Bridgewater Hotel, Trademark Collection by Wyndham

Hotels
•
Trademark
7.7 (612 reviews)
723 1st Avenue , Fairbanks , US
+1 907-452-6661

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central, walkable downtown location
Friendly and helpful staff (several guests)
Clean rooms and good hygiene reported
Comfortable beds and strong showers noted
Hourly airport shuttle and free onsite parking
Laundry facilities available
Cons:
Inconsistent or no breakfast service for some guests
Rooms can be small; some had sagging beds
Noise or very noisy air conditioning reported
Some guests experienced hot rooms that were hard to cool
Limited/dated amenities; property feels run down to some
At least one report of rude or unhelpful front desk interaction

Categories

Cleanliness
8.6
Multiple guests specifically praised cleanliness and hygiene; a few noted the property isn't new but overall rooms reported as clean.
Service
8.5
Many reviews highlight friendly, helpful staff and exceptional service (helping with lost items, arranging rides); a minority report rude or unhelpful front-desk interactions and shuttle-contact problems.
Location
9.1
Consistently called an excellent, central location within walking distance of downtown attractions — one of the hotel's strongest points.
Room Quality
6.5
Mixed reports: comfortable beds and good showers for some, but others mention small rooms, a sagging bed, noisy air conditioning and trouble cooling rooms.
Amenities
6.5
Useful amenities noted (hourly airport shuttle, laundry, free parking) but several guests flagged limited or aging facilities, lack of consistent breakfast service and generally few modern amenities.
Value for Money
6.8
Split sentiment: some guests felt it was a good value given location and basics, while others felt they overpaid for an older property and limited amenities.
Food and Beverage
7.3
Varied feedback: some guests enjoyed the breakfasts, others reported no breakfast available off-season or mediocre/limited breakfast options.
Overall Experience
8.3
Overall positive stays driven by location and attentive staff; isolated but significant negative experiences (room type issues, heat, rude staff) reduced the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Riverfront Location
Experience the breathtaking views of the Chena River at the Bridgewater Hotel, Trademark Collection by Wyndham. Wake up to the serene beauty of the river and enjoy a delicious breakfast at our on-site restaurant.

Comfortable Accommodation
Relax in our well-equipped rooms featuring flat-screen TVs, cozy seating areas, and private bathrooms with complimentary toiletries. Enjoy a restful stay with all the comforts you need, including free WiFi and parking.

Unique Amenities
Take advantage of our free shuttle service and don't miss the chance to witness the mesmerizing Northern Lights with our special wake-up call service. Create unforgettable memories at our hotel in Fairbanks.

Book your stay now at the Bridgewater Hotel and make your Fairbanks experience truly exceptional.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Location

Guest Reviews

7.7
Based on 612 reviews
Cleanliness: 8.6
Service: 8.5
Location: 9.1
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.3
T
Tommy • couple • us
5
Not bad
Pros:

The friendly, helpful staffs and clean room.

Cons:

They do not serve breakfast, they said breakfast only available in summer time. So in this case, I would blame to Booking.com, because on the website it's serve breakfast and I paid for the price.

2026-10-30 • via Nuitee
K
Kaitlyn • family_with_children • us
10
2026-10-25 • via Nuitee
K
Karen • family_with_children • us
9
2026-10-24 • via Nuitee
S
Sarah-Jane • couple • au
7
Pros:

Location

2026-10-20 • via Nuitee
A
Annali • solo_traveller • us
10
nice and calm
Pros:

Quiet, friendly staff, very good on security and a nice place for long stays in general

Cons:

only given 1 room key and there was 2 of us.

2026-10-15 • via Nuitee
A
Annali • couple • us
10
2026-10-15 • via Nuitee
M
Mark • solo_traveller • us
8
Great value in downtown Fairbanks.
Pros:

Central location. Coffee in the morning.

Cons:

Not a lot to do in downtown Fairbanks. Wish they had a shuttle or some light breakfast options.

2026-10-14 • via Nuitee
T
Tang • solo_traveller • us
8
Pros:

Nice

2026-10-11 • via Nuitee
M
Michael • couple • dk
7
2026-10-08 • via Nuitee
H
Hanne • couple • au
3
2026-09-19 • via Nuitee
J
Jenna • couple • au
6
Good location but general comfort and facilities were lacking.
Pros:

Free onsite parking and close location to restaurants and shops.

Cons:

The king room was very small. Not enough space to have two large suitcases open. Our bed was also sagging on one side so it wasn’t the most comfortable. We also had a view of a parking lot, not a big deal though. We were told to call the hotel to organise a courtesy shuttle pick up from the Fairbanks train depot, however, upon arrival all 5 attempts to contact the front desk failed. It initially connects to their automated AI greeting process but when I requested to reach reception, the transfer failed each time. Fortunately there were Taxi and UBER options to get to the hotel.

2026-09-13 • via Nuitee
A
Arriagada Mons • solo_traveller • cl
9
Bridgewster at Faitbanks
Pros:

Nice place, well located at downtown, cozy bed.

Cons:

Everything ok

2026-09-13 • via Nuitee
F
Felipe • solo_traveller • us
10
Excelente!!!
Pros:

Localização, higiene, conforto, atendimento

2026-09-10 • via Nuitee
S
Sara • couple • gb
7
Pros:

Room was a good size, bed was comfortable

Cons:

Air con vey noisy

2026-09-09 • via Nuitee
S
Serafin • extended_group • us
2
Would never stay here again.
Pros:

Location

Cons:

Staff and rooms were hot. Couldn’t cool them below 75 degrees. Staff were rude. Didn’t get the room type I booked/paid for. They didn’t seem to care.

2026-09-09 • via Nuitee
K
KAI • couple • jp
8
Pros:

空港までのシャトルバスが1時間ごとにあるのが良かった。
It was nice that there was an airport shuttle every hour.

2026-09-08 • via Nuitee
B
Berit • couple • us
8
2026-09-08 • via Nuitee
E
ERIK • solo_traveller • us
8
EXCELLENT LOCATION FOR EXPLORING FAIRBANKS.
Pros:

EXCELLENT LOCATION FOR EXPLORING FAIRBANKS.

Cons:

FRONT DESK WAS NOT VERY HELPFUL WITH RECOMMENDATIONS FOR RESTAURANTS, BARS, EXCURSIONS ETC.

2026-09-07 • via Nuitee
M
Michael • solo_traveller • us
4
2026-09-05 • via Nuitee
K
Kimberly • couple • us
5
Stay at the Hilton down the street. This hotel really needs a gut job
Pros:

Staff was nice. Hotel transfers were adequate

Cons:

Property is so old and run down I feel I majorly over paid for my stay. Zero amenities

2026-09-01 • via Nuitee