Sunline Central Hotel

Hotels
9.4 (1798 reviews)
18 Bao Khanh Lane, Hoan Kiem , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good rooftop bar
Comfortable rooms
Cons:
Noise issues
Small room size
Service delays during check-out

Categories

Cleanliness
8.66
General concerns about noise and issues with the bank in the lobby.
Service
9.83
Generally friendly staff, though there were issues during check-out.
Location
10
Excellent location near the center of Hanoi, easy access to attractions.
Room Quality
8.67
Rooms described as small, with issues of soundproofing.
Amenities
9.62
Good rooftop bar and breakfast offerings, but some concerns about space.
Value for Money
9.15
Average experience given the price; expectations for breakfast were higher.
Food and Beverage
9.61
Breakfast was praised, but variety could be improved.
Overall Experience
9.66
Guests enjoyed their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:56

Property Description

Modern Accommodation with Free WiFi
Sunline Hotel in Hoan Kiem offers stylish rooms with free WiFi, just steps away from Ngoc Son Temple and Hoan Kiem Lake. The elegantly furnished non-smoking rooms feature amenities like a flat-screen TV, in-room safe, and en suite bathrooms with free bath amenities.

Convenient Services and Facilities
Guests at Sunline Hotel can enjoy 24-hour front desk service, bicycle/car rentals, and tour assistance for exploring the area. The hotel also provides luggage storage, laundry service, and airport transfers for a hassle-free stay.

Delicious Dining Options
Indulge in buffet or a la carte local dishes at the hotel's restaurant, which also caters to special diet requests. Room service is available for those who prefer to dine in the comfort of their rooms.

Book your stay at Sunline Hotel now for a memorable and convenient experience.

Important information:

Due to the construction of walking areas around Hoan Kiem Lake, traffic will be blocked from Hoan Kiem Lake to the property from 19:00 on Friday to 24:00 on Sunday every weekend.

Please inform Sunline Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The property will contact you to provide instructions and assistance.

Please note that due to the Hanoi Old Quarter Building Certification, rooms on the 7th and 8th floors are 2 to 4 square yards smaller than others.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 1798 reviews
Cleanliness: 8.66
Service: 9.83
Location: 10
Room Quality: 8.67
Amenities: 9.62
Value for Money: 9.15
Food and Beverage: 9.61
Overall Experience: 9.66
L
Louise • solo_traveller • nz
10
Pros:

Great room. Excellent location

2026-09-19 • via Nuitee
C
Carey • couple • nz
10
Great stay in a great location
Pros:

Great location. Helpful staff comfy rooms

Cons:

Nothing

2026-09-19 • via Nuitee
R
Rawia • extended_group • ae
10
2026-09-16 • via Nuitee
A
Allen • solo_traveller • tw
10
Pros:

地點很棒

2026-09-16 • via Nuitee
M
Maximilian • solo_traveller • de
10
2026-09-16 • via Nuitee
I
Iza Mae B. • couple • ie
10
Overall, I had a peaceful and quiet sleep even though it is located at the center of old quarter.My room was fabulous an
Pros:

Accessible to places like Hoan Kiem Lake and coffee shops. It was just a short walking distance. From the lake, you could just walk to 1428 specialty coffee and we were able to people watch on our first day and the coffee was perfect and a good value for money.
I’ve seen popular coffee shops like Cong Caphe and Note Coffee which were also a short walk from the hotel and the lake.

Near as well to St Joseph’s cathedral, and from there, I could just take a short walk to Bahn My Mama. The hotel is just right in front of Pizza 4P’s. Vietnamese food stalls are around the area so if I’m too tired and hungry it’s just easy to find one outside. There’s a vietnamese beef pho bo near the area that is even better than the Michelin one, in my opinion. The rooftop has a really great view of the city and was quiet so we enjoyed city viewing.ATMs and nail salons are also accessible. The staff and the reception offered help when needed and are very hospitable and welcoming ☺️ For the laundry, they have in-house laundry but I was able to get another service laundry outside the hotel and they just easily picked up my laundry from the hotel and returned it on the same day before my flight.


They provided bottled water everyday and cleaned the room. There are food menu options if you want to order from their restaurant. There is a fridge and safe inside. If you need water before departure, you could just get one in their fridge and pay before check out. Or if you want to get the extra bottles, you could just write on the slip and the room attendants will take note of it. My room was spacious, bed was comfortable. The toilet was clean and wide as well. There is a good water pressure for shower. There is an automatic bidet. The water temperature was easy to adjust as well.

Take note, on weekends, there is road closure around hoan kiem lake from Friday to Sundays. So it’s best to plan your itinerary well.

Cons:

The property itself is okay and this is not their fault but other occupants can be noisy/talked loudly in the corridor and just bang their doors mindlessly, it would be helpful if they put reminders like to be mindful and quiet for other occupants.

2026-09-15 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Camere accoglienti e confortevoli, colazione molto varia (cambiava ogni giorno). Personale davvero cortese e sempre disponibile!

2026-09-15 • via Nuitee
M
Masakazu • couple • jp
10
Excellent.
Pros:

Wonderful location, wonderful staff, clean room ; the staff responds promptly to requests.

Cons:

Nothing

2026-09-15 • via Nuitee
R
R • solo_traveller • it
10
Excellent experience
Pros:

The hotel is strategically located in the old quarter, where there are many shops, restaurants and people. The room was quiet and comfortable. Breakfast was offering a good variety of good food. Staff was excellent, really nice and helpful.

2026-09-14 • via Nuitee
C
Cerasela • solo_traveller • it
10
Pros:

L'hotel ha una posione eccezionale. Siamo arrivati durante la festa nazionale del Vietnam, ed eravamo ad un passo (nel vero senso della parola) dal lago per goderci le festività.
Lo staff super accogliente e gentile, disponibile per qualsiasi domanda e richiesta, servizio lavanderia super veloce e profumato. Infine, dispongono di un rooftop stupendo! Super consigliato davvero!

2026-09-14 • via Nuitee
L
Leanne • couple • gb
8
Pros:

Wonderful staff and in a great location. Roof bar great.

2026-09-13 • via Nuitee
I
Ilay • couple • il
10
2026-09-13 • via Nuitee
W
Willi • solo_traveller • de
10
Pros:

Rezeption sehr aufmerksam

2026-09-12 • via Nuitee
I
Ilana • couple • il
10
Great location, clean, and wonderful staff. We’d love to come back!
Pros:

The place is located right in the city center and is very clean. The staff was incredibly kind, generous, and helpful! They went out of their way to accommodate every request we had. We would be very happy to come back again!

2026-09-11 • via Nuitee
M
Michelle • solo_traveller • nl
9
Pros:

Fijn hotel, fijn personeel, goede locatie.

Cons:

Schimmel in de douche

2026-09-10 • via Nuitee
F
Fabian • couple • de
10
2026-09-08 • via Nuitee
R
Reinhold • solo_traveller • at
10
Empfehlenswertes Hotel in Hanoi
Pros:

Tolles Hotel mitten im Alten Viertel in Hanoi. Unzählige Restaurants, Geschäfte, Massagen in unmittelbarer Nähe. Auch viele Sehenswürdigkeiten fußläufig erreichbar. Außergewöhnlich freundliches und zuvorkommendes Personal. Gutes abwechslungsreiches Frühstück. Hervorragendes Preis-Leistungs-Verhältnis. Sollte ich wieder nach Hanoi kommen, ich würde wieder im Sunline Central Hotel wohnen wollen.

2026-09-07 • via Nuitee
H
Hilary • couple • gb
9
A perfect hotel for a short break in Hanoi with amazing staff.
Pros:

Staff were excellent, very friendly and willing to help with anything.
Great location for exploring Hanoi.
Good choice of breakfast buffet.
Roof top bar.
A birthday was picked up discreetly by a member of staff just from checking in and a birthday cake left in the room. A lovely touch that was very thoughtful and much appreciated.

Cons:

Nothing.

2026-09-07 • via Nuitee
A
Anders • solo_traveller • se
10
2026-09-07 • via Nuitee
A
Andy Sandhausen • solo_traveller • de
10
2026-09-07 • via Nuitee