirty carpet, old clothes)
Room maintenance issues (AC/humidity, broken shower/head, holes, peeling paint)
Perceived overpricing/value complaints
Poor handling of lost/stolen items and manager absence
Broken elevator and limited amenities
Inconsistent breakfast supplies

Categories

Cleanliness
3
Multiple reviews report severe cleanliness problems (roaches, filthy showers, dirty carpets, old clothes left in rooms) indicating consistently poor housekeeping.
Service
8
Mixed but relatively strong in some interactions: several guests noted helpful staff and successful refunds, though others reported manager absence, poor front-desk handling, and shady behavior over lost items.
Location
9.5
Frequently praised as convenient for meetings/university and quiet; location repeatedly cited as a positive.
Room Quality
4
Multiple reports of malfunctioning AC/heating, humidity issues, broken shower heads/curtains, holes in walls, peeling paint and general rundown condition.
Amenities
6.5
Some amenities work but there are notable problems: broken elevator, limited pool hours, no backup key system, and shortages of towels/washcloths; mixed reliability.
Value for Money
4.1
Several complaints about being overcharged (especially during events) and the property feeling below the price paid — perceived poor value.
Food and Beverage
7.5
Mixed feedback: multiple guests said breakfast was good, while others reported poor quality or that items/coffee were out; overall somewhat above average but inconsistent.
Overall Experience
7
Overall inconsistent stay experiences: several 'would not recommend' and strongly negative reports, but also some comfortable stays and successful issue resolution (refunds), resulting in a net disappointing but mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location in San Marcos, Texas

Modern Amenities for a Comfortable Stay
Experience the convenience of free WiFi, cable TV, microwave, refrigerator, and complimentary toiletries in every room at San Marcos Comfort Inn. Whether you're here for business or leisure, we have everything you need for a relaxing stay.

Exceptional Services and Nearby Attractions
Enjoy our 24-hour front desk service and take advantage of free parking during your visit. Explore the nearby San Marcos Premium Outlets just a short drive away, or visit Texas State University located 8.1 km from the hotel.

Book now to experience comfort and convenience at San Marcos Comfort Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.2
Based on 512 reviews
Cleanliness: 3
Service: 8
Location: 9.5
Room Quality: 4
Amenities: 6.5
Value for Money: 4.1
Food and Beverage: 7.5
Overall Experience: 7
B
Brenda • extended_group • us
1
If I saw this the first day I would have not stayed there..
Pros:

Nasty. Bugs and mold on bed

2026-11-03 • via Nuitee
B
Brett • couple • us
1
Horrible, would not recommend!
Pros:

close to business meeting that I had, nothing else. One of the worst hotels that I have ever stayed at and they did nothing to fix it.

Cons:

Room had old cloths from someone else, roaches, no hot water low water pressure. Yelling in hall way and lobby. paint peeling in room. If there would have been another hotel and not homecoming weekend for the university I would have left!!!

2026-10-29 • via Nuitee
R
Rita • family_with_children • us
9
Comfortable and clean
Pros:

Breakfast was good.

Cons:

Update bathroom toilet and shower.

2026-10-27 • via Nuitee
C
Chip • couple • us
1
Way over priced for a subpar hotel.
Pros:

Nothing

Cons:

The AC didn’t work and the room was dirty. The price was way out of line for the hotel.

2026-10-26 • via Nuitee
L
Leslie • solo_traveller • us
1
It was a 2 star hotel and I paid over $200 due to you raising the price because of football game
Pros:

Staff

Cons:

Huge water stain in the ceiling. The shower curtain didnt cover the shower and leaked all over the floor. Carpet was dirty

2026-10-26 • via Nuitee
D
Dennis • couple • us
2
Not recommended
Pros:

Location

Cons:

There were issues with the air conditioner so the humidity was really high and caused odor issues. We did not actually sleep there. Once we saw our room and found it was humid like the lobby. We checked out. They did refund our money. The manager was not on location the 3 times I called so I simply went through my credit card company for the refund

2026-10-24 • via Nuitee
M
Mike • couple • ca
5
Overall, a bit disappointed in the condition of the hotel/room.
Pros:

The hotel is in a good location and it was very quiet.

Cons:

Very disappointed in the condition of the room. Hole in the wall, the shower head was broken, and the heating/AC controls were broken. Very run down since the last time we visitied.

2026-10-19 • via Nuitee
A
Amy • solo_traveller • us
10
2026-10-14 • via Nuitee
R
Rosa • family_with_children • us
9
Pros:

Very clean and comfortable bed.

Cons:

The breakfast could definitely improve. Plus they were out of some breakfast and coffee items.

2026-10-13 • via Nuitee
A
Alexis • family_with_children • us
8
Pros:

They were very helpful when they sent me to the wrong room because the system was down and the keys weren’t working.

Cons:

They don’t have a backup system so I had people knocking on my door to check if I was in my room because it was a spare, incase they could rent it out. It was 12 o’clock at night and I was exhausted from a long day, but they finally went away eventually.

2026-10-12 • via Nuitee
R
Robbie • couple • us
1
2026-10-09 • via Nuitee
Z
Zachary • extended_group • us
9
2026-10-07 • via Nuitee
V
Victor • solo_traveller • mx
1
2026-09-14 • via Nuitee
T
Theresa • solo_traveller • us
3
Cons:

Shower was filthy and disappointing!

2026-09-13 • via Nuitee
A
Armando • family_with_children • us
8
Pros:

Good location.

Cons:

We didn't make it to the pool...Probably extended the hours.

2026-09-08 • via Nuitee
E
Edgar • couple • us
10
2026-09-07 • via Nuitee
J
JAMIE • family_with_children • us
1
Someone stold my belongings and kept denying it till they poop up!
Cons:

My son forgot his expensive Sony headphones and 2 stuff animals in the room after check out and they kept telling me they didn’t find anything or turned in. Long story short they were keeping “stealing” my items and thought we left out of town (back home and not return) and kept avoiding us. Till my uncle that lives there locally went in and insisted to talk to “Ms.K” and nobody knew when she would go in (manager) but ended up being the “owner”. He made sure Ms.K called him once she got in and never did. The staff infront desk was shady and nervous with fear that they ended up calling him an hr later they all of a sudden they found them! Their story was they found them in a different box that nobody goes too. BS!! HORRIBLE staff and place. NEVER AGAIN!!

2026-08-28 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-08-24 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-08-24 • via Nuitee
T
Theresa • couple • us
3
Pros:

It was dirty

Cons:

Breakfast was bad

2026-08-18 • via Nuitee