Best Western Plus The Inn at Horse Heaven

Hotels
Best Western Plus
9 (344 reviews)
259 Merlot Dr , Prosser , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Amenities
Cons:
Room Quality
Value for Money

Categories

Cleanliness
9.25
Multiple reviews highlighted cleanliness as a strong point.
Service
9.25
Breakfast attendant was noted as going above and beyond.
Location
9.25
Close to wineries and restaurants, making it convenient.
Room Quality
8.25
Some comments on outdated features and noise from AC.
Amenities
9.25
The breakfast options and pet-friendly policy were praised.
Value for Money
8.25
Mixed feedback on pricing; some felt it was too high.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests expressed a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool and well-equipped fitness center during your stay at Best Western Plus The Inn at Horse Heaven.

Convenience at Your Fingertips
Our 24-hour front desk ensures that all your needs are met promptly, making your stay stress-free and enjoyable.

Easy Access to Transportation
Located just 52 km from Tri-Cities Airport, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience at its finest? Book your stay at Best Western Plus The Inn at Horse Heaven today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKM

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 344 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
W
William couple us
8
2026-08-25 via Nuitee
P
Paul couple us
7
2026-08-20 via Nuitee
B
BENOIT family_with_children fr
9
2026-08-15 via Nuitee
A
Ana I couple us
10
2026-08-04 via Nuitee
M
MARY JANE extended_group us
10
Excellent Overnight Accommodations
Pros:

I have stayed at this Best Western before. The location is great for wine tasting in the Prosser area. The rooms are always clean, and the staff is friendly and helpful. The breakfast was above average with the addition of an omelette station for made to order omelettes. There was some difficulty with the elevator initially but that was promptly fixed.

Cons:

One tiny flaw: Our room was for 3 adults. It had 2 queen beds so potentially 4 people could have stayed in this room However, there were only 2 coffee cups which we had to share.

2026-08-04 via Nuitee
J
Jan couple us
8
We loved the sauna and workout room. Really good staff.
Pros:

The omlette was great

2026-08-03 via Nuitee
M
Meghan solo_traveller us
9
Very nice hotel I would stay there again.
Pros:

The property was great, professional staff, clean room, and good breakfast.

Cons:

Honestly just the location and it was good for my stay but i was a little worried for my car

2026-07-25 via Nuitee
D
David solo_traveller us
8
Stopover in wine country
Pros:

Friendly staff. Breakfast was good with omelette station. Close proximity to wineries.

Cons:

Other patrons coughing in breakfast room - nothing to do with hotel or staff

2026-07-19 via Nuitee
G
Gema couple us
9
Relajada
Pros:

El desayuno y la limpieza muchas gracias a las personas que nos atendieron no pude saber el nombre de la persona de limpieza pero en el desayuno nos atendieron Tersa y Maria y fueron muy cálidas, atentas y respetuosas

2026-07-09 via Nuitee
D
Dena solo_traveller us
8
2026-07-03 via Nuitee
T
Thomas couple us
8
2026-06-30 via Nuitee
S
Susan couple us
9
I always stay here when passing through Prosser.
Pros:

Convenient location, clean room, good shower.

Cons:

Close to the Interstate, so if you're noise sensitive, ask for a room facing away from the highway.

2026-06-25 via Nuitee
A
Amy couple us
10
2026-06-21 via Nuitee
A
Altheimer solo_traveller us
10
It was a quick staycation. It was quiet environment, comfy, cozy.
Pros:

Clean

Cons:

N/A

2026-06-09 via Nuitee
M
Margaret couple us
9
2026-05-29 via Nuitee
C
Christine A Dahl solo_traveller us
10
Pros:

Have been staying at Horse Heaven for years. Always a good experience.

2026-05-22 via Nuitee
9
942denised Solo travel Seattle, Washington
10
Comfortable Gem in Prosser
Pros:

I have stayed at Best Western before, so I was not surprised everything was clean and in working order. This hotel is in a small town and I was thrilled at the amenities. The indoor pool on a chilly Washington day and hot breakfast, featuring a made to order omelette were greatly appreciated. The staff was gracious and helpful, they made the extra effort to ensure my stay was comfortable and I had everything I needed.

2026-04-04 via Tripadvisor
M
marshasI968ZD Family
10
Don't hesitate to stay here! Especially great if you are traveling with dogs!
Pros:

This is a great hotel! We were just traveling through on our way from Boise to Bellingham. The location was very convenient - there were lots of places to eat within easy walking distance. The premises were very clean - inside and out! Good free breakfast - many choices and they even have someone making omelets to order!
The check-in staff was very friendly!

2026-03-10 via Tripadvisor
L
Liz couple us
10
Nice hotel for visiting Prosser wineries and Chukar Cherries (don’t skip the flagship store!).
Pros:

Great omelette breakfast.

2026-02-28 via Nuitee
C
Cecile family_with_children us
6
2026-01-25 via Nuitee