Best Western Shelbyville Lodge

Hotels
Best Western
8.2 (467 reviews)
115 Isaac Shelby Drive , Shelbyville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Maintenance concerns

Categories

Cleanliness
7.66
Several guests mentioned issues with cleanliness in bathrooms, crumbs and dirt noted.
Service
9.13
Friendly and helpful staff mentioned in multiple reviews.
Location
8.67
Convenient location near freeway and other amenities.
Room Quality
7.62
Some rooms had maintenance issues like mildew and dated features.
Amenities
8.15
Good amenities such as pool and complimentary breakfast.
Value for Money
8.11
Overall value considered fair for the amenities offered.
Food and Beverage
7.66
Complimentary breakfast received mixed reviews; some concerns noted.
Overall Experience
8.63
Despite some issues, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:21

Property Description

Luxurious Accommodations

This Shelbyville hotel offers a luxurious stay with plush bedding, modern decor, and amenities like microwaves and refrigerators in every room. Some rooms even come with a sofa bed for extra comfort.

Relaxation and Recreation

Guests can unwind by taking a swim in the seasonal outdoor pool, breaking a sweat in the fitness center, or exploring the nearby American Saddlebred Horse Farm Tours and Wakefield-Scearce Gallery.

Convenient Amenities

Whether you're here for business or leisure, take advantage of the on-site business center and enjoy a delicious breakfast each morning with hot coffee, pastries, and fresh fruit.

Book your stay at Best Western Shelbyville now for a perfect blend of comfort and convenience.

Important information:

Dogs are allowed for a USD 20 plus tax fee that is per pet, per night. Only dogs are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 467 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
K
Karen couple us
7
Cons:

Needing repairs!

2026-08-12 via Nuitee
S
Schoff solo_traveller us
3
Pros:

Not much

Cons:

No elevator. 2nd floor hallway was HOT. Climate control in our room was really ineffective. Prices for things like alarm clock and coffee maker are extortionary. Staff are all indian which made language somewhat an issue.

2026-08-12 via Nuitee
A
aadmn2026 Family Newport News, Virginia
10
AWESOME
Pros:

The room was clean. Front desk friendly and helpful. Enjoyed my night stay there.

2026-08-06 via Tripadvisor
H
Harris solo_traveller us
10
Pros:

Staff was friendly and the hotel was very clean. Overall it was an excellent stay.

Cons:

Nothing

2026-08-04 via Nuitee
K
Karen extended_group us
9
Pros:

Convenient. Breakfast was good.

Cons:

There was a bug in the ice bucket after getting ice out of the machine. Our key cards got turned off too early and we couldn’t get back in our room until we went down and had them reset.

2026-08-03 via Nuitee
C
Castillo solo_traveller us
10
2026-08-02 via Nuitee
R
Rodriguez solo_traveller us
5
Pros:

Pool

Cons:

Deposit

2026-07-20 via Nuitee
M
Michael solo_traveller us
10
2026-07-20 via Nuitee
A
Amanda solo_traveller us
10
2026-07-20 via Nuitee
D
David couple us
7
2026-07-14 via Nuitee
I
I3919RSjoep Family
4
Disabled veteran, I’m very disappointed in this hotel!!!
Pros:

I’m a disabled veteran so as normal I was hurting when we stopped for the night. Ask if the had discount for veterans, and we had a small dog. She said had to check on room first and get my license and card first so I gave her my information. Took her a long time for her to figure out the computer. They didn’t have a king room so we excepted, a double queen. She said that room was 121 and continued to program our key only gave me one, not a big deal, right then. I asked her about the veterans discount. Or if the didn’t how about, AAA, ARP , or senior citizen. She said she would have to start over again. I said no, never mind, again I was hurting and it was so far, nearing 20 min. My adult son checked in, by now there was 3 other groups needing to check in. My son told me to go ahead and go to my room and get my feet up, he would catchup in a bit. We got a bag out for the night, and tried to get in door (F) , our key didn’t work in the outside door, after trying 3 or more time and my wife tried 3, my son came from the inside, (he went through the building) .
Our key worked in our room as soon as I opened the the door, was hit with a bad odor ( a mixture of mildew, wet dog and urine smell,) we left the door propped open, we had brought a fan and tried to air it out , then we got a call on the room phone saying we needed to come back to the office. Me and my son. My son at that time had gone to get something for supper. After he got back we went back up to the office and they had a paper that we need to read and sign a paper, very inconvenient for me and asked about they key not working on the out side door. Reprogrammed the key and asked for one for my wife, then they gave us 3 keys, got back to the room checked the keys ( all worked) the Oder had lessened , so closed the door. We started to settle in and I noticed a opened hand size stain on the sheet on one of the beds, I called the office and they asked me if it was just on one sheet, I said ((( I don’t know))) I wasn’t touching it . Then said they would take care of it, I told her thanks. After about 45 min. The called back ( by now it’s close to 9:45 pm ) , they said I could come to the office and get different bedding bring the old ones and make the bed, I told her that again I was a disabled veteran and I wouldn’t be doing that . Well they could send someone to bring the bedding, then I could make the bed.(( Unbelievable )).
They never showed up.

I’m very disappointed in this hotel!!!

But also for me, for not checking out the reviews, and just leave and find a better place to spend the night!

2026-07-11 via Tripadvisor
S
Sheri solo_traveller us
7
It was disappointing!
Pros:

Convenient location

Cons:

Our Tv channels were messed up. They said it was due to someone hooking up a gaming console. They told us we could have a different room then told us they had no other rooms and they couldn’t replace the TV because they had no other TV’s. Very disappointed in the service.

2026-07-11 via Nuitee
L
Lynette couple us
9
2026-07-07 via Nuitee
H
Hazel M family_with_children us
8
Pros:

comfort of the king suite

Cons:

carpets feel dirty

2026-07-06 via Nuitee
G
George solo_traveller us
2
Pros:

The gentleman who helped out.

Cons:

The lady was rude, rooms were dirty, bed covers stained, shower head was very dirty, king bed was very uncomfortable (you can feel the springs in the bed), there were couple of bugs in the bathroom.

2026-07-02 via Nuitee
O
Oleksii couple us
9
2026-07-02 via Nuitee
C
Catherine solo_traveller us
8
Pros:

Staff was very nice. Clean room and bedding. Baseboards could have been cleaned but overall very acceptable. Great breakfast.

2026-07-01 via Nuitee
S
Suzy family_with_children us
5
2026-06-28 via Nuitee
L
lhaas10883 Family Brook Park, Ohio
10
Worth the time to stay here
Pros:

Great place to stay. Clean rooms, friendly staff, nice breakfast, good pool.

2026-06-27 via Tripadvisor
R
Richard couple us
10
A comfortable and quiet night.
Pros:

Room was comfortable and quite. We might stay there again if travel takes us there.

Cons:

Nothing stands out.

2026-06-19 via Nuitee