Pullman Dubai Jumeirah Lakes Towers

Hotels
•
Pullman Hotels and Resorts
8 (1212 reviews)
Jumeirah Lakes Towers - Cluster T, Al Sarayat Street North Beside DAMAC Properties Metro Station , Dubai , AE
+971 4 567 1100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable rooms
Great facilities
Cons:
High pricing
Disappointing breakfast service
Bathroom door issue

Categories

Cleanliness
7.46
While guests appreciated the cleanliness, some noted issues with the bathroom door not closing properly.
Service
8.43
Staff were generally praised for their professionalism and attentiveness, although there were a few instances of subpar breakfast service.
Location
8.97
The hotel's location was highlighted as excellent, close to various amenities.
Room Quality
8.42
Rooms were generally described as nice and spacious, contributing to a comfortable stay.
Amenities
8.45
The swimming pool and other facilities were positively mentioned.
Value for Money
7.41
Some guests felt the pricing was a bit high, indicating potential concerns about value for money.
Food and Beverage
6.96
The breakfast service received mixed reviews, with some guests feeling ignored during service.
Overall Experience
7.93
Overall, guests enjoyed their stay despite some minor issues with service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:44

Property Description

Experience unbeatable luxury and comfort at Pullman Dubai Jumeirah Lakes Towers, where your dream getaway awaits.

Unparalleled Accommodations
Every room offers stunning views of the city and Dubai Marina, complete with modern amenities such as a flat-screen TV, minibar, and coffee machine. The spacious suites provide a lavish living space, perfect for unwinding after a day of adventures.

Gourmet Culinary Experience
Savor exquisite cuisine at our all-day dining restaurant or indulge in Italian delicacies crafted by expert chefs. Unwind at our stylish bar with refreshing cocktails, ensuring your dining experience is nothing short of memorable.

Exceptional Facilities
Take a dip in our outdoor pool or keep fit in the well-equipped gym. With free WiFi throughout the property, stay connected while enjoying all that our hotel has to offer.

Don’t miss your chance to experience this exquisite destination—book your stay at Pullman Dubai Jumeirah Lakes Towers today!

Important information:

Upon arrival all guests (Including Children) must present a valid original passport or Emirates I.D. card to be registered.

Please note that only registered guests may access the guest floors. Any visitor to your room must also be registered at the front desk and provide appropriate identification as per U.A.E. law.

The Hotel accepts all major credit cards. Any credit card used for either pre payment or charges on site must be in the name of the guest and the same card must be presented for verification upon check in. Under no circumstances will the hotel honor any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non compliance of these requirements.

The hotel requires a guarantee for any charges that you may incur during your stay, including the mandatory AED 20 per bedroom per day Tourism Dirham Fee. A valid credit card in your name may be presented and we will pre authorize an amount to cover your charges. Should your billing surpass this amount during your stay we will require an additional authorized amount. Only upon check out will we actually debit and charge your credit card for the actual amount of your bill. After departure, any unused pre authorized amount will be released by the hotel.

Room availability and rates are for individual bookings only. Booking above 7 rooms will not be accepted as they will be considered a group. Therefore please contact Pullman Dubai Jumeirah Lakes Towers directly for any group inquiries.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8
Based on 1212 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 7.93
A
Andrey • solo_traveller • ae
10
2026-09-05 • via Nuitee
G
Gianluca • family_with_children • it
9
Pros:

Buon rapporto qualità prezzo ed ottima posizione.

2026-08-30 • via Nuitee
A
Asma • couple • ae
5
جيد
Pros:

الموقع والتصميم

Cons:

عدم الاهتمام بالصيانة مثل التكييف والمرافق وباقي الكماليات

2026-08-30 • via Nuitee
B
Brent • solo_traveller • nz
8
Pros:

The staff and presentation

Cons:

Food was awesome but food eating area felt slightly drab compared to rest of the experience of the Pullman

2026-08-28 • via Nuitee
عايشة • couple • sa
10
جميل للغاية
Pros:

المكان جميل وفخم والموظفين مبتسمين وتعاملهم جميل

Cons:

لا شي

2026-08-28 • via Nuitee
W
Wafaa BK • solo_traveller • ma
9
Pros:

The lady helping in the room was adorable (sorry missed the name)

2026-08-27 • via Nuitee
J
Johns • solo_traveller • ae
10
2026-08-24 • via Nuitee
A
Alejandro • solo_traveller • il
10
Pros:

מיקום מצויין

2026-08-23 • via Nuitee
A
Abdullah • solo_traveller • om
10
An Excellent Stay
Pros:

The Room cleaness
The Friendly Staff

Cons:

Nothing

2026-08-23 • via Nuitee
Z
Zainab • couple • om
10
2026-08-21 • via Nuitee
M
Mayur • solo_traveller • qa
6
Ok not preferred with breakfast
Pros:

Breakfast with very limited options and also food variaty and quality could be improve

Cons:

Breakfast, wifi connection hassle

2026-08-19 • via Nuitee
F
Fedaa • extended_group • ae
7
2026-08-17 • via Nuitee
S
sulaiman • solo_traveller • ae
6
2026-08-17 • via Nuitee
U
Utegulov • solo_traveller • kz
10
Pros:

I have stayed at Pullman JLT many times and have consistently enjoyed my experience. The hotel provides a good level of service in a relaxed and welcoming atmosphere. The staff are friendly, courteous, and attentive without being intrusive. I particularly appreciate their responsiveness and genuine willingness to assist guests whenever needed.

2026-08-17 • via Nuitee
A
Ali • couple • ae
8
Pros:

I like all of staff, cleaning, loction wow, and area around Facilities

Cons:

TV installiotion not in eye level, and only Arabic chenal, qnd USB pot not working

2026-08-13 • via Nuitee
L
leslie • couple • ae
10
Pros:

Clean friendly

Cons:

All good

2026-08-12 • via Nuitee
M
Manimaran • couple • ae
10
Pros:

Easy access and great staffs

2026-08-10 • via Nuitee
A
Aamenah • family_with_children • ae
1
Pros:

It was clean and thats about it

Cons:

Our room was not ready upon arrival. They told us we won’t be getting the room we paid for. While they were preparing qe had to leave our luggage in the lobby and leave as we were getting late. So there was no point in mentioning the late checkin. The ACs were not working. The bed and pillows were so uncomfortable. Overall stay and experience was not comfortable or satisfactory

2026-08-08 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-08-06 • via Nuitee
C
Cornelis Hendrik • solo_traveller • nl
10
2026-08-04 • via Nuitee