JW Marriott Hotel Shenzhen Bao'an

Hotels
•
Marriott
8.8 (83 reviews)
No 8 Baoxing Road, Bao'an District, Shenzhen, Guangdong, 518101 , Shenzhen , CN
86-755-23238888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean room
Good overall service
Cons:
Poor sound insulation
Lack of services expected from a five-star hotel

Categories

Cleanliness
8.26
房間算乾淨，但有隔音差的問題。
Service
9.23
Standard quality for this hotel tier.
Location
9.27
Standard quality for this hotel tier.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.73
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:27

Property Description

Discover the epitome of luxury at JW Marriott Hotel Shenzhen Bao'an, where sophistication meets comfort in the heart of Shenzhen.

Unwind & Relax
Pamper yourself in our serene spa with rejuvenating massages, or take a dip in the indoor pool and hot tub. Our 24-hour health club ensures you stay active, no matter the time of day.

Culinary Delights
Savor international cuisine at Shenzhen Kitchen or enjoy a casual bite at our coffee shop/café. With 24-hour room service and a cozy bar/lounge, dining at our hotel is an experience to remember.

Event Excellence
Planning an event? Our expansive 27,986 square feet of meeting space is perfect for conferences and gatherings, complemented by a fully-equipped business center.

Experience unparalleled service and comfort today—book your stay with us now!

Important information:

  • The seasonal pool will be open from May 01 to November 30.
  • Pool access available from 6:00 AM to 11:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 83 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
V
Verified traveler
6
Pros:

房間算乾淨
隔音差
五星酒店沒有什麼服務

2025-08-10 • via Nuitee
J
James
10
Pros:

좋아요

2025-08-03 • via Nuitee
K
Kin Fan Simon
10
Pros:

Room is spacious and we love the breakfast

2025-07-14 • via Nuitee
K
King Wo Francis
6
酒店又貴服務又差,一次過沒有下次!
Pros:

(1)酒店距離地鐵站及大型商場如壹方城比較遠，出入不大方便，酒店職員也是叫我們坐的士去。(2)酒店職員不知真的是對附近環境不熟悉，還是無心理會住客的提問!我們6月23日第1天到達酒店辦理入住手續後，隨即詢問如何去歡樂港灣即酒店遠處望見摩天輪的地方。酒店職員說不知道，只是再三強調叫我們坐的士去。經過我們自行探索，竟然發現酒店內經行人天橋約15分鐘便可以步行至歡樂港灣摩天輪所在地。(3)辦理入住手續前後，完全沒有其他相同級數酒店會有的迎賓飲料!(4)另外，房間除了飲用水，其他全部都要收費，所收費用比超市貴許多許多。我們事後搜尋，相同區域收相若價錢的酒店，房間除了提供免費飲用水，還會有其他免費飲料供應!(5)綜合而言，這酒店又貴服務又差，一次過沒有下次!

2025-07-04 • via Nuitee
C
chung man
8
Pros:

房間整潔整體體驗不錯

2025-06-10 • via Nuitee
P
Pang-Che
10
Pros:

很好，但隔音很差。隔壁房間開關門都會傳過來

2025-05-16 • via Nuitee
N
Nugzar
10
Pros:

An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..

2025-05-01 • via Nuitee
S
SIEW PING
4
Not expected value for money spent.
Pros:

We thought JW Marriott was supposed to be high end, the hotel lobby looks luxurious but were disappointed by the room we stayed in. We upgraded the room to a suite for a significant increased fee but were highly disappointed by how old the suite looked. The shower tiles are broken and furnitures look heavily worn.

2025-04-21 • via Nuitee
T
Tobie
10
Excellent stay, good gym
Pros:

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.

2025-03-03 • via Nuitee
H
Hannah
10
大年初二
Pros:

大年初二晚入住，第二天的早餐要排隊入住，早晨質素一般

2025-02-06 • via Nuitee
C
Casey • family
8
Pros:

The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.

2024-12-24 • via Nuitee
P
Pik Fong
10
會再次入住
Pros:

對酒店各方面也感滿意, 尤其員工服務很好也很友善。距離歡樂港灣不遠， 很方便。餐飲方面，早餐很滿意，晚上自助餐菜式很多，味道也好， 只是甜品選擇較少。

2024-12-24 • via Nuitee
P
Pooria
10
Pros:

It was excellent as always. Thanks JW Marriot team.

2024-12-23 • via Nuitee
D
Diego
10
Pros:

Grest

2024-12-02 • via Nuitee
E
Eddie
10
Pros:

The staffs are friendly and polite

2024-09-17 • via Nuitee
A
Amy
4
Pros:

訂房時房型寫是在高層，最後給了七樓的房間，只是在健身房及所有設施後的第一層客房，有點失望。
另外，因為跟隔壁房間是相連房設計，雖然相連門已上鎖，但隔壁房間凌晨時份嘈吵聲不斷，隔音很差，他們房間開門關門無數次，而且聲音就像是有人開我房間門一樣大聲，經常以為有人開我的房門，害我整晚也睡不好。
到早上不夠8時，又嘈醒了。又是開門關門聲.....無奈就早點退房走了

2024-09-01 • via Nuitee
C
Chi Kit
8
Pros:

Gd services. Extend check out

2024-08-31 • via Nuitee
K
Kuok Chi • family_with_children
10
Pros:

酒店裝修比較傳統，但勝在較大，早餐質素十分之好

2024-08-23 • via Nuitee
A
Alex KY
8
Pros:

This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.

2024-08-23 • via Nuitee
K
KA SHING
10
Pros:

今次去係陪女朋友濱海中心睇phantom, 由酒店行過去真係好方便。睇完好快就返到去休息。

今次仲加左晚餐，自助餐食身好豐富，我覺得物超所值。

仲想一讚酒店個洗髮護髮素好好用，臨走唔記得問係咩牌子，可惜

2024-07-28 • via Nuitee