Sugar Bay Barbados - All Inclusive

My husband and I have just returned from our honeymoon, which incorporated a week stay at Sugar Bay. We arrived at the hotel early afternoon, greeted by warm, friendly staff and a lovely rum punch. Although our room wasn’t ready until 4pm, we were given wristbands that allowed us to use the facilities/all inclusive package from the get go.

Prior to our visit, we informed the hotel that it was our honeymoon, and were greeted with a bottle of wine in our room, as well as the champagne and chocolates that my husband had arranged for us, both of which were lovely touches.

We had also prearranged with the hotel for a round of golf at Barbados Golf Club. The process was seamless - the hotel handled everything including transfers and undertaking the booking on our behalf.

We had a room overlooking the gardens near the bandstand, which was lovely. The room and bathroom were spacious, with a good sized balcony. The facilities in the bedroom were good, I.e. fridge, air conditioning, a safe, hairdryer, mosquito repeller, and plenty of towels in the bathroom etc. The only slight nit picks are that there were only 2 plug sockets, so more would have been better. Also, the wardrobe was very small and didn’t have much room for dresses or trousers. When walking past other rooms near reception/toilets that were open due to the rooms getting cleaned, they had a lot more wardrobe space - not sure if this is to do with room type/upgrades, but to us, wardrobe space should be the same regardless of upgrade status.

The resort was maintained and cleaned to a high standard, and nothing was too much trouble for the staff - all staff were friendly and welcoming.

The beach and pool were amazing! The comfy sunbeds around the pool get reserved early (circa 6-7am), but this was fine for us as early risers.

The evening entertainment was generally low key, with singers on each night, which was welcomed after our hectic week cruising the week prior. The Caribbean show night was also fantastic. On one of the days, the hotel hosted steel pan drum lessons, which we took part in and it was brilliant!

The food at the Reef buffet and Colin’s Rum Shack was delicious - always hot and a great variety to choose from. We also enjoyed refreshing drinks from the various bars available at the hotel.

Included within the stay is a visit to the UMI Asian restaurant and a visit to Sizzle steakhouse both of which are on-site. We ate at UMI first and it was delicious! We ate at Sizzle on our second to last night. Although the starters were fantastic, the main course was a different story. My filet steak was very tough to cut, which was disappointing. Towards the end of the course, my husband found a thick, long wire in his side dish of mac ‘n’ cheese - luckily he saw it on his fork, as it could have resulted in a trip to the dentist or hospital if he had put it in his mouth! We made the restaurant staff aware immediately, and we left the restaurant before dessert as we had been put off. We notified reception of the incident, who had already been made aware of the situation by the restaurant manager. We asked if we could have another reservation in the UMI restaurant on our last night given that we really enjoyed it there, and within 10/15 minutes of the incident first occurring, our reservation had been made, so we really appreciate how the situation was dealt with. Given the incident in Sizzle steakhouse was rectified immediately, it didn’t overshadow our stay.

We overall had a fantastic time at the hotel and will definitely return in the future!

We stayed at Sugar Bay Resort in Barbados for a friend’s wedding, and honestly, it was one of the most amazing trips we’ve ever had.

From the moment we arrived, the staff made us feel so welcome! Every single person we met was kind, friendly, and genuinely warm. A special mention has to go to Z, who took us on a UNESCO World Heritage site tour. He was incredibly knowledgeable, full of fascinating insights about the island’s history, and such great fun to be around, it ended up being one of the highlights of our stay.

The food was absolutely fabulous throughout, so much choice and everything beautifully prepared. The bar staff were just perfect too: attentive, friendly, and always ready with a smile (and a great cocktail!).

Beyond the resort itself, what really made the trip unforgettable was the spirit of Barbados. The Bajan people are some of the loveliest we’ve ever met and so welcoming and proud of their island. Learning about the rich history and culture made us appreciate the island even more.

The wedding itself was stunning, made even more special by the incredible setting and the wonderful team at Sugar Bay who made everything run so smoothly.

We left with the best memories and a real love for Barbados. We truly hope to return one day.

Thank you for such a special experience.

A very well maintained hotel with friendly competent staff who made you feel wanted and not a nuisance. The food in general was very good with a wide selection.
The hotel was well maintained and kept very clean. The staff were well trained, friendly and competent and made you feel welcome. The beach area was well kept although the sea was a little rougher than we expected.

Repeat guest to this hotel! If you want to have a relaxing time in a lovely environment with the best staff looking after you, this is the place to go. I look forward to returning every time!
The hotel is well managed and staff so welcoming and nothing is too much trouble. I have been lucky enough to return here year after year and it gets better every time!
This time we had an ocean family suite room again which has excellent views over the beach, and is a spacious well laid out room with separate bedroom. Mini bar was stocked with soft drinks daily at our request. Staff - from those who greeted us on arrival through to the manager could not do enough for us. It would be unfair to name anyone in particular but so nice to see staff again we have got to know over the years!
There are a number of restaurants providing different options. I can recommend UMI and would say it’s in my top 3 of my favourite restaurants ever. The executive chef at the hotel is approachable and nothing is too much trouble if you want something not available. He is a great character!
This hotel has evening entertainment but what is nice is this finishes at 2200 each evening. Those who want to carry on can move to the lazy mongoose bar on site for a few more hours but it means those who wish to have a quiet time from then are able to do so. I get it that’s not for everyone but it is something I think the hotel
has got this spot on! Can’t wait to return again in a few months! Thanks Morgan, you should be so proud of what you and your team have produced and we can all enjoy!

This was our 2nd visit to Sugar Bay, the 1st time being in 2019. We were really happy to have a room with a Pool View, it was very spacious with a good sized Bathroom. We noticed that the Bar had been moved nearer the beach to create a larger entertainment area during the evenings.
During our stay we were able to attend the horse race meeting, with the hotel providing transport and use of the Sponsor’s Box including drinks and food. Everyone really enjoyed the afternoon.
We enjoyed eating at all 3 restaurants ( Buffet and 2 speciality). The food was very varied, lots of choice and all of a high standard.
The choice of drinks was excellent, beer, wines, cocktails, and of course Mount Gay Rum!
The staff were amazing, worked really hard, especially in the restaurants and bars which were very busy at times. The level of customer service was amazing, everyone was helpful and always smiled and engaged with us
We could mention so many staff, but in particular want to give a big shout out for Yeshandae, Kay and of course the Egg Lady at Breakfast!
We look forward to our next visit.

Friendly staff, pretty location, relaxed vibe. Great bars and the beach restaurant Colin’s was terrific as was Blush cafe. What detracts from a 5 star experience:
- the live music when dining at the Japanese restaurant was very loud and intrusive
- early morning rush to reserve beach chairs. The beach is big enough and there are enough chairs, however this practice is tolerated which is a shame
- ill mannered buffet pirates filling large ziplocks with food. Really? Embarrassing.

Visited sugarbay in a day pass to visit family to celebrate a 65 birthday. Let me start by saying it embraces the island culture. It's a nice intimate sized hotel with friendly staff at every turn.
My family and I arrived on a day pass and was immediately checked into the resort so we could began our day with the rest of my family we were meeting there. This was one of the most exciting times we have had as a family. We ate lunch on the beach (very good), had drinks at the main beach bar and then enjoyed every aspect of the sugar bay beach.
The beach is beautiful here, sand, water, plenty of beds, it was wonderful.
We had dinner reservations at a restaurant on the island which my bro and I were surprised to be included on the birthday dinner as well. The staff was amazing, the food was excellent, the atmosphere was on point.
We later returned to sugar bay to chill with our family in their very large room for a while. It was the perfect getaway. Lastly our driver took us to the most on point place on the island, there were late night bars, dancing food trucks, everywhere you turned there was excellence
Our trip to Barbados turned into one of my most favorite places and I truly enjoyed my time on the island.
I'm crazy about Mexico's beaches, it's my second home, I also love the Dominican Republic, but I can honestly say Barbados has definitely hit my top three places to visit. I will be going back..

Everything. Wonderful food, lovely room and great staff.

We spent a week at this lovely hotel and would definitely stay again! Staff were exceptional- nothing too much trouble, always smiling. Food was lovely, all inclusive buffet had a great choice. The beach was super, we had rough seas and it was quite windy while we were there, but as the beach is sheltered we were still able to swim every day unlike a lot of the hotels/beaches. We had a standard room which was very nice and clean. Evening entertainment was great, quality singers. Couldn’t fault the hotel, loved it 🥰

The staff were all helpful and friendly.
The good was excellent.
The facilities were great.

We stayed at Sugar Bay for 8 days as part of our honeymoon in November. We had a signature room overlooking the gardens (in reality it was overlooking the driveway). The room itself was spacious and nicely decorated with a large balcony. The air conditioning was poor and it had to be left on all day so it was cool enough to sleep in the evening. More up to date air conditioning units would save them a fortune in energy!

The location of the hotel is great, on a stunning beach just outside Bridgetown. The beach was very clean with plenty of sun loungers if you were down there before 8am. After that and it was a struggle. There wasn’t enough umbrellas to go around whilst we were there and the guys from the beach hut seem to have their favourite customers. The pool, probably lovely but not a chance to get a bed after 7am so we never spent any time at the pool.

Food and drink - this is where Sugar Bay stands out head and shoulders above its competitors. The all inclusive food and drink offering is exceptional. The buffet restaurant had something for everyone and plenty of fish and seafood options which I loved. We also ate at Sizzle and Umi and again the food was lovely. Colin’s bar is great for lunch if you fancy a change from the buffet restaurant. All outlets offered fresh, outstanding food. We loved the cocktail options available and the mud slides were something else!

The staff - our experience was somewhat mixed. Most people were genuinely lovely and took the time out of their day to greet you warmly and have a chat. We found all the restaurant staff to be particularly friendly. Some of the bar tenders could be quite grumpy and brusque and others absolutely lovely. There seemed to be some favouritism to returning guests as with the guys from the beach hut. I feel all customers should be treated equally and perhaps they would turn into returning customers.

Overall we loved our time at Sugar Bay, but would not return as we would like to go self catering next time in Barbados to get out and about a bit more.

Great hotel
Good food
Great beach
Excellent entertainment

Excellent hotel clean ,rooms spot on , good value flor price

Just a great hotel in Barbados. Amazing staff, sorry should be AMAZING STAFF
Very safe for swimming with a reef calming the sea. Lovely beach
Good food and entertainment

We enjoyed our 5 night stay here.
Upon check in, we received an upgrade from a garden to an ocean view room. Room was ok but had a spilt bathroom. The view from the balcony was great though.
Food was good. We had one speciality restaurant included and purchased another. Both restaurants were excellent.
one huge downside was the usual sun bed wars. If you weren't up by 6am, there was no room left at the pool. The resort should really monitor this.

2nd visit to Sugar Bay and thoroughly enjoyed it. Food is excellent, wide variety and Andrea (Omelette lady) makes just the best omelettes. Very relaxed environment, nothing is a bother to the staff team. Bar staff fantastic as well as all other teams. Lovely friendly resort, lets hope we can return again soon.

Be aware of Roger
Pretends to be a chiropractor
He will try to rip you off

This was our second visit to Sugar Bay. Our overall experience was very good. The staff are all very friendly and helpful and I wouldn't want to pick any individual out as they were all excellent. The food in the Reef buffet restaurant is excellent. I am disabled and have difficulty managing steps so was unable to visit the Umi, Sizzle Steak House or Mongoose pub as all are up steep staircases. However we didn't feel we missed anything as the food in the buffet was good quality and plentiful. The manager did offer to have meals from the Umi brought down to us but we were happy without.
The hotel and beach were kept very clean and the garden areas were well kept. On the beach the watersports team bring a parasol to you around 9am. If you need to get beach chairs close to the beach access as I did because I struggle walking on sand then you need to claim a chair by 8am.
The downside of the hotel is that there needs to be more thought given to disabled access. The maintenance staff had to modify the bathroom door so that I could get in with my wheelchair. Also there needs to be a few more ramps for wheelchairs installed to overcome some of the low level steps around the restaurant and bar areas. It would be good to allocate a couple of the wooden platforms on the beach for disabled use and construct ramps from the path to Colins bar onto these as wheelchairs can't travel on the sand.

My wife and I made our third visit to Sugar Bay; the last time was just as Covid was setting in, and the hotel closed for a while. It was nice to be coming back again and to find that quite a few changes had been made to the hotel.
Our room, which was not in the main building (Room 351), was excellent. Very bright and colourful and spotlessly clean (A massive thank you to Kim, the room cleaner, who kept everything pristine and fresh). Always a pleasure to return to each day.

The dining area had been renovated and was a much brighter place from our last visit, and the bar had now been situated outside the dining area and was on the beach. Bar staff are always happy and cheerful, and certainly know how to mix a good drink (best Dark and Stormy I have had for a very long time)!!

The Dining Room staff are really the "Engine Room" of the hotel. Their courtesy and big smiles every day, their attention to detail and their fast service made going for meals a pleasure. They are a big part of the hotel, and we thank them for their kindness. It's not always easy to remember names and areas where staff work, so forgive me if I have got any wrong. A massive shout to Angela- coping with the long line of guests coming for her fantastic omelettes and poached eggs, always served with a big laugh and smile. In the Dining Room, the excellent crew of Lashonda, Yashande (with the big smile), Kim, Cherese, Sharia, Shamara and Kelly Ann. Not forgetting "Captain Pablo" who always called me "Mr Michael".

Regarding the food. On the whole, there was something for everyone each day, sometimes a little repetitive, but on the whole, it was well presented. The visit to Sizzle Steak House was excellent. A very professional team serving amazing steaks -a visit there is a must.

The Reception staff were always on hand and provided excellent service; they were so helpful, together with the porters who helped with suitcases. Finally, we must mention Morris, who took care of the pool area. Another unsung hero, who was so diligent in making sure the pool was safe and that everyone around the pool was looked after. Always on the go throughout the day and always with a big smile. A big thank you.

It was a great holiday and a pleasure to return to Sugar Bay