Hilton Garden Inn Memphis/Wolfchase Galleria

Hotels
•
Hilton Worldwide
8.4 (161 reviews)
7955 Ikea Way, Cordova, Tennessee, 38016 , Cordova , US
1-901-849-5655

listing image 1
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Pets allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Nice area
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
High prices
Maintenance problems
Inconsistent room quality

Categories

Cleanliness
5.63
Multiple reviews indicate issues with cleanliness, including hairs and bugs found in rooms.
Service
10
Staff received high praise for being friendly and professional.
Location
9.1
Convenient location mentioned, allowing easy access to various areas.
Room Quality
7.64
Mixed reviews on room quality; issues with hot water and maintenance noted.
Amenities
9.09
Large rooms, nice pool and exercise facilities, though some upgrades needed.
Value for Money
8.12
Some reviewers felt prices were too high for the quality.
Food and Beverage
8.58
Restaurant and bar quality rated positively.
Overall Experience
9.03
Overall mixed feelings; positive staff experiences overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:58

Property Description

Recreational Facilities
Enjoy a refreshing dip in the indoor pool or work up a sweat in the fitness center at Hilton Garden Inn Memphis/Wolfchase Galleria.

Dining and Amenities
Indulge in delicious meals at the hotel restaurant and unwind with a drink at the bar/lounge. Room service and to-go breakfasts offer convenient dining options.

Convenience and Comfort
With complimentary Wi-Fi, a business center, and express check-in, your stay is hassle-free. Each air-conditioned room is equipped with modern amenities ensuring a comfortable stay.

When you're looking for convenience and comfort near Wolfchase Galleria, book your stay at Hilton Garden Inn.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 161 reviews
Cleanliness: 5.63
Service: 10
Location: 9.1
Room Quality: 7.64
Amenities: 9.09
Value for Money: 8.12
Food and Beverage: 8.58
Overall Experience: 9.03
T
Ty • pet
6
Pros:

I would rate higher but a $75/night pet fee was excessive. That’s more than I pay at a nice Vegas property.

2025-10-07 • via Nuitee
K
Karen • family
8
Pros:

Friendly staff and clean facilities.

2025-09-28 • via Nuitee
J
Jim • family
10
Pros:

Nice and quiet area

2025-09-18 • via Nuitee
C
Christopher B. • partner
6
Pros:

As I told their review, we were disappointed with the hotel room. Main problem was no hot water for shower or sink. It was reported, but not resolved before we left.

2025-09-15 • via Nuitee
H
Halston • family
8
Pros:

Staff was excellent. A loft of construction around the property made for limited parking.

2025-09-04 • via Nuitee
S
Sonjha
10
Pros:

I was impressed with the friendliness of the staff and professionalism. The room was comfortable and met my expectations. Definitely would recommend.

2025-09-02 • via Nuitee
S
Shanice • family
10
Pros:

Prices to high

2025-09-01 • via Nuitee
M
Marta
10
Pros:

Room clean

2025-08-18 • via Nuitee
C
Cynthia
6
Pros:

...

2025-08-14 • via Nuitee
A
Arthur • family
10
Pros:

Large room. Large bathroom. Restaurant and bar had good quality. Pool and Exercise rooms were very nice.

2025-08-10 • via Nuitee
C
Constance
10
Pros:

The room was clean and smelled good.

2025-08-04 • via Nuitee
S
Seaside34887140810 • Family • us
2
DO NOT STAY HERE!
Pros:

DO NOT STAY HERE!

We got to checked in to our room where we found multiple long black hairs in one of the beds, food was under the desk from previous guests (not just little crumbs, either), and then the bathroom.. as soon as you walk into the bathroom is reeked of pee smell.

We got moved to another room.. it DID NOT GET BETTER!

We got to the second room where I found a bug crawling in the sheets. Black hairs were in the bathroom.. looked by the night stand and could see something weird. Turns out it was WEED, yes the drug kind of weed.

This hotel may be a part of a usually nice hotel chain.. this hotel is not nice! IT IS DIRTY, EVERYWHERE! The maids obviously do not clean, as well as do any general upkeep to keep a place looking nice. The hallways are dingy at best! This place could really use a DEEP CLEANING AND SOME UPDATES.

WILL NOT EVER STAY HERE AGAIN.

2025-07-31 • via Tripadvisor
M
Michelle • family
6
Pros:

This hotel needs to upgrade the bathrooms. Our shower door had little seal around it and the water would get all over the floor. We had 2 lights that were just exposed bulbs also in the bathroom. The vent hadn’t been cleaned in a long time.
The bed was too soft for our liking.
The place was pretty clean and cheap, so it served its purpose. Doubtful I’d stay here again.

2025-07-30 • via Nuitee
C
Charlene
8
Pros:

Associates are always very friendly and the bartender was great.

2025-07-30 • via Nuitee
G
Gloria • partner
10
Pros:

This property was very uniquely design. I love how friendly and helpful the staff was. And the cleanliness was great.

2025-07-28 • via Nuitee
T
Teran • family
8
Pros:

The hotel is placed in a area were you can get to anything in minutes. Didnt like that house keeping come every other day.

2025-07-28 • via Nuitee
J
Jill
10
Pros:

Clean hotel. On site laundry. Great fire pit.

2025-07-27 • via Nuitee
K
Kimberly
8
Pros:

Nice staff and very helpful. Convenient to interstate and downtown

2025-07-24 • via Nuitee
C
Crystal
10
Pros:

The cleanliness of the overall facility

2025-07-16 • via Nuitee
D
dorian • family
10
Pros:

It was great

2025-07-16 • via Nuitee