Bridgewater Hotel, Trademark Collection by Wyndham

Hotels
•
Trademark
7.8 (652 reviews)
723 1st Avenue , Fairbanks , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Cons:
Staff availability
No breakfast options
Small room sizes

Categories

Cleanliness
8.2
Rooms are clean, but some reviews mentioned the size and lack of amenities.
Service
7.7
Mixed reviews regarding staff availability and rudeness at checkout.
Location
8.7
Great location with easy access to downtown and amenities.
Room Quality
7.7
Rooms reported as small and lacking some amenities.
Amenities
7.7
No breakfast offered and some expected amenities missing.
Value for Money
8
Good value given the location and basic facilities.
Food and Beverage
6.7
No breakfast options available; some amenities could be improved.
Overall Experience
7.7
Generally positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Riverfront Location
Experience the breathtaking views of the Chena River at the Bridgewater Hotel, Trademark Collection by Wyndham. Wake up to the serene beauty of the river and enjoy a delicious breakfast at our on-site restaurant.

Comfortable Accommodation
Relax in our well-equipped rooms featuring flat-screen TVs, cozy seating areas, and private bathrooms with complimentary toiletries. Enjoy a restful stay with all the comforts you need, including free WiFi and parking.

Unique Amenities
Take advantage of our free shuttle service and don't miss the chance to witness the mesmerizing Northern Lights with our special wake-up call service. Create unforgettable memories at our hotel in Fairbanks.

Book your stay now at the Bridgewater Hotel and make your Fairbanks experience truly exceptional.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 652 reviews
Cleanliness: 8.2
Service: 7.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8
Food and Beverage: 6.7
Overall Experience: 7.7
J
Janette • couple • us
7
2026-03-05 • via Nuitee
E
Escobedo • family_with_children • us
4
Not for me
Pros:

I like the professionalism and courtesy of Tyresa Burkman

Cons:

I don't like that there's no shuttle to airport, no smart TV's and having to endure watching 80's shows and aside from Tyresa at the front desk,the rest of the staff are rude

2026-03-04 • via Nuitee
K
Kendria • couple • us
7
Awesome.
Pros:

The security. You can't even get in the building without a reservation. I love that. Especially for downtown Fairbanks.

Cons:

There was nothing I didn't like. Everything was great. Thank you

2026-02-28 • via Nuitee
K
Kristal • solo_traveller • us
10
Comfortable stay
Pros:

The room was cozy.

Cons:

You should be able to make the room warmer in colder months.

2026-02-27 • via Nuitee
C
Céline • family_with_children • fr
8
Je recommande
Pros:

L'emplacement, le shuttle et le check in en pleine nuit. Bien placé, chambre bien et propre, personnel sympa.

Cons:

Les voisins du dessus que nous avons entendus une bonne partie de la nuit.

2026-02-26 • via Nuitee
L
Lynnette • family_with_children • us
4
Cons:

It was very bare bones--felt sterile and cheap. Not what I expect from a Wyndham property

2026-02-24 • via Nuitee
M
Mary • solo_traveller • us
9
2026-02-24 • via Nuitee
K
Kuo • couple • tw
8
Good
Pros:

服務人員與機場接駁車、地點便利。

Cons:

沒有飲水機，熱水要用咖啡機煮有點不方便。

2026-02-23 • via Nuitee
M
M8567NAnickc • NONE
2
Terrible
Pros:

Worst experience ever with evidence attached.

We arrived at 2/14/2026 evening around 10 pm and checked out around 10 am on 2/17/2026 morning. The guy at front desk gave us parking permit and allowed us to park at the parking lot near the hotel. We parked in the same space on 2/14, 2/15, and 2/16. However, on 2/16 we booked a tour and had our vehicle parked at the same spot. After we returned at the evening, our rental car disappeared and we were told by the hotel that our car was towed. The towing (S & S company) was requested by the restaurant opposite to the hotel and the hotel was aware of this all the time (because we have our parking permit put in front of the windshield all the time and the hotel can identify our room number) and see our vehicle getting towed by the restaurant.

This was ridiculous.

Afterwards, we called police and they said this is the issue between our hotel and the restaurant. We tried to call hotel manager and our called kept getting into voice mailbox. The front desk agents did not want to care about this at all and apologize for they misleading of guiding us to park in the parking lot.

In general, we paid 1300 USD to get our rental car back. We even had to ask Hertz to deal with the tow company first before we can uber their to get our car back.

Everyone is helping except the hotel.
1. The restaurant who towed our car provided us with the tow company and let use know the permission from the hotel. They called hotel to confirm our room and information.

2. The police helps us by providing the process since we are not at fault but the hotel is. They ask us to ask hotel manager to make compensation of this since hotel is supposed to be aware of this.

3. Hertz company helps us to arrange a time with tow company first so we can get our rental car back the next day in the morning.

On the last day of checkout on 2/17. The hotel did not apologize for this still. We attached all the evidence including hotel room key, tow fee confirmation, the rental from Hertz.

We just need a justice. That is it.

2026-02-20 • via Tripadvisor
F
Farzana • family_with_children • us
9
2026-02-13 • via Nuitee
J
Jesus • couple • us
10
2026-02-13 • via Nuitee
N
Neil • solo_traveller • us
6
You get what you pay for.
Pros:

The staff were friendly, though when I called to confirm my reservation before flying up, they didn't have me in the system (so I'm glad I called). It also would have been nice if they told me about their free airport shuttle as, arriving around 1:30 a.m., I had to wait close to 45 minutes and pay $30 for a taxi...when I saw a shuttle going to hotels (that, apparently, included mine...but the hotel didn't tell me ahead of time).

Cons:

See above. And the room wasn't uncomfortable, but was a little cold and I couldn't find any thermostat control. But, that's minor.

2026-02-12 • via Nuitee
M
Marcelo Euclides • family_with_children • br
9
Pros:

Localização e ótimo custo-benefício.

Cons:

Senti falta de um café da manhã e observei alguns ruídos no sistema de aquecimento, mas que não atrapalharam a minha estadia.

2026-02-12 • via Nuitee
W
Wilson Ko • family_with_children • tw
7
Pros:

床舒服

Cons:

貴死了，水壓也很小，還忽冷忽熱

2026-02-11 • via Nuitee
C
Camejo • solo_traveller • us
6
Cons:

The move from the other rooms is horrible

2026-01-31 • via Nuitee
S
Sweat • family_with_children • us
10
2026-01-31 • via Nuitee
W
WAYNE • couple • us
9
Loved it. Would stay there again
Pros:

The staff was super helpful and friendly.

Cons:

The room was very warm with no way to cool it down. The heater was off and it was Alaska. But other than that it was great.

2026-01-30 • via Nuitee
F
Fabian • couple • us
10
2026-01-28 • via Nuitee
K
KATHLEEN • family_with_children • za
9
Pros:

It was very central and was what we required.

Cons:

We had no problems

2026-01-25 • via Nuitee
G
Gary • couple • us
10
2026-01-25 • via Nuitee