Pullman Dubai Jumeirah Lakes Towers

Hotels
Pullman Hotels and Resorts
8 (1193 reviews)
Jumeirah Lakes Towers - Cluster T, Al Sarayat Street North Beside DAMAC Properties Metro Station , Dubai , ae

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable rooms
Great facilities
Cons:
High pricing
Disappointing breakfast service
Bathroom door issue

Categories

Cleanliness
7.46
While guests appreciated the cleanliness, some noted issues with the bathroom door not closing properly.
Service
8.43
Staff were generally praised for their professionalism and attentiveness, although there were a few instances of subpar breakfast service.
Location
8.97
The hotel's location was highlighted as excellent, close to various amenities.
Room Quality
8.42
Rooms were generally described as nice and spacious, contributing to a comfortable stay.
Amenities
8.45
The swimming pool and other facilities were positively mentioned.
Value for Money
7.41
Some guests felt the pricing was a bit high, indicating potential concerns about value for money.
Food and Beverage
6.96
The breakfast service received mixed reviews, with some guests feeling ignored during service.
Overall Experience
7.93
Overall, guests enjoyed their stay despite some minor issues with service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:44

Property Description

Experience unbeatable luxury and comfort at Pullman Dubai Jumeirah Lakes Towers, where your dream getaway awaits.

Unparalleled Accommodations
Every room offers stunning views of the city and Dubai Marina, complete with modern amenities such as a flat-screen TV, minibar, and coffee machine. The spacious suites provide a lavish living space, perfect for unwinding after a day of adventures.

Gourmet Culinary Experience
Savor exquisite cuisine at our all-day dining restaurant or indulge in Italian delicacies crafted by expert chefs. Unwind at our stylish bar with refreshing cocktails, ensuring your dining experience is nothing short of memorable.

Exceptional Facilities
Take a dip in our outdoor pool or keep fit in the well-equipped gym. With free WiFi throughout the property, stay connected while enjoying all that our hotel has to offer.

Don’t miss your chance to experience this exquisite destination—book your stay at Pullman Dubai Jumeirah Lakes Towers today!

Important information:

Upon arrival all guests (Including Children) must present a valid original passport or Emirates I.D. card to be registered.

Please note that only registered guests may access the guest floors. Any visitor to your room must also be registered at the front desk and provide appropriate identification as per U.A.E. law.

The Hotel accepts all major credit cards. Any credit card used for either pre payment or charges on site must be in the name of the guest and the same card must be presented for verification upon check in. Under no circumstances will the hotel honor any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non compliance of these requirements.

The hotel requires a guarantee for any charges that you may incur during your stay, including the mandatory AED 20 per bedroom per day Tourism Dirham Fee. A valid credit card in your name may be presented and we will pre authorize an amount to cover your charges. Should your billing surpass this amount during your stay we will require an additional authorized amount. Only upon check out will we actually debit and charge your credit card for the actual amount of your bill. After departure, any unused pre authorized amount will be released by the hotel.

Room availability and rates are for individual bookings only. Booking above 7 rooms will not be accepted as they will be considered a group. Therefore please contact Pullman Dubai Jumeirah Lakes Towers directly for any group inquiries.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1193 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 7.93
S
SIKKANDAR family_with_children ae
2
2026-07-14 via Nuitee
Y
Yulia solo_traveller pt
10
2026-07-12 via Nuitee
A
Abdulla couple ae
8
To expercise and to relax
Pros:

The room is good and clean

Cons:

No ac its very hot

2026-07-12 via Nuitee
S
Suhail solo_traveller jo
7
Good for the price
Pros:

Staff where great (shout out to Lamia at reception).
Location close to metro and services is good.

Cons:

Details in the room are a bit dated.

2026-07-12 via Nuitee
H
Hamdan couple ae
10
2026-07-07 via Nuitee
F
Faiq couple om
10
2026-07-01 via Nuitee
D
Daljit Singh solo_traveller sg
9
2026-06-29 via Nuitee
Y
YIFEI couple cn
10
2026-06-29 via Nuitee
Y
YONGJUN couple ae
9
2026-06-27 via Nuitee
T
Tayyab solo_traveller pk
10
Pros:

Location and cleanines

2026-06-21 via Nuitee
M
Maxim solo_traveller ae
10
2026-06-21 via Nuitee
D
David family_with_children gb
10
Dubai gets better everytime I visit and never disappoints
Pros:

N/a

Cons:

The coffee

2026-06-16 via Nuitee
R
Rusiia couple ru
8
2026-06-16 via Nuitee
Y
Yury solo_traveller ae
5
2026-06-11 via Nuitee
K
Kashif family_with_children ae
7
Average stay .
Pros:

Location was nice very close to Metro and JBR . Hotel staff was one of the best i have met . Very courteous and went extra mile to make our stay comfortable, specially Mr Arshad at concierge and lady at reception for Check In .

Cons:

Hotel Air conditioner was not working properly, rooms were hot . We had to change rooms twice but still it was hot , the lobby was very hot .
Room mattress was very old and uncomfortable though the staff change the room still it wasn’t comfortable.

2026-06-02 via Nuitee
خميس couple ae
10
Pros:

كل شئ

Cons:

لاشئ

2026-06-01 via Nuitee
E
Eida solo_traveller ae
3
Not happy
Pros:

Nothing

Cons:

Not clean

2026-05-31 via Nuitee
A
Aireen family_with_children ae
10
2026-05-30 via Nuitee
A
amit solo_traveller gb
4
Pros:

Location

Cons:

Too busy for the staff to handle the volume of guests.

2026-05-29 via Nuitee
A
Alaa couple ae
1
2026-05-28 via Nuitee