Clarion Hotel Townsville

Hotels
Choice Hotels International
8.8 (116 reviews)
201 Sturt Street, Townsville, Queensland, 4810 , Townsville , AU

Facilities

Newspapers in lobby (surcharge)
Free WiFi
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
Free wired internet
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Comfortable beds
Cons:
High price for basic amenities
Limited bathroom space
Worn down facilities

Categories

Cleanliness
9.05
Room was clean & bed comfy, standard quality for this hotel tier.
Service
9.55
Staff were delightful, accommodating and friendly.
Location
9.55
Easy walking distance to venues and close to shopping and eateries.
Room Quality
8.55
Rooms are big but have limited amenities, standard quality for this hotel tier.
Amenities
8.05
Basic amenities available, several facilities lacking.
Value for Money
7.55
Overpriced considering limited amenities and services.
Food and Beverage
9.05
Breakfast was great both mornings, standard quality for this hotel tier.
Overall Experience
9.05
Great overall experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of luxury and convenience at the Clarion Hotel Townsville, where comfort meets style in the heart of the city.

Relax in Style: Choose from 28 elegantly designed, air-conditioned rooms featuring premium pillowtop beds, minibars, and espresso makers. With complimentary wired and wireless internet access, enjoy entertainment on flat-screen TVs while unwinding after an exciting day.

Delicious Dining Options: Savor delightful meals at our onsite restaurant or indulge in room service during limited hours. Start your mornings right with our buffet breakfast available daily, ensuring a satisfying beginning to your adventures.

Exceptional Amenities: Stay connected with complimentary internet and access to a computer station, plus enjoy our dry cleaning and laundry services. Free self-parking and tour/ticket assistance are also provided for your convenience.

Don't miss out on your chance to experience a memorable stay at Clarion Hotel Townsville—book now for an unforgettable getaway!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 116 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 9.05
A
Alexander
10
Pros:

Lovely staff and very comfortable room. Thanks

2025-10-03 via Nuitee
T
Tinousi
10
Pros:

Safe

2025-09-29 via Nuitee
V
Verified traveler partner
10
Pros:

quiet comfortable and clean place. Nice and easy self-service laundry. Good parking place.

2025-09-26 via Nuitee
R
Rechelle
10
Pros:

Loved our stay.
Very friendly staff.
Beautiful rooms.
Great pool.
Breakfast was great both mornings.

2025-09-18 via Nuitee
L
Lynelle partner
10
Pros:

Easy walking distance to the Cowboys QCB Stadium. Woolies is up the road and the best of all was the clean, comfortable room.

2025-08-18 via Nuitee
D
David family
10
Pros:

Great stay. Nice and tidy good location

2025-08-18 via Nuitee
P
Paul
10
Pros:

A good place to stay and within walking distance of all we needed.

2025-08-14 via Nuitee
S
Sue family
8
Pros:

The property is in a good location rooms are big but the bathrooms have no where to put clothes

2025-08-14 via Nuitee
L
LEW partner
10
Pros:

The hotel is under new management and in the process of refurbishment. The staff, especially Annie the receptionist, were delightful. Happy, accommodating and friendly. Our room was clean, spacious and well serviced. Once the refurbishments are finished this will be an even more wonderful place to stay. In the center of the city and close to shopping and eateries - perfect.

2025-08-02 via Nuitee
J
jodi
6
Pros:

Disappointed paid $250 for king bed with tub…no tub, no cafe, no bar, no room service. Changed hands a few months ago and old owners took everything apparently. No microwave or toaster in room, just a kettle. Extremely basic for the high price. Was great to have a cup, teabag and milk to have a cuppa. Room was clean & bed comfy but very overpriced

2025-07-28 via Nuitee
G
Gary partner
10
Pros:

Within walking distance to everything we wanted to attend.great location.

2025-07-14 via Nuitee
R
Ronnie
8
Pros:

It’s a little worn down but overall good.

2025-07-09 via Nuitee
P
Paul
10
affordable and pleasant
Pros:

Nice stay - very comfy bed - friendly staff - clean and bright bathroom -
Curtains wouldnt open up ... but not to fussed

2025-07-01 via Nuitee
D
Dave
6
Claritin
Pros:

Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues

2025-04-28 via Nuitee
T
Teokotai
6
Pros:

I won’t recommend to many. Lack of information about excitement places, no parking for customers, staff who seems not interested working at the hotel, and no excitement about welcoming guests. Maybe because of long weekend but that’s not a good excuse.

2025-04-24 via Nuitee
J
Joanne family
6
Pros:

The rooms were a good size however the property had a terrible odour. The shower broke in our room and although reported it was not fixed as was a broken toilet roll holder. The room lighting was very dark and insufficient. Location was ok for what we had to do, the staff, when available were helpful. Would not stay again

2025-04-02 via Nuitee
A
Angela
4
Pros:

The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.

2025-04-01 via Nuitee
K
Kaela partner
10
Pros:

Nice stay. Close to footy grounds

2025-03-30 via Nuitee
V
Verified traveler
8
Very good location, free parking
Pros:

Very convenient location, shops are in walking distances and close to the airport.
The A/C unit in the room was quite old and struggling to reduce room temperature.
The water pressure in the shower was quite low, they may need to look into it and fix.
Breakfast may not be available on public holidays.

2025-01-29 via Nuitee
J
John family
10
Pros:

Clean and tidy accommodation with all the amenities needed for a comfortable stay. The staff were very helpful and polite. Only downfall was the on-site car parking. It was difficult to park a larger car in the allotted spaces available. Appart from this, my family and I found the Clarion to be a great place to stay in Townsville.

2025-01-27 via Nuitee