Hotel Sinar 1

Hotels
6.4 (124 reviews)
Jalan Raya Juanda No 36-40 , Sedati , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Free airport transfer
Cons:
Room cleanliness issues
No proper air conditioning
Limited breakfast quality

Categories

Cleanliness
5.15
Several complaints about hygiene and cleanliness issues in the room.
Service
7.15
Service was reported as friendly and helpful, with some issues noted regarding responsiveness.
Location
8.15
Well-located near the airport with good access to transport.
Room Quality
5.15
Mixed feedback; issues with air conditioning and lack of amenities.
Amenities
6.15
Some amenities were lacking, such as a refrigerator and proper bathroom privacy.
Value for Money
6.15
Considering the location and some positives, it offers moderate value.
Food and Beverage
6.15
Breakfast quality was below expectations for some guests.
Overall Experience
7.15
Overall experience mixed due to comfort issues but positive location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Modern Comfort and Convenience
Hotel Sinar 1 offers a comfortable stay with free Wi-Fi access and convenient airport transfers. Each air-conditioned room is equipped with essential amenities including a flat-screen TV and en suite bathroom.

Convenient Location
Situated just a short drive from Juanda Airport, Royal Plaza shopping centre, and Surabaya Zoo, Hotel Sinar 1 provides easy access to key attractions in the area. The recreational area of Batu is also within reach for a day trip.

Exceptional Services
With a 24-hour front desk, breakfast buffet, and room service, guests can enjoy a hassle-free stay. Indulge in a variety of Indonesian dishes at Sinar Restaurant during your visit.

Experience modern comfort and exceptional services at Hotel Sinar 1. Book your stay now for a memorable visit to Surabaya.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 124 reviews
Cleanliness: 5.15
Service: 7.15
Location: 8.15
Room Quality: 5.15
Amenities: 6.15
Value for Money: 6.15
Food and Beverage: 6.15
Overall Experience: 7.15
D
dian • solo_traveller • id
2
tidak rekom
Pros:

tidak rekom

Cons:

seluruh yg ditawarkan pada flyer tidak sesuai

2026-02-08 • via Nuitee
Z
Zhao • solo_traveller • us
5
2026-01-16 • via Nuitee
A
Amirah • extended_group • my
6
2025-12-12 • via Nuitee
S
Sufyan • couple • sd
10
2025-12-06 • via Nuitee
I
Izzuddin • couple • my
9
Pros:

a great place to stay in a town. definitely will come back.

Cons:

nothing

2025-11-23 • via Nuitee
N
Nur • couple • my
8
2025-11-19 • via Nuitee
D
Deeyana • family_with_children • my
5
NEARBY AIRPOT HOTEL BUT WITH A LITTLE IMPROVEMENT NEEDED.
Pros:

I DO LIKE THE BREAKFAST MENU. ITS TASTY AND THE PORTION ALSO QUITE A LOT. I LOVE THE INTERIOR DESIGN INSIDE THE ROOM AND ALSO ID IN THE HOTEL. I APPRECIATE ON THE F.O.C AIRPORT TRANSFER ARRANGEMENT. THIS HOTEL VERY NEARBY WITH THE JUANDA AIRPORT TERMINAL 2, JUST 5 MINS AWAY . BESIDE THE HOTEL ALSO GOT ONE RESTAURANT VERY NICE FOR MAKAN SIANG NAMED GUBUG MAKAN MANG ENGKING. THE SEAFOOD MENU WAS SO AMAZING AND THE ID WAS STUNNING.

Cons:

THE ROOM FEEL SO HOT, SEEMS LIKE THE AIRCOND DID NOT WORK SO WELL. SEVERAL TIMES CALLED THE HOTEL STAFF TO LOOK INTO IT BUT NOT RESOLVE. PERHAPS HOTEL CAN PROVIDE EXTRA STANDING FAN INSIDE THE ROOM JUST IN CASE REQUESTED BY THE CLIENT. NOT SURE WHETHER THEY USE THE SMALLER HORSE POWER TO FIT INTO THE DELUXE ROOM SIZE. ROOM ALSO NOT PROVIDED WITH REFRIGERATOR. ALSO WOULD LIKE TO SUGGEST THE HOTEL TO MOP THE FLOOR EVERY TIME CLIENT CHECK OUT. I DID BRING MY 1 YR OLD TODDLER, THEY ALWAYS CRAWL ON THE FLOOR, SO IT'S GOOD TO HAVE A HOTEL WITH A GOOD AND HYGIENE ENVIRONMENT.

2025-11-17 • via Nuitee
A
Amir • family_with_children • id
4
Restless
Pros:

If you’re looking for rest, don’t book here. Staff were pushing trolleys and rushing through the halls in the middle of the night. Before sunrise they hosted loud events, people shouting, announcements on a microphone, almost like a seminar at 5AM. Zero peace, zero sleep.

Cons:

Breakfast was oke

2025-11-11 • via Nuitee
Z
Zoé Tien Tam Victoire • extended_group • fr
10
Pros:

Situé juste à côté de l’aéroport et un taxi compris avec la chambre peut vous emmener. Tout était très propre et la salle de bain était immense

2025-10-08 • via Nuitee
L
Louisa • couple • de
7
Cons:

The breakfast was not what we imagined. It was delivered to the room but was like a microwave dinner pre prepped, I would have rather had simple toast and eggs.

2025-09-30 • via Nuitee
L
lailatus • couple • my
10
2025-09-12 • via Nuitee
S
Sima Mk • solo_traveller • bn
5
2025-09-08 • via Nuitee
E
Eliwita • family_with_children • my
7
2025-09-07 • via Nuitee
W
Wardana • couple • id
5
2025-08-23 • via Nuitee
P
Pierre • couple • fr
6
Correct pour passer une nuit en attendant son avion.
Pros:

Chambre aux standards européens, plutôt spacieuse.
Proximité de l’aéroport (un quart d’heure de navette)
Navette gratuite pour l’aéroport.

Cons:

Équipements un peu vétustes. Fourmis dans la chambre.

2025-08-09 • via Nuitee
S
Sarah • couple • de
9
Pros:

Close to the airport and very friendly and helpful staff!

Cons:

Bathroom attached to the room without a proper door for privacy.

2025-08-04 • via Nuitee
L
Lau • couple • my
1
2025-07-27 • via Nuitee
B
Barbara • couple • pl
9
2025-07-05 • via Nuitee
J
Juraij • young couple • id
8
Very good
2025-06-22 • via Nuitee
K
Khairul • with friends • my
5
Passable
2025-06-18 • via Nuitee