Hotel Edgewater

Location and Hotel beautiful and very clean.

Location;

Location
Cleanliness
Staff-friendly & fun
Room was nice

Update to my review of Hotel Edgewater-- - Mr Scheffer and Ms Parson from Hotel Edgewater both kindly reached out to me regarding the dispute about the overcharge for standard rooms. After much analysis, my travel agent agrees with them that Expedia, the booking agency he used, had made the error. I'm awaiting (hoping for!) a refund from Expedia. Please ignore my earlier negative review of the hotel. I believe that the overcharge was not their fault.

Made reservations for 2 rooms with 2 beds for 2 weekday nights for extended family less than a month before we arrived so knew our choices in Seward were limited and expensive. Overall our first floor rooms were nice, clean, quiet, and convenient. We would have preferred to have the sink in the bathroom vs just outside bathroom in the room for privacy and to avoid bothering roommate's sleep. None of us ate the buffet breakfast (about $20) as we didn't usually eat that much but no option for less like a continental. There is a nice brunch / coffee shop across the street right on the bay. It was easy to walk to Sealife Center. Parking is on the street so availability depends on time of day due to other businesses across the street.

Good Hotel and location, staff is very helpful, neat and clean room with all the amenities, over all good hotel for your stay.

This is a great location and very walkable. The shuttle service was efficient and very helpful. I would stay here again.

Great location near lots of restaurants & bars. Super room with large comfortable bed & showers.

Although we called a day ahead of our arrival to secure a shuttle from the train station, none came and we were left in the pouring rain to wait ½ hour for the free city shuttle. We called the hotel and no one answered. When we did arrive at the hotel, there was no one st the desk.The room was clean but there were collections of dirt caught in dust in the corners in the tiny bathroom. We were only offered a small bar of soap in the shower. At our final walk through to check for misplaced belongings, we found a nice pair of shoes behind the curtains near the corner that werent ours! We opted not to pay $20 for the breakfast buffet that was usual fare included at hotels charging half the price per night. The young man at the desk was busy on his phone when we had questions. We stayed at the Edgewater in 2015 and had a much different experience. It may have been near the end of the season, but we felt as though we were overlooked.

Close to the water front and walking trails. Lovely view of the bay and glaciers.

Great location, helpful staff, nice breakfast buffet