Pets allowed

Facilities

Boat tours nearby
Express check-out
Parasailing nearby
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 22:11

Property Description

Luxurious Amenities and Services
Indulge in relaxation with a spa tub, steam room, and complimentary Wi-Fi. Enjoy meals at the restaurant or unwind at the bar/lounge.

Convenient Facilities
Benefit from express check-in/out, an airport shuttle, and free parking. Stay connected with flat-screen TVs and complimentary bottled water in guestrooms.

Explore Nearby Attractions
Discover the Multiple Use Area Lake Atitlan Basin and Santa Catarina Palopo Church just minutes away. Easy access to various points of interest with the area shuttle.

Experience the ultimate blend of comfort and convenience at Hotel Nuestro Sueño. Book now for an unforgettable stay in San Antonio Palopo!

Important information:

  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.6
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
MAX
2
ESTE HOTEL NO EXISTE
Pros:

Este hotel YA NO EXISTE en su lugar hay otro hotel con otro nombre… el anterior fue vendido hace más de un año.

2025-02-23 • via Nuitee
A
aura • family
6
Pros:

The construction was beautiful, staff was friendly, they should do something about the parking space

2023-01-20 • via Nuitee
M
Michael
8
Pros:

Very nice hosts.

Cool property and breakfast/cafe.

2023-01-17 • via Nuitee
M
Marlen • family
10
Pros:

Services very nice

2022-05-06 • via Nuitee
H
Helene • partner
8
Pros:

Bon service. Chambre propre.

2022-04-20 • via Nuitee
L
Luciano
10
Amazing!
Pros:

Incrível!! Lugar encantador e o Stang do hotel muito amável, educado e prestativo!

2022-04-16 • via Nuitee
J
James
10
Pros:

Wonderful, wonderful, wonderful. This is a little gem found just 30 minutes from Panajachel. With stunning views across Lake Atitlan, Nuestro Sueño, run by Don Richard and Doña Sonya is a perfect retreat. The food and service is fantastic and they are so willing to help you enjoy your stay.

2021-12-16 • via Nuitee
V
Verified traveler • partner
10
Pros:

Nice place

2021-08-20 • via Nuitee
J
Juan Marco
4
Barato pero no tan bueno
Pros:

Además de deficiente en cuanto a limpieza, estuvimos bastante incomodos como familia pues nunca hubo agua caliente durante las tres noches que estuvimos hospedados. Eso si, y aunque un poco deficiente la atención, la comida estuvo buena.

2021-04-07 • via Nuitee
M
Mariano
10
Simplemente excelente!
Pros:

Lugar perfecto para desconectar, frente al lago, seguro volveré.

2021-03-31 • via Nuitee
V
Verified traveler
10
Pros:

Friendly personal. Very good food at restaurant. Prompt service. Richard is a very reliable person, friendly and caring as well as his Wife 🌻 only thing I did not like was the fact that there was times when hot water was not available, but other than that, the place is very relaxing with beautiful views 💕

2021-01-23 • via Nuitee
V
Verified traveler
8
Great View from the 3rd - 5th floors .
Pros:

The Hotel was so beautiful and with all the amenities before. It needs a lot of maintenance and some repairs to be what it was. Examples: lots of fountains, chimneys that aren't working now. TV sets that were there and were removed. Jacuzzi that has jetters no longer working. So now is just a tub. I don't know if the Sauna room worked. Another nice room that had a Small Jacuzzi, that was not working. Again, it was Beautiful at one point. I did enjoy the area, it's Safe. I loved the view, the Steam room 👌 the breakfast 👌 Richard it's a great host. You can take a boat from there and visit, Panajachel and other aldeas around there in one day for $75.00. I will go again. But if You like amenities over a nice view and nice area this Hotel isn't for you. Some part of the road, from Panajachel to get to this hotel is a little bumpy. A good vehicle is required.

2019-12-14 • via Nuitee
V
Verified traveler • friends
8
Pros:

Todos son muy amables y el lugar es cómodo y apacible. El único inconveniente fue con el agua caliente que no funciona adecuadamente.

2019-11-05 • via Nuitee
V
Verified traveler • self
10
Pros:

Hotel Nuestro Sueno was a very safe, welcoming hotel with a gorgeous view. Come here for an authentic experience of Lake Atitlan. I borrowed a kayak for free for over an hour and it was one of the top 5 best travel experiences I’ve ever had. The lake is breathtaking!

I was staying alone and my room was huge with 2 beds, one being a full, and a jacuzzi with a view of the water. I would say don’t underestimate the “off the beaten path” nature of San Antonio. It adds a step to any excursions you may want to do (you need to go into Panajachel to leave via boats to the islands with the popular activities.) That being said, when I did visit San Pedro and Panajachel to climb Volcan San Pedro, I IMMEDIATELY was extremely grateful to be staying at Hotel Nuestro Sueño in San Antonio. The vibe in San Pedro was totally sleazy and there’s no way I would have gotten the incredible waterfront location that I did here if I stayed there. Also taking a pickup from San Antonio to Pana was easy enough with a 2 min walk and 20-30 min pickup ride for less than $1 USD. San Antonio is minimally touristy, which is a pro, but also there are not a ton of restaurants or bars around, so I stuck to eating at this hotel and one down the road.

At Hotel Nuestro Sueño I felt like family and was well attended to, but don’t expect to be waited on - feel free to ask for things and get to know the family who lives there for an very unique and worthwhile experience.

2019-04-22 • via Nuitee
G
Gonzalo
8
muy bonito
Pros:

un hotel muy lindo, con excelente vista. el estacionamiento nos cobraron adicional, el desayuno lo servian muy tarde, como 730am y pues a diferencia de otros hoteles donde nos buscaban soluciones aca no fue asi. habitaciones comodas, pero el wifi no llega a pisos superiores.

2019-04-21 • via Nuitee
M
MERCEDES
10
Pros:

Excelente servicio. Buenísima atención. La comida muy rica.

2019-03-25 • via Nuitee
J
Juan
10
Family trip to Atitlan
Pros:

One of the best hotels I’ve stayed at, the owners make you feel welcomed. View and location is amazing

2019-01-18 • via Nuitee
V
Verified traveler
2
Very misleading consider elsewhere!
Pros:

Be warned, hotel is in the a remote area of the lake, no attractions or restaurants in the town. We knew we would be a bit more isolated than say Panajachel but as the hotel advertised so many nice facilities we were excited to lounge around the hotel and enjoy the pool/gym/restaurants etc. The view of the lake is great but definitely consider other options.

Service - this is a family hotel so service of staff is fairly poor. They were surprised to see us at check in (and we were the only guests during our entire stay). We felt as if we couldn’t use the common area without interrupting people in their home.
Gym - severely broken equipment and caked in dust.
Pool - stagnant and hidden in a dark corner of the room. We were afraid we would get ill using it as it didn’t look maintained.
Restaurant - (only 1 not 2) slow service, limited menu and ingredients, only one in town so you have to make do.
Other facilities - not “near the beach” there is no beach. No “coffee shop/Café”. “Wifi” was only available in lobby area and cut out every minute or so.
Cleanliness - lounge had old popcorn machine with old popcorn in, trash in fire pit.
Noise - be prepared for loud traffic/ residents music and a children’s playground from early hours to late. The windows/patio doors are not sealed so no break from outside noise or bugs.

As nice as Richard was our overall experience was very disappointing. Very deceiving advertisement.

Have more negatives than letters available

2018-09-02 • via Nuitee
M
Marvel
10
Excellent stay
Pros:

Fue una de las decisions mejores q hicimos durante nuestro recorrido por el lago de atitlan, Richard el dueño del hotel es una gran persona, muy amable y siempre asegurandoce q nuestra estadia fuera placentera. Doña Sonia, esposa del señor Richard siempre No's hizo sentir bien y No's alludo a conseguir una persona q No's llevo a una aldea aledaña por in buen precio...Resumen..una experiencia buenisima, les recomiendo visitar hotel nuestro sueño en San Antonio palopo

2018-08-02 • via Nuitee
A
Alex
10
Excelente
Pros:

Excelente servicio, personal amable.. Lo mejor, llevamos nuestro cachorro con nosotros. Muy bien

2018-04-02 • via Nuitee