Lake Yellowstone Hotel & Cabins - Inside the Park

Our cabin and the food was ok, not outstanding. I guess if you want to be in the Park I'd consider it.

We opted for one of the stand-alone cabins rather than the main hotel. We knew that there would be no TV or wifi - and were fine with that. What we were not fine with was that we shared the cabin with a colony of dust bunnies on the floor and under the beds. The room, the furnishings, the 120-grit towels, and beds - while not an epicurean's delight - would have been adequate and would have received 3 stars. Unfortunately, the cleanliness brought the review down to 2 stars.

Our experience in the main dining room did nothing to improve our opinion of the establishment. Our server was quite pleasant and personable on first encounter, but thereafter we had to seek him out to finally take our order, bring condiments, and bring a clean glass to replace one with schmutz stuck to the inside. Never did he come back to our table on his own initiative to see how things were and if we needed anything; we had to flag him down. After finally providing the dessert menu, he spent 20 minutes talking with another couple on the other side of the dining room, showing them photos on his phone. I finally went over to tell him that, since he didn't want to take our order, I wanted the check. He then had the audacity to get indignant and declare "I was only talking to them!" Yes, talking to the exclusion of doing his job. Sadly, when all this was brought to the manager's attention, he just nodded and did nothing - not even offer a non-apology apology.

This was by far the most unpleasant experience we had both near and inside Yellowstone and Grand Teton National Parks.

Xanterra is very clear about the conditions and amenities in the Lake cabins. No TV, microwave, fridge. Furnishings are nice, with a desk and chair and table with two chairs. Little recycling slots in a free-standing stack of cubbies is for paper, plastic, and landfill items. Honestly, landfill items should be confined to waste baskets. I am not comfortable flinging used tissues or dental floss into the landfill cubby. Most cabins have one or two steps up to the door, but no handrails. if the weather is inclement, it would help to have something to grab onto; or even if it is nice day a handrail would be good. Wildlife will saunter by your cabin. The guest laundry at the Lake Lodge (a short drive away) is large and clean. Cost for wash/dry is very reasonable, and the machines have timers.Since retirement we have tried to visit every fall...fewer people and cooler weather. Still lots of folks, though, and attraction parking can be difficult. But since my first visit about 74 years ago, I always enjoy a trip to Yellowstone!

Th

Park was wonderful and plan to come again. Cabins were a notch above glamping. but had all you needed …a bed, a bathroom. Cabins were very basic …no TV, no refrigerator, no internet, no microwave but the beautiful park kept us busy. The location was stunning and I guess that’s what you end up paying for. Restaurant was overpriced but a nice break from cafeteria style. The Basque Cake was out of this world!

Our room and bathroom were very clean, except for the large wood framework around the bathroom mirror. It looked like it hadn’t been wiped down in months and was disgusting to look at, a lot of toothpaste and soap spatter etc. Even though everything else was very clean.

Neither Hotels.com nor Yellowstone Lake Hotel mentioned that dinner reservations needed to be made MONTHS in advance.

We could not get a single dinner reservation at the hotel. Luckily we were able to buy breakfast at the hotel.

The Breakfast buffet was good.
Except for the “table boss” who made the host, march us, his customers, back out to her counter to ask HER if we could have an available table by a window. Then she was sarcastic about it. We watched her do it to everyone who asked. It was weird and ridiculous.


We heard from other customers the dinners were overpriced and not great. So maybe we were spared that disappointment. We were able to dine at Yellowstone lodge 2 minutes drive away, no reservations required. Burger&fries place.

The receiption staffs were very cold when we went to check in & check out. The service was not even close to OKAY. Will never recommend this cabin to anyone!

Wonderful cabins with plenty of room. Dinning at the Lake aYellowstone Lodge was fabulous. The wildlife in the area is amazing

Cabins are very convenient. Rustic with showers and plenty of room. No Wifi

Stained towels. Stains in bath tub. Black mold on shower curtain. Spiders in room. Rude staff. Over priced.

Limited dining options due to the time of year - first week of October.

We stayed in the Sandpiper Lodge. The hotel is great. I would have liked to have stay there but there were no rooms available. The lodge is old. Rooms look like they are in severe need of upgrading. Everything is old and worn and in dire need of cleaning. We weren’t comfortable and slept poorly most nights. Bed was truly uncomfortable with not even a mattress cover over an old mattress. Not pleased. We tried our best but ended up leaving before our stay was up. The manager Ayla was easy to deal with on this matter and compensated us appropriately and was just truly one of the most understanding and caring people we have encountered. A+ service.

Beautiful surrounding area

The hotel staff were extremely friendly and helpful. I had a situation where I needed to make a call and my cellphone was not working, so the woman at the desk just handed me her landline phone to make the call. Staff also escorted me to and from the EV charger in the employee quarters. They exceeded my expectations.

At the end of September '25 my husband and I arrived very late after a full day or travel and site seeing. The lobby was still hopping with diners and groups on tour catching up. Check in was easy. We were in a queen bed (we are used to a king) facing the lake and that was a very pleasant site in the morning. The room is modest, but very accommodating. Had everything we needed, but the pillows were very thin. There is an armoire to hang clothes and two luggage racks that we used. The bathroom was nice and remodeled, but we could not turn off the light at night. There was no maid service and maybe that's because it was September?, but we just requested towels when needed and they were brought right away. We closed our window the first day and figured out to keep it open while gone (there is a screen) because it gets hot. There is not central air, only heat. There is a little coffee shop that has made to order breakfast sandwiches, but not many pastries. We dined at the Lake Yellowstone Dining Hall one night and that was good and service was great even with our 9:15 reservation. The bar are was always busy. We ate at the Lodge another night and since it was the end of September our options were burger, hot dog or salad. There is not wi-fi in the hotel and the 5G reception was only good when by the window, but the Lodge right down the road has wi-fi if needed. We saw an Elk herd every day, they just stroll the whole property. Hotel was great for our stay in the park.

Cabins are grossly overpriced for WWII-like barracks with no amenities whatsoever - no wi-fi, no cell service, no mini-fridge, no microwave, no view.

Room was not ready at check in time(4pm). Came back an hour later and was still not ready. Once we finally got in our room, coffee mugs were dirty, coffee stains in mug and lipstick marks. Tried to call front desk but phone did not work. Went down to front desk and hotel manager berated housekeeper in front of guest in lobby. She would also continuously cut my wife off from explaining issues we were dealing with. Just a horrible experience

Staff was wonderful! Very helpful and efficient! My only recommendation: when a patron requests a simple cup of coffee after paying for breakfast, exiting the dining room, then making the request only to be told that only those in the dining room could get it, was very off putting and not customer service oriented. The carafes outside the dining room had already been cleared so a simple request was not a big deal. Given the price we paid for three days accommodations with breakfast every day, I would expect better.

Last minute trip to Yellowstone. Was shocked there were vacancies so we stayed there. Very quiet and had everything we needed.

There are not very many options to stay in the park, so we picked Yellowstone Lake based on the location and photos of the property. I thought we were staying in The main hotel building but were located to a very outdated room in the outside building next door. Way too expensive for the room we had. The staff was very nice when we went to get breakfast the next morning. It is a pretty long wait. Also we could not get dinner in the main building- you need reservations which we did not know beforehand. We went to a cafeteria down the street owned by the same hotel, and I do not recommend eating there. They were out of a lot of items and the food quality is poor. I do not recommend staying here.