Comfort Inn & Suites San Marcos near Outlet Mall

Hotels
Choice Hotels International
7.2 (620 reviews)
1053 Clovis Barker Dr, San Marcos, Texas, 78666 , San Marcos , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Comfortable bed and pillows
Good service and location
Cons:
Room condition
Lack of cleaning
Limited amenities

Categories

Cleanliness
5.35
The review mentions lack of cleanliness in the hallways and carpet.
Service
8.31
Very good attention at reception.
Location
8.35
Very good location.
Room Quality
6.81
Room and furniture in terrible condition.
Amenities
6.34
Coffee maker out of order and only decaf available.
Value for Money
8.29
Reasonable pricing mentioned.
Food and Beverage
6.85
Breakfast was not ready at 7 am.
Overall Experience
7.32
Mixed feelings due to both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:40

Property Description

Recreational Opportunities
Enjoy the indoor pool and fitness center provided for your leisure at Comfort Inn & Suites.

Convenient Amenities
Benefit from complimentary wireless internet, buffet breakfast, and a 24-hour business center during your stay.

Cozy Accommodations
Relax in one of the 72 air-conditioned rooms with pillowtop beds and premium bedding.

Don't miss out on all these amenities! Book your stay at Comfort Inn & Suites today!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 620 reviews
Cleanliness: 5.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 6.34
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
L
Laura couple mx
10
Agradable y cómodo...sin duda volveria
Pros:

Lo limpio del área,y lo que había de alimentos

Cons:

Que pusieran más surtido de frutas

2026-05-02 via Nuitee
L
lisa family_with_children us
5
Will not stay there again
Pros:

Close to where i needed to be room was spacious , beds were comfortable

Cons:

Looked clean , smelled clean until i dropped something under bed , there were food and water bugs, bug bait containers , bottle of pills i threw in trash . Did you make sure your maids clean under the beds and under things it look clean until you start looking under things it was pretty nasty. Lots of water bugs.

2026-04-22 via Nuitee
P
patyy2026 Business
2
THE WORSE CUSTUMER SERVICE AND THE WORSE HOTWL IN THE AREA
Pros:

Don’t stay to this place is the worse ever experience!!!!
I was able to make my reservation and they suddenly cancel arguing that ir was a systems error, the the word is the actitud of the representative she is not maners at all and so rude not educated at all

Her name is
Kalpana Vasvani

Even she denied to provide her name never courteous ! Disappointed

2026-04-21 via Tripadvisor
J
Juan family_with_children us
10
2026-04-13 via Nuitee
S
Smith family_with_children us
3
Not at all the clean place I expected. Person behind counter unprofessional with his friends
Pros:

bed comfortable

Cons:

room missing light bulbs no blow dryer shower curtain wouldn't stay closed bathroom missing lightbulbs toilet paper holder broken couldn't use doors from outside to get in, only front door

2026-04-13 via Nuitee
V
Vázquez family_with_children us
10
2026-04-04 via Nuitee
A
Aaron family_with_children us
10
Pros:

Todo

Cons:

El checaut alas 11 fuera alas 12 estaría mejor

2026-04-04 via Nuitee
A
Arethea solo_traveller us
2
Cons:

The rooms was not clean. The walls was nasty. The shower had mowed around the edges, and it was dusty in there.

2026-04-02 via Nuitee
D
Donald couple us
7
2026-04-01 via Nuitee
S
Shugart family_with_children us
3
Could not find extra blanket for hide away sofa bed.
Pros:

Close to our tournament

Cons:

Water took forever to get hot and no water pressure when taking a shower.

2026-04-01 via Nuitee
T
Theresa couple us
7
2026-03-31 via Nuitee
D
Donica couple us
5
The customer service was outstanding! Especially Mike. However, the cleanliness was not up to par!
Pros:

Mike was so professional and accommodating! I really appreciate his help and generosity he truly has amazing customer service

Cons:

Rooms were not up to par. We had found dirty Qtips, floors were not vacuumed all the way, and the fan and curtains had a thick amount of dust on them.

2026-03-30 via Nuitee
R
RACHEL couple us
5
2026-03-25 via Nuitee
J
Jessica solo_traveller us
1
Pros:

N/A

Cons:

This reservation was made for my 70 yo mother who was traveling alone for a dr. appointment. She arrived to the hotel late at night after a long day of traveling. She was given her hotel key and when she walked in the room, she noticed that the room had not been cleaned. She mentioned that the bed was unmade, there was trash in the waste bins and that there was an odor in the room. She was so disgusted with the room that she refused to stay there. She spoke with the attendant and mentioned that she would not be staying at this hotel for the night because of the dirty room. She returned the keys and left. She ended up leaving and having to look for another hotel to stay at. Even though she didn't stay in the room, it was still charged as if she had stayed there.

2026-03-24 via Nuitee
D
Diane family_with_children us
9
2026-03-23 via Nuitee
L
Leah family_with_children us
1
Terrible
Pros:

Only location

Cons:

I booked this property through a third party booking agency due to its close proximity to the outlet mall in San Marcos. I was offered two separate rooms at the location. Both had extensive water damage in the bathrooms. You could smell the mold and mildew upon entering the rooms. The bathrooms had visible water damage with mildew and black mold. I am immune compromised and both my son and I have severe asthma; staying in either of the two rooms offered was out of the question for our personal health and safety. I had to seek accommodations at another hotel in the San Marcos area for the evening. Now I am dealing with the booking company and a property manager who is unresponsive, and I trying desperately to get my night’s stay reimbursed. I would not stay at this property until extensive repairs are made.

2026-03-17 via Nuitee
K
Kelsie family_with_children us
7
Pros:

Customer service was very nice. The location was great!

Cons:

Great customer service and very comfortable beds, but the facility itself was in poor condition. The wallpaper was coming off, only one light worked, and there was mold in the bathroom. There was even a bag over the fire alarm. The staff is lovely, but the building needs serious maintenance

2026-03-16 via Nuitee
A
Alexandria couple us
8
2026-03-14 via Nuitee
S
Susan extended_group us
10
We would stay here again.
Pros:

Quiet, roomy, clean, and no wait for the elevator

2026-03-02 via Nuitee
M
Mitchell family_with_children us
10
2026-02-25 via Nuitee