Facilities

Free breakfast
Full-service spa
Fitness facilities
Firepit
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 06:40

Property Description

Luxurious Spa and Ski Access

Relax and rejuvenate at our full-service spa offering massages, complemented by ski-in/ski-out access, an indoor pool, and a sauna.

Gourmet Dining and Cozy Atmosphere

Indulge in international cuisine at Sport Unique restaurant or opt for room service. Unwind at the bar/lounge and start your day with a complimentary buffet breakfast.

Comfort and Convenience

Feel at home in our air-conditioned rooms with balconies, minibars, flat-screen TVs, and free Wi-Fi. Take advantage of amenities like dry cleaning, 24-hour front desk, and a multilingual staff.

Start your dream vacation at MPM Sport Hotel in Bansko, where luxury meets comfort and convenience. Retreat to the beauty of the Bulgarian mountains while enjoying top-notch amenities and services.

Important information:

  • Pool access available from 10 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.2
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
8
Excellent except pillows.
Pros:

It was very good like every time(4 times in this hotel) , but the pillows was not good!

2025-03-16 • via Nuitee
S
Sergey • family_with_children
10
Pros:

N/A

2025-02-12 • via Nuitee
R
Rod
10
Pros:

Location was spot on, staff very helpful generally an excellent stay

2024-02-26 • via Nuitee
C
Cenk • family
10
Pros:

Next to the Gondolla

2024-02-22 • via Nuitee
J
Janna
6
waisted potential
Pros:

when you come as a couple and get only one key for your room, room electricity, ski room, and your request for another key (plastic card) is rejected time after time the hotel is loosing lots of points for me. large but outdated rooms

2023-03-08 • via Nuitee
E
Eyal
10
Great hotel and location
Pros:

Nice place. Seems to answer everything we needed

2023-02-08 • via Nuitee
E
Edward
8
Large room and good location
Pros:

Nice hotel in good location. Our room was very large and overlooked the ski area. Breakfast was very extensive although the continental offering was better than the hot items. Spa area very good and reasonably priced treatments. Only negative was they tried to charge for parking which they did relent after some hassle but beware as Hotels.com state free parking but local policy is to charge.

2022-04-03 • via Nuitee
R
Ran
10
Great place to stay
Pros:

Had a great time with my family.
Nice and polite people in the front desk, dining room and cleaning service.
Clise to supermarket, drug store, coffee shop and on the slopes!

2022-03-22 • via Nuitee
V
Verified traveler
8
Really good
Pros:

It is an amazing hotel, it’s our second time in the family suite and we love it.
The food and staff and location is superb.
The spa is great and the staff is wonderful.
The only downside is related to room comfort.
In the family room the shower by design doesn’t have a drain, instead the water are flowing towards the toilet where there’s a drain and so the room is flooded and u can’t take long showers after a skiing day.
The bed is a bit too soft to our liking but the pillows especially needs to be much firmer, after a ski day it’s important to have good support for the back and neck

2022-01-24 • via Nuitee
J
Julie • family
8
Pros:

This is my second stay in this hotel. The location is excellent. It enables you to ski in after a hard day on the slopes. My only complaint would be that the weather was very bad and all our ski clothing was soaked through. There was nowhere to dry out our jackets and sellopettes, so was unable to ski the next day as our clothes were still wet. Saying that the weather had not improved so didn’t want to ski anyway. This is where the spa facilities came into action. Nice facilities with lots of treatments on offer at very reasonable prices.

2020-03-11 • via Nuitee
V
Verified traveler
8
Pros:

Tv is very small, bads are not comfortable.
Other things are fine

2020-03-06 • via Nuitee
V
Verified traveler • family
6
Pros:

We stayed ground floor. Corridor of the rooms on that floor smells badly and there was no any fresh air. Barmaid should be more kind to all clients. Receptionist did not give us third room key but we paid for 3 persons and and stayed 3 person.

2020-01-24 • via Nuitee
V
Verified traveler • partner
8
Pros:

Clean, near the gondola
Ski room not open all the day

2019-03-08 • via Nuitee
T
Tom
10
Pros:

Great hotel for access to the gondola, close to the centre of town. Ski in ski out works well. Food decent and rooms comfortable

2019-01-27 • via Nuitee
E
Edward
4
MPM Sport Experience
Pros:

The hotel was very basic , reception area uncomfortable , no coffee making facilities in the rooms , TV didnt work at all , not a 4 star experience more 2 star
Didnt find staff over friendly , wont stay there again

2018-04-10 • via Nuitee
V
Verified traveler
10
Overall great value for money
Pros:

We had a lovely 4 night stay. The Sport hotel was perfect and exceeded all expectations.

2018-03-19 • via Nuitee
M
Mark
8
Great location
Pros:

Hotel was ideally placed for the Gondola, breakfast was good but would suggest starting it at 7am in high session for those wanting to beat the Gondola queue. Room was nice but a little dated, somewhere better to dry skiing clothes would be great as only one radiator in the bathroom. Great view of the ski out from balcony. Staff were friendly and helpful.

2018-02-13 • via Nuitee
C
Catalin
2
MPM hotel Bansko
Pros:

Staff really unfriendly, service bellow the stars of the hotel .

2018-01-07 • via Nuitee
C
Carina
10
Nice hotel for ski with ski in/out
Pros:

We enjoy the stay in the hotel very much. Excellent breakfast, excellent spa with pool, sauna and Jacuzzi. They have ski room with direct access to the pist

2017-12-28 • via Nuitee
I
Ian
8
Nice place, great location, friendly staff
Pros:

Enjoyed our family stay here. Two adults, two kids for a week. Staff were very friendly, service was good. Shower was excellent! Kids (and us) loved the spa after a hard day on the slopes. Breakfast was included and generally was good. I'd certainly stay here again, and probably will. Only downside was the room had kitchenette, with absolutely no cooking utensils, not even a kettle to make a brew. Room was a bit tired and dated but overall enjoyed staying here.

2017-04-12 • via Nuitee