Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Darts
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfy rooms
Great location
Good value for money
Cons:
Cleanliness issues in some areas
Some service inconsistencies
Accessibility concerns for some guests

Categories

Cleanliness
7.81
The bathroom and headboard were reported dirty and stained, which detracted from an otherwise pleasant stay.
Service
9.28
The staff were generally welcoming and friendly, though one member's off day impacted service perception slightly.
Location
8.32
The location was appreciated, although there were concerns about access if without a vehicle.
Room Quality
9.27
Rooms were reported as beautiful and comfortable, meeting high expectations.
Amenities
8.8
Amenities provided were good, though a lack of fresh milk and better fruit selection for breakfast was noted.
Value for Money
9.26
The hotel provides good value, especially considering the quality of service and rooms.
Food and Beverage
9.31
Food was consistently rated as excellent by multiple guests.
Overall Experience
9.18
Overall experience was very positive with high levels of satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:25

Property Description

Stylish Accommodation
The Buccleuch and Queensberry Arms Hotel, located in a traditional Georgian building in Thornhill, offers comfortable and stylish accommodation. Each room is elegantly furnished with high-quality en suite bathrooms and modern amenities like flat-screen TVs and telephones.

Delicious Dining
Indulge in a full Scottish breakfast and a buffet selection at the hotel's restaurant. Enjoy a seasonal lunch and dinner menu featuring tempting desserts and local cheeses. The culinary experience at the hotel is sure to delight your taste buds.

Convenient Location
Situated just 25 minutes' drive from Dumfries, the hotel is also close to attractions like Galloway Forest Park and cities like Carlisle, Edinburgh, and Glasgow. With free parking and Wi-Fi access, Buccleuch and Queensberry Arms Hotel is the perfect choice for your stay in Thornhill.

Book your stay now at Buccleuch and Queensberry Arms Hotel for a memorable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 398 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.18
C
Chris • solo_traveller • gb
5
It was okay for one night but wouldn’t stay again.
Pros:

The location

Cons:

The room was small and not very warm.

2026-03-03 • via Nuitee
G
Gabriella • extended_group • us
9
Pros:

Had a lovely stay! The room was a good size for two people, the bathroom had modern facilities and was spacious, the room was super clean and the sheets were incredibly soft. A great nights stay!

2026-02-24 • via Nuitee
M
matthew • couple • gb
10
Pros:

Great hotel and great staff

2026-01-20 • via Nuitee
S
Shaun • family_with_children • gb
10
Perfect
Pros:

Really nice place…staff amazing an welcoming

Traditional old building all refurbished to a good level

Cons:

Staff an character of the building

2026-01-06 • via Nuitee
D
Derek • family_with_children • gb
9
2025-12-31 • via Nuitee
B
Boyd • family_with_children • gb
8
2025-12-12 • via Nuitee
M
Michael • solo_traveller • gb
8
2025-11-25 • via Nuitee
R
robert • couple • gb
10
Fabulous
Pros:

Didn't have breakfast. But staff did make toast

2025-11-17 • via Nuitee
K
Karin • family_with_children • nl
8
Pros:

De kamer en flexibiliteit van personeel

Cons:

Bij raam open wel erge wegruis

2025-11-16 • via Nuitee
J
joanne • extended_group • gb
8
Lovely welcome and good.
Pros:

The Welcome
The staff
Food
Size of our room
Atmosphere in the bar

Cons:

Bed was very hard
Noisefrom the road
No fresh milk in room
Couple of biscuits in room would’ve been nice

2025-11-11 • via Nuitee
N
Nicola • couple • gb
10
exceptional stay
Pros:

the accommodation was stunning beautiful modern cottage we were delighted and had a lovely stay xxxx

Cons:

we loved it all
hotel was fabulous and breakfast fantastic

2025-11-09 • via Nuitee
Q
quintin • family_with_children • gb
10
2025-11-02 • via Nuitee
G
Giles • solo_traveller • gb
10
Great as always!
Pros:

Clean, warm and friendly

Cons:

Nothing

2025-10-30 • via Nuitee
N
Nigel • couple • gb
10
Pros:

Food was perfect, friendly staff, good atmosphere

2025-10-30 • via Nuitee
A
Anderson • extended_group • us
9
Pros:

The room was beautiful food good.

Cons:

Tough location to get to if you do not have vehicle. 3 flights of stairs to get to room. No lift

2025-10-12 • via Nuitee
J
James • family_with_children • gb
9
Pros:

The food here is excellent. I normally prefer to eat out, but this is the rare hotel where the restaurant is worth eating in.

The room was great - really comfortable, wonderfully presented, and with a brilliant bathroom.

The staff were on the whole wonderful. Very friendly and professional.

Looking forward to returning. Will definitely recommend.

Cons:

There was a younger member of staff serving us who really didn't seem to be having a good day. Fair enough - we're all human, but she did let it transfer into strangely cold and sometimes almost distainful service which was a shame. Everyone else was fabulous though so it was a small thing.

2025-09-29 • via Nuitee
H
Helen • couple • gb
10
Can’t say anything else except the hotel is vey dog friendly
Pros:

Service was excellent everything was fine Breakfast was good and plentiful

Cons:

Everything was fine

2025-09-20 • via Nuitee
D
David • solo_traveller • gb
10
Stayed enroute on my cycle from John O’Groats to Gretna Green, was a very pleasant stay
Pros:

The room was delightful with lots of character

2025-09-16 • via Nuitee
R
Robert • extended_group • gb
10
2025-09-14 • via Nuitee
J
John • couple • gb
8
2025-09-13 • via Nuitee