Hotel Sogo Sta Mesa

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SOGO Hotel Sta Mesa is our "relief overnight home" during hospital visits of my wife & I for out-patient medical care in QC. We travel from the province prior sunrise for hours and we need a place for a breather before visiting the hospital. A cozy, clean, quiet and safe place to stay-in for elders.😊#the_aging_ofw🤠🇵🇭 Tayabas Quezon Province

The staff is very friendly and the hotel is clean..

Some remoldling going on made it noisey during the day but, overall was a good stay

Too much mold in the Air Con never replaced, bathroom had sewage odor wouldn't go away. The room is beautiful by it caused me to get sick again everytime i stay longer then day.

Don't even think Sogo hotel care's about you or any other problem.
I ask for a clean quite room because of bad health, not even a reply after three messages I gave up.

My appointment was changed with the VA

I ask for a waver to change my stay date , through Agoda the booking company.

Instantly they replied NO .

I travel to Pasay twice and more a year , bet your last dime . Sogo hotel will never see my business or the business of my fellow Expats of Ph on my fellow disabled military Veterans of the Philippines.

SO Not a good Hotel

I picked this hotel because it's close to my condo and shopping stores. Accessibility to transportation. But I think sogo hotel needs to produce much bigger rooms that what they have now. More rooms not only for lovers but for families as well. Including rooms with windows.

good staff service

We checked into this budget hotel because we were attending an early morning funeral at a nearby mortuary. The room that was given to us reeked with cigarette smell! There were cigarette ashes on the floor under the dresser which indicates that the room was not thoroughly cleaned. The empty soap box that was used by the previous guest was still in the bathroom. This branch is not wholesome as to most of their guests check-in just to have a hanky-panky session with no intention of sleeping.

I live in the area, however, my house is really not equipped with the right ventilation system.. and it's so hot... I just wanted to have a decent sleep.

I booked one of them premium rooms and definitely I got what I paid for: well ventilated room.. And cable TV and a comfty bed.

Very satisfying room accomodation and services. Personnels were very friendly, too.

Small room. Small toilet/shower no separation. Staff was very polite, but, overworked and things took more time than it should. Even the little things. The only positive about this was their 10 min. or it's free policy for room service, a simple order of oatmeal took 37 minutes, ..... but it was free.

Nice cheap clean hotel dont expect much important is near to lrt and mall just a walking distance...

No real bed or real sheets. Very uncomfortable to sleep, small room no window.

lucky ut was only 1 night

Don!t ever think to go to this very bad hotel. Very dirty and smell awful inside the room, amoy yosi.. 😖The bedsheet and pillow cases are dirty, everything is dirty.. ngpatawag pa kami ng room service para lang ipalinis ung room. Waste of money! 😡😡 dont ever ever go to this hotel!

its good and nice. i think its not sound proof. if i am not mistaken. hehehe

It was horrible. First they gave us a room which the door lock is not working properly. In the first they should never allow guest to stay in a room which is not 100% safe. Housekeeping is not automayic, you need to call them atleast 4times before the housekeping service arrives. We booked for a room that non-smoking but when you enter the room you can smell the cigarette smoke all over the place.

this hotel is very clean and the staff are unfailingly polite and helpfull, there is safe and working (cool) air-condition the room is small but its ok, easy access in SM supermarket if you want shopping . bottomline, the hotel is good.

We booked a room at Hotel Sogo - Sta Mesa and we asked to see the room and they showed us a picture on a computer screen. It looked nice so we payed for the room. When we opened the door, multiple cockroaches scurried about the room. The room also did not look like the nice pictures we were shown at front desk. The room we entered looked 15 years older than the pictures. The bed frames were no longer white, and instead covered with dirt. We complained and were told that we would not be able to get a refund as once youve paid, NO REFUNDS are given. Instead were told we would be transferred to a cleaner room. After being transferred to second room, we tried to call front desk but there was no dial tone. I went downstairs to front desk and maintenance was not able to fix the phone so we were told we would be transferred to another room once again. Long story short, we got settled into third room and when I took a shower, water started gushing out of bottom of tub because they had not sealed the tub to the wall! Our bathroom flooded and once again we needed to be transferred. Fourth room had no hot water and more cockroaches!!! The fifth room we were transferred to (rm 316 was the most acceptable of the 5 rooms. After all the problems, stress, and time lost from all the transferring, they were only willing to give us 2 hours refund. So disappointing and money is more important to them than customer service. As I said in the title of my review, Beware and make sure to look at the room you will be staying at BEFORE you pay. Good luck if you decide to stay at Sogo with their motto: So good, so clean. It is SO BAD, SO DIRTY!!! Reminder: This HOTEL is full of cockroaches!!! If you dont see any, its only because they recently sprayed and will return. AND if you dont smoke, this is not the place for you because smoking is permitted throughout the hotel according to one of the maintenance people. One last thing, this hotel can also be rented hourly and thats all I have to say.