Hotel Ciputra Cibubur

Hotels
Swiss-Belhotel
8.6 (48 reviews)
Jl. Alternatif Cibubur-Cileungsi KM. 4, Bekasi, West Java, 17435 , Bekasi , ID

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Pool view
Friendly staff
Tasty breakfast
Cons:
Limited minibar choices

Categories

Cleanliness
8.61
Standard quality for this hotel tier
Service
9.08
Staffs are very nice and friendly. Services are excellent.
Location
9.12
Location is excellent.
Room Quality
7.57
The minibar included limited choices.
Amenities
8.6
Pool was really nice view.
Value for Money
8.56
Standard quality for this hotel tier
Food and Beverage
8.61
Breakfast was tasty.
Overall Experience
8.68
Overall satisfactory experience with some limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:39

Property Description

Discover the perfect blend of comfort and convenience at Hotel Ciputra Cibubur, a cozy retreat in Bekasi just a short drive from iconic attractions.

Recreational Amenities
Unwind in our stunning outdoor pool or elevate your fitness routine in our well-equipped fitness center. Whether you prefer lounging in the sun or breaking a sweat, we've got you covered.

Dining Excellence
Savor international cuisine at Gallery, our exquisite restaurant featuring a lively bar/lounge. Alternatively, indulge in the convenience of 24-hour room service, perfect for a night in or a poolside drink to end your day.

Business & Connectivity
Stay connected with complimentary Wi-Fi throughout the hotel. Our business center, concierge services, and 24-hour front desk ensure your productivity and comfort while you're here.

Book your stay today and experience the best that Bekasi has to offer!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 48 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
J
Jonas
10
Pros:

Pool was really nice view. Breakfast was tasty.
The room was minibar included, however it was not much choices, just drinks for a single person in a double room. Could atleast had double of everything.

2025-09-25 via Nuitee
N
Nagendra friends
10
Pros:

Staffs ia very nice and friendly. Services are excellent, location is excellent. Good food.

2025-09-07 via Nuitee
C
Chris
4
Pros:

A little bit tired

2025-08-10 via Nuitee
K
KURUMI
10
Pros:

モールに隣接しているため、夜に食事や買い物ができる。
屋上にあるプールからは街が一望でき、景色が楽しめた。

2025-04-03 via Nuitee
V
Verified traveler
8
One night stay at Hotel Ciputra
Pros:

Comfortable one night stay. Hotel.is located over the shopping mall which gives access to other F&B establishment within the mall.

2024-12-04 via Nuitee
H
Hirotaka
8
Pros:

夜の騒音が気になった
水が錆臭い
シャワーの水圧が低い
朝ごはんはレパートリーがあり、飽きが来なかった

2024-10-23 via Nuitee
C
Claire
6
Missing washing
Pros:

The hotel was pleasant and clean and front office staff were polite and accomodating. However, there were a number of issues which took a long time to resolve, even with an Indonesian interpreter - which was frustrating. The lifts were slow, and there was no option to take stairs. The towels were worn and unnecessarily changed along with the bathroom toiletries (plastic hair caps etc) which was wasteful. The fridge wasn’t actually cold enough to keep any cold water or milk in. I was told at breakfast that I wasn’t able to take a plate or knife up into my room to use later to be able to eat the mango I had bought at the supermarket which was disappointing. My washing was removed from my room one day while I was out, without me even requesting it to be done yet as I hadn’t quite finished sorting it into the laundry bag or filled in the paperwork to go with it. I tried to explain at the front office that it wasn’t ready to be removed. They assured me that staff had photographed the clothing items to keep track of it and it would be washed and returned by the next morning. It wasn’t back so I enquired again the next afternoon but with a change of staff nobody knew anything about it. They told me it had been delivered which it hadn’t…then house keeping asked what the washing items were? What brand… etc total confusion and I needed to pack my bag to leave the next day which caused unnecessary stress. It finally arrived that night but I found the whole situation very frustrating.

2024-09-28 via Nuitee
E
Eva family
8
Pros:

Staff and breakfast were awesome. Location is perfect. Connecting to a good mall in the city. Price is too good with everything they have

2024-05-28 via Nuitee
N
Neal H. family
8
Pros:

Nice place

2022-04-17 via Nuitee
C
Clement
10
food improvement
Pros:

hotel stay is good, but restaurant food everyday repeating. Even last year March also same dishes in breakfast

2021-05-18 via Nuitee
D
Dodi
8
Ok
Pros:

Dekat dengan mall, mudah mencari makanan dan cukup ramai.

2020-03-06 via Nuitee
L
Larry
10
Hotel Ciputra
Pros:

My stay at Hotel Ciputra was good, no complaints.

2020-02-12 via Nuitee
V
Verified traveler self
10
Pros:

The carpet is showing sigms of wear and tear, but ill always stay with you when in jakarta

2020-01-27 via Nuitee
V
Verified traveler self
10
Pros:

Great place to stay with great service. I recommend it.

2020-01-27 via Nuitee
V
Verified traveler partner
8
Pros:

Accomodatie prima, omgeving wat minder in verband met bouwlawaai voor de deur

2020-01-16 via Nuitee
V
Verified traveler self
10
Pros:

청결상태토 좋고 직원들도 친절했으며 음식도 다양하게 준비되어있어
한국인이 식사하기에 부담스럽지 안았다

2020-01-09 via Nuitee
J
Jahja
8
Pros:

Service is good. Breakfast buffet selection is great. Room is somehow a bit hot (air con may not function well). My son doesnt like the pillow (too hard). But the room is quite spacious. No

2019-12-31 via Nuitee
B
Bonar
8
Great hotel for a short stay
Pros:

Great hotel. Located just next to a big shopping mall, so it is very convenience in terms of easiness to get foods. The only downside was restaurant area was too crowded during breakfast causing long queue in some stations

2019-06-08 via Nuitee
V
Verified traveler self
2
Pros:

체크인 할때 예치금 30만 루피아를 지불하고
체크아웃 시 결재 하였는데
메일로 결재를 안하였으니 계좌 송금을 하라는 메일이와서
확인해보니
오히려 두번 결재가되어 하고 환불 요구 메일을 보내도 회신이 없는 상태이다.

2019-05-09 via Nuitee
C
CHUNG HONG BILLY
8
Pros:

Good

2019-05-01 via Nuitee