Hotel Arenal

Hotels
7.4 (70 reviews)
Calle Beni 340 , Cochabamba , bo

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness of the premises
Attention of the staff during breakfast
Cons:
Guests being careless with cleanliness of common areas

Categories

Cleanliness
5.81
There are concerns mentioned about the cleanliness of common areas like the pool.
Service
7.78
The staff's attention during breakfast was positively mentioned.
Location
7.82
Standard quality for this hotel tier.
Room Quality
7.77
Standard quality for this hotel tier.
Amenities
7.8
Standard quality for this hotel tier.
Value for Money
7.76
Standard quality for this hotel tier.
Food and Beverage
7.81
Standard quality for this hotel tier.
Overall Experience
6.68
Overall mixed experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 03:40

Property Description

Luxurious Amenities
Hotel Arenal offers a luxurious experience with a swimming pool, fitness centre, and a restaurant. Relax by the pool or pamper yourself in the sauna, ensuring a rejuvenating stay.

Comfortable Accommodation
Experience comfort at its best with fully carpeted rooms equipped with air conditioning, stylish furnishing, free Wi-Fi, and flat-screen TVs. Each room features a private bathroom for your convenience.

Convenient Location
Located just 300 meters from the main square and the Cathedral Museum, Hotel Arenal offers a prime location for exploring Santa Cruz de la Sierra. With free parking and proximity to the bus station, your stay is not only comfortable but also convenient.

Book your stay at Hotel Arenal now for a perfect blend of luxury, comfort, and convenience.

Important information:

+++Please take Note+++
Be aware that hard to remove stains in linens and towels could be have an extra charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 70 reviews
Cleanliness: 5.81
Service: 7.78
Location: 7.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 6.68
L
López Prudencio • solo_traveller • es
10
2026-04-15 • via Nuitee
C
Catharine • solo_traveller • ca
8
2026-04-14 • via Nuitee
R
Remy • couple • ca
7
Pour une nuit c'est ok
Pros:

Pas d'eau chaude dans la salle de bain (Douches)
L’hôtel se trouve proche du centre de la ville pour aller marcher et découvrir les roues

Cons:

L’ascenseur trop petit, si vous êtes une famille de 4 personnes il faut faire deux voyages

2026-04-08 • via Nuitee
J
Jose Maria • couple • br
8
Ótimo custo benefício
Pros:

Das instalações , quarto excelente e a localização excelente.

Cons:

Café poderia ser mais variado.

2026-04-05 • via Nuitee
V
Vladimir • solo_traveller • es
8
2026-02-26 • via Nuitee
G
Germana • solo_traveller • bo
8
Pros:

La limpieza del lugar y la atención del personal durante el desayuno

Cons:

Los huespedes son poco cuidadosos con la lpoeza de las áreas comunes como la piscina

2025-09-28 • via Nuitee
S
Stiven • solo_traveller • co
10
2025-09-04 • via Nuitee
R
Regis Jean Albert
8
Pros:

Ok

2025-08-20 • via Nuitee
P
Pascal • solo_traveller • fr
9
2025-08-03 • via Nuitee
• solo_traveller • pe
10
Pros:

Todo estaba excelente, la ubicación era bastante buena y el cuarto era cómodo y limpio. La personas que me atendieron fueron bastante amables.

2025-08-01 • via Nuitee
M
mario alfredo • family_with_children • pe
10
2025-07-18 • via Nuitee
M
Max
10
Pros:

Perfect hotel in a central location!

2025-05-31 • via Nuitee
R
Robert J • friends
8
Pros:

Rooms spacious. Service excellent.

2025-03-11 • via Nuitee
L
Leon • family
2
Pros:

Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything.

2024-10-22 • via Nuitee
T
Teresa • family with young children • nl
6
Pleasant
Pros:

Well located. Near the center

Cons:

At arrival we were requested to pay a much higher price than the price at which we had reserved it (or we had to pay cash in $ or €). This should have been specified in Booking.commas it is rather misleading when making a reservation. A tea or coffee were also overcharged (20 Bs per cup).
The sink was stuck.

2024-06-28 • via Nuitee
F
Felipe
10
Bom Hotel
Pros:

Boa localização, quartos grandes e equipe simpática. O Café da manhã é simples.
Existem supermercados próximos, feira de rua e todos os pontos turísticos do centro podem ser visitados andando a pé.
No geral atendeu minhas expectativas.

2024-06-03 • via Nuitee
C
Cesar H
2
Publicidad engañosa
Pros:

Las habitaciones tenían un olor desagradable nos produjo una alergia inmediata, las sábanas sucias, las paredes sucias. Para ser un 4 estrellas está muy mal mantenido. Entramos y inmediatamente abandonamos el hotel y nos fuimos para el novotel.

2024-04-20 • via Nuitee
L
Lene • young couple • no
6
Pleasant
Pros:

Nice staff, centric location.

Cons:

A bit run down, and in need of maintainence.

2024-04-17 • via Nuitee
S
Sergio
10
Vale a pena!
Pros:

Foi uma passagem de 1 noite no hotel. Não há reclamações, mas só elogios a Jimmy porque ajudou a carregar a mala, deu dicas importantes de restaurantes e foi o que nos serviu o café da manhã no dia seguinte. Entende português também. Portanto, parabéns e obrigado, Jimmy.

2024-04-17 • via Nuitee
F
Flavia • young couple • es
8
Very good
2024-03-16 • via Nuitee