Best Western Shelbyville Lodge

Hotels
•
Best Western
7.7 (339 reviews)
115 Isaac Shelby Drive , Shelbyville , US
+1 502-633-4400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Often clean rooms
Convenient location (close to freeway), quiet
Good breakfast
Comfortable beds
Good rates/value
Pool available
Cons:
Roaches/bugs reported in multiple rooms
Musty/mildew odor and mold in some rooms
Bathroom issues: broken toilet seat, leaks and continuous flushing
Breakfast hours too short (early cutoff)
Some rooms outdated and in need of repairs
No elevator and occasional parking/noise disturbances
Ice machine contamination and key-card access issues

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness while multiple reviews reported roaches, musty/mildewy odors, mold on curtains and carpet issues, and specific room repairs needed.
Service
8.6
Generally positive: many reviewers described the front desk as friendly, cheerful and helpful, though a few noted unhelpful staff or language/communication issues.
Location
8
Convenient and quiet for travelers (close to freeway) but some noise/parking issues were reported (vehicle starting at night).
Room Quality
6.8
Mixed: some rooms described as comfortable and updated, while others were outdated, had broken fixtures (toilet seat), leaks, persistent flushing noises, thin curtains and pest problems.
Amenities
7
Basic amenities present (breakfast, pool) and generally satisfactory, but issues noted with breakfast hours, ice machine contamination, no elevator and deposit/fee complaints.
Value for Money
7.8
Often viewed as a good rate with positive comments on cost; some guests felt extras (alarm clock, coffee maker) were overpriced and repairs detracted from value.
Food and Beverage
8.2
Breakfast frequently described as good or very good, though limited hours (early cutoff) reduced accessibility for some guests.
Overall Experience
8.7
Overall stays tended to be positive thanks to friendly staff, decent breakfast and comfortable beds for many guests, but serious cleanliness/pest and room maintenance incidents affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Accommodations

This Shelbyville hotel offers a luxurious stay with plush bedding, modern decor, and amenities like microwaves and refrigerators in every room. Some rooms even come with a sofa bed for extra comfort.

Relaxation and Recreation

Guests can unwind by taking a swim in the seasonal outdoor pool, breaking a sweat in the fitness center, or exploring the nearby American Saddlebred Horse Farm Tours and Wakefield-Scearce Gallery.

Convenient Amenities

Whether you're here for business or leisure, take advantage of the on-site business center and enjoy a delicious breakfast each morning with hot coffee, pastries, and fresh fruit.

Book your stay at Best Western Shelbyville now for a perfect blend of comfort and convenience.

Important information:

Dogs are allowed for a USD 20 plus tax fee that is per pet, per night. Only dogs are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 339 reviews
Cleanliness: 6.5
Service: 8.6
Location: 8
Room Quality: 6.8
Amenities: 7
Value for Money: 7.8
Food and Beverage: 8.2
Overall Experience: 8.7
V
Venessa • couple • us
8
Overall positive!! We will be back.
Pros:

Breakfast was good. Nice variety of pastries. Staff was friendly. Very cool retro vibe to hotel.

Cons:

No elevator. There was a major college game going on with Kentucky state while we were in town. Very loud guests on our floor. Could hear everything in the rooms surrounding, not their fault everyone was happy and partying because KY had won. Pillows were hard small and not comfortable. Usually we stay at Best Western when we travel.
Because of the comfort of the beds and pillow amd great breakfast. Pillows were disappointing.
We will definitely stay there again. The pool looked very nice wish we would have been able to enjoy it in the summer.

2026-11-07 • via Nuitee
B
Billie • family_with_children • us
4
Not good
Cons:

We ask for ground floor and got second floor would not change us to the ground floor that we ask for in the first place charged me for the door keys we had to go upstairs and it was hard for my wife to get up and down them so we did not go out much we got charged twice for the deposit once for did not remembered for the keys yet

2026-11-03 • via Nuitee
D
Dona • extended_group • us
10
We will definitely stay here again1
Pros:

The property was clean, the staff were all nice and very helpful

2026-10-31 • via Nuitee
S
Smith • couple • us
5
Pros:

Convince after driving.

Cons:

It was outdated. Our room definitely smelled meldewy and the person next door was smoking.

2026-10-29 • via Nuitee
S
Stacy • solo_traveller • us
1
2026-10-28 • via Nuitee
A
Amber • family_with_children • us
5
Pros:

Some of the staff were amazing, others not so much

Cons:

Some of the staff. That they really weren't willing to help or work with you

2026-10-28 • via Nuitee
T
Tami • extended_group • us
10
Awesome
Pros:

The cost, cleanliness and good staff members

Cons:

Na

2026-10-26 • via Nuitee
K
Kim • couple • us
6
A okay place to stay if you are desperate.
Pros:

Close to the freeway we were traveling on.

Cons:

Breakfast was only from 6am-8am. We arrived at 11pm after a long day of traveling and had to be at breakfast at 7:45 to be able to eat. They should just not have a breakfast if they are only going to keep the breakfast on for 2 hours. It was way too early.
Toilet seat in the bathroom was broken. I could have removed it just by picking it up.

2026-10-25 • via Nuitee
P
Paula • couple • us
10
The lady that checked us in was amazing and so friendly!
Pros:

It was clean, updated and very comfortable.

2026-10-23 • via Nuitee
K
Kristin • couple • us
7
Pros:

The receptionist was very cheerful, kind, and helpful. Our breakfast was very good.

Cons:

Our room had a musty damp smell, we were told at checkout that they had cleaned the carpets, we had to keep the window open a little due to the odor. The room darkening curtains did not keep the bright light out during the night. There was a vehicle parked right outside our room that started the engine during the night at least 4 or 5 times.

2026-10-21 • via Nuitee
K
Kimberly • solo_traveller • us
1
Will never stay again
Pros:

Location

Cons:

Room was infested with roaches

2026-10-13 • via Nuitee
C
Connor • solo_traveller • us
4
Cons:

I seen roaches and bugs in the room. Very uncomfortable with the room after seeing that.

2026-10-12 • via Nuitee
C
Cassandra • family_with_children • us
8
Pros:

Very comfortable and great rate

Cons:

Our toilet leaked water and continued a flushing sound the entire night

2026-10-12 • via Nuitee
M
Michael • solo_traveller • us
9
Doghouse
Pros:

Clean

Cons:

Its not alot of restaurant choices

2026-10-11 • via Nuitee
M
Michael • couple • us
10
Everything was good
Pros:

Breakfast was really good!

2026-10-11 • via Nuitee
D
Danny • solo_traveller • us
10
2026-10-08 • via Nuitee
M
Melinda • solo_traveller • us
6
Pros:

Location, quiet

Cons:

Mold on curtain over air conditioner unit, time of breakfast for early business, especially RN travelers, in the area that are unable to take advantage of free breakfast along with no extra available moderate to heavy blankets available in room

2026-10-07 • via Nuitee
T
Terry • family_with_children • us
8
Everything went well, quiet, staff very friendly.
Pros:

Nice beds,pillows are ok

Cons:

Room didn't have a alarm clock.

2026-09-04 • via Nuitee
S
Schoff • solo_traveller • us
3
Pros:

Not much

Cons:

No elevator. 2nd floor hallway was HOT. Climate control in our room was really ineffective. Prices for things like alarm clock and coffee maker are extortionary. Staff are all indian which made language somewhat an issue.

2026-08-12 • via Nuitee
K
Karen • couple • us
7
Cons:

Needing repairs!

2026-08-12 • via Nuitee