Holiday Inn Express & Suites New Martinsville by IHG

Hotels
•
Holiday Inn Express
9.2 (186 reviews)
1202 N. State Route 2 , New Martinsville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
24-hour pool access
Good breakfast options
Cons:
Some cleanliness issues
Pricey for some guests

Categories

Cleanliness
8.6
Cleanliness was generally praised, but there were reports of a dirty smell in some areas.
Service
9.98
Staff was consistently mentioned as friendly and accommodating.
Location
9.11
Location was acceptable but needed some improvement with nearby amenities.
Room Quality
8.56
Rooms were clean and spacious, but some guests found the beds uncomfortable.
Amenities
9.59
The 24-hour access to the pool and hot tub received positive feedback.
Value for Money
8.55
Value is decent, though a bit pricey for some guests.
Food and Beverage
9.6
Breakfast options were highly rated and considered above average.
Overall Experience
9.57
Overall, guests had a very positive experience, citing enjoyment and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:12

Property Description

Luxurious Amenities

Holiday Inn Express & Suites New Martinsville offers an upscale experience with an indoor pool, fitness centre, and hot tub. Each room is equipped with modern conveniences like a microwave, refrigerator, and coffee machine for a comfortable stay.

Convenient Facilities

Enjoy 24-hour front desk service, barbecue facilities, and free parking at this hotel. Need a quick snack or drink? Take advantage of the on-site vending machine. The property also provides a safety deposit box for your peace of mind.

Ideal Location

Located in New Martinsville, this hotel is the perfect choice for travelers looking for a relaxing getaway. With free WiFi and easy access to the North Central West Virginia Airport, Holiday Inn Express & Suites is the ultimate destination for your next trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 186 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.11
Room Quality: 8.56
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 9.6
Overall Experience: 9.57
M
Mcdougal • couple • us
10
Pros:

That they had an early breakfast the pool,hot and gym was open 24/7

2026-03-16 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Denise • solo_traveller • us
2
Pros:

I was given a room that was someone else after I already walked into it and I was also suppose to have a suite and was not given one

2026-01-07 • via Nuitee
C
Craddock • couple • us
10
2026-01-03 • via Nuitee
S
Susan • family_with_children • us
10
Way better than expected
Pros:

Staff was awesome! Extremely helpful when we needed to extend our stay. The room was incredibly clean and comfortable. We were very impressed. The bed was comfortable and the pillows were perfect. The shower had plenty of pressure and the hot water was immediate. We travel extensively and I was worried about finding a decent hotel but this hotel far exceeded our expectations. Will absolutely stay again.

Cons:

There's nothing we didn't we didn't like.

2025-12-28 • via Nuitee
S
Stephanie • family_with_children • us
10
Fantastic
Pros:

Pool was open 24 hours

Cons:

Nothing

2025-12-04 • via Nuitee
H
Hagan • family_with_children • us
10
Very clean and comfortable place to stay with great continental breakfast!
Pros:

The rooms are so clean, staff is so friendly professional and accommodating! Breakfast is outstanding!

Cons:

The only thing I could have hoped for was that the pool be heated but it is a very nicely heated room and they have a hot tub as well and everything's so clean and nice!

2025-11-28 • via Nuitee
T
Tom • couple • us
10
2025-11-26 • via Nuitee
C
Cruiser64889661533 • Family
8
Good room but no breakfast
Pros:

The hotel was nice but for the price it should have had a breakfast. The room was clean, and the service was good. The bathroom was great with plenty of amenities.

2025-11-06 • via Tripadvisor
S
Simona • extended_group • us
10
Great day !
Pros:

Very neat and we had 24h access to hot tub and pool . Breakfast was really good .

Cons:

N/A

2025-10-25 • via Nuitee
R
Rader • family_with_children • us
10
2025-10-13 • via Nuitee
T
Theresa • couple • us
10
Great comfort
Pros:

Cleanliness and very roomy

Cons:

A little pricey

2025-10-12 • via Nuitee
L
Laura
10
Pros:

Great

2025-10-10 • via Nuitee
B
Belinda • partner
10
Pros:

Our room was clean and served the purpose of a clean place to sleep in this area. The Breakfast was delicious. Staff was friendly.

2025-09-23 • via Nuitee
A
Abhay • extended_group • us
10
Excellent hotel. Highly recommended.
Pros:

Very clean and an excellent breakfast.

Cons:

Unfortunately the only restaurant nearby is a Wendy's

2025-09-16 • via Nuitee
T
tomcA3012PF • Solo travel
10
Very pleased!
Pros:

Everyone was very friendly and efficient, bed was comfortable. Room was clean and in good condition. Breakfast was one of the best “free hotel breakfasts” I’ve ever had. Exceeded my expectations

2025-09-01 • via Tripadvisor
M
Mark
6
Pros:

Family stop

2025-08-24 • via Nuitee
B
Bridget • family_with_children • us
10
2025-08-09 • via Nuitee
R
Rebecca • family_with_children • us
10
Overall it was a great stay!
Pros:

Very nice and clean! Carol was amazing!

Cons:

Bed and pillows were uncomfortable!!

2025-08-04 • via Nuitee
J
Joe
10
Pros:

Nice hotel

2025-07-14 • via Nuitee