Best Western Plus The Inn at Horse Heaven

Hotels
Best Western Plus
9 (327 reviews)
259 Merlot Dr , Prosser , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Amenities
Cons:
Room Quality
Value for Money

Categories

Cleanliness
9.25
Multiple reviews highlighted cleanliness as a strong point.
Service
9.25
Breakfast attendant was noted as going above and beyond.
Location
9.25
Close to wineries and restaurants, making it convenient.
Room Quality
8.25
Some comments on outdated features and noise from AC.
Amenities
9.25
The breakfast options and pet-friendly policy were praised.
Value for Money
8.25
Mixed feedback on pricing; some felt it was too high.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests expressed a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool and well-equipped fitness center during your stay at Best Western Plus The Inn at Horse Heaven.

Convenience at Your Fingertips
Our 24-hour front desk ensures that all your needs are met promptly, making your stay stress-free and enjoyable.

Easy Access to Transportation
Located just 52 km from Tri-Cities Airport, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience at its finest? Book your stay at Best Western Plus The Inn at Horse Heaven today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 327 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
9
942denised Solo travel Seattle, Washington
10
Comfortable Gem in Prosser
Pros:

I have stayed at Best Western before, so I was not surprised everything was clean and in working order. This hotel is in a small town and I was thrilled at the amenities. The indoor pool on a chilly Washington day and hot breakfast, featuring a made to order omelette were greatly appreciated. The staff was gracious and helpful, they made the extra effort to ensure my stay was comfortable and I had everything I needed.

2026-04-04 via Tripadvisor
M
marshasI968ZD Family
10
Don't hesitate to stay here! Especially great if you are traveling with dogs!
Pros:

This is a great hotel! We were just traveling through on our way from Boise to Bellingham. The location was very convenient - there were lots of places to eat within easy walking distance. The premises were very clean - inside and out! Good free breakfast - many choices and they even have someone making omelets to order!
The check-in staff was very friendly!

2026-03-10 via Tripadvisor
L
Liz couple us
10
Nice hotel for visiting Prosser wineries and Chukar Cherries (don’t skip the flagship store!).
Pros:

Great omelette breakfast.

2026-02-28 via Nuitee
C
Cecile family_with_children us
6
2026-01-25 via Nuitee
G
Gail couple us
8
2026-01-20 via Nuitee
C
Carol family_with_children us
9
Beds were comfortable and the room was clean.
Pros:

Food was good and the location was fine.

Cons:

Oh, just the cold air blowing down made my warm breakfast cold before I could eat it.
The air conditioner in the room was very loud and made it kind of hard to sleep.

2026-01-19 via Nuitee
A
antonio solo_traveller us
10
Im coming back to relax and escape! : )
Pros:

That I had my privacy, space and it was super peaceful and pleasant!

2026-01-19 via Nuitee
M
Mary couple us
7
2026-01-19 via Nuitee
A
Ashley family_with_children us
5
Great stay when the hot tub is in working order.
Pros:

Staff was very friendly. It was clean and inviting, our room was spacious. Options for regular coffee or the cappuccino machine in the lobby was a big plus for us! Pool was clean and very warm but the hot tub was cold!! I know front desk was working on it but we chose the hotel to stay at for the pool and hot tub and were not informed the hot tub was not in working order.

Cons:

Cold hot tub.

2026-01-18 via Nuitee
D
Daniel solo_traveller us
10
2026-01-16 via Nuitee
D
Dianne solo_traveller us
7
Wanted to use my Best Western Rewards number for our stay.
Cons:

Booking.com did not enter my Best Western Rewards number and the Best Western staff could not do it after the reservation had been made.

2026-01-10 via Nuitee
M
mcdonald couple us
10
Pros:

It was great

2026-01-03 via Nuitee
W
William Jerry couple us
10
Great value
Pros:

Spacious room, quiet, excellent breakfast

2025-11-19 via Nuitee
S
Scott couple us
8
2025-10-22 via Nuitee
P
Pamela
8
Pros:

Glad breakfast was included with the charge for the room.

2025-10-12 via Nuitee
E
Erin
10
Pros:

Everything was fine. Property could use some updating.

2025-10-10 via Nuitee
B
Bradly couple us
9
2025-10-10 via Nuitee
L
Laura
10
Pros:

The total motel was extremely clean and comfortable.

2025-10-07 via Nuitee
M
Martin solo_traveller us
10
Very Nice
Pros:

Breakfast was good, minus the biscuits and gravy selection. It was more like biscuits and soup.

2025-10-06 via Nuitee
C
Carol family_with_children us
9
Pros:

Spacious king-size room on the first floor. Great breakfast options, including an omelet bar.

Cons:

The room needed more accessible outlets for charging devices. The built-in chargers on the bedside lamps were outdated with USB-A plug -ins.

2025-10-04 via Nuitee