Best Western Buffalo Ridge Inn

Hotels
•
Best Western
8.2 (246 reviews)
310 W Mount Rushmore Rd, Custer, South Dakota, 57730 , Custer , US
1-605-673-2275

listing image 1
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Pets allowed

Facilities

Free breakfast
Firepit
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Inconsistent room cleanliness
Outdated room features

Categories

Cleanliness
7.34
Mixed reviews regarding cleanliness, with some guests reporting unclean rooms.
Service
8.81
Overall, guests praised the friendliness and efficiency of the staff.
Location
8.35
Good location with easy access to attractions, though not close to downtown.
Room Quality
7.8
Rooms vary in quality; some are outdated while others are clean and comfortable.
Amenities
7.83
Decent amenities, although there are some areas needing improvement.
Value for Money
8.29
The hotel provides good value for the price, with comfortable beds and quiet rooms.
Food and Beverage
8.84
Breakfast received high marks for variety and quality.
Overall Experience
8.31
Generally positive experience despite some areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:50

Property Description

Indulge in Relaxation
Take advantage of the indoor pool, terrace, and garden for a serene escape. Enjoy complimentary wireless internet, a TV in the common area, and a picnic area for added convenience.

Unwind with Luxurious Amenities
Start your day with a free full breakfast and explore additional perks like wired internet access, a 24-hour business center, and a round-the-clock front desk. Parking is on the house for a stress-free stay.

Comfort and Convenience
Stay in one of the 88 uniquely decorated guestrooms equipped with modern amenities. With a range of entertainment options, private bathrooms with complimentary toiletries, and ample space to make yourself at home.

Plan your stay at Best Western Buffalo Ridge Inn for an unforgettable experience in Custer, surrounded by natural beauty and local attractions.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 246 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.31
S
Susan
8
Pros:

Clean and comfortable, conveniently located and a good breakfast.

2025-10-01 • via Nuitee
R
Ronald • partner
10
Pros:

Clean, quiet, safe, and plenty of parking. Fireplace was an added plus.

2025-09-30 • via Nuitee
K
Kenneth • partner
10
Pros:

No review

2025-09-29 • via Nuitee
J
Jeffery
10
Pros:

This hotel is a good option if you are staying in the Custer area. It is close to several good restaurants.

2025-09-29 • via Nuitee
J
Jaci • partner
8
Pros:

Easy access to highway to both Custer State Park and Crazy Horse Monument. It’s not walkable to downtown Custer, but it was quiet and clean.

2025-09-28 • via Nuitee
J
Joseph • partner
6
Pros:

Overall ok. Room in serious need of maintenance.

2025-09-28 • via Nuitee
C
Carol • partner
10
Pros:

In town, parking right in front of my room, and breakfast every morning!

2025-09-28 • via Nuitee
L
Loueva
8
Pros:

Was nice

2025-09-25 • via Nuitee
R
Ruth • partner
8
Pros:

Rooms are out dated. Dirty carpet. Heater/AC was also out dated. Time for an update!
Quiet place.
Breakfast was hot and had a lot of choices. We would stay again.

2025-09-24 • via Nuitee
R
Roger
10
Great little hotel
Pros:

Great little hotel we've stayed here a couple of times now never disappointed good location rooms are always clean and tidy breakfast is pretty decent and the staff is very friendly

2025-09-23 • via Nuitee
G
Garry • partner
8
Pros:

Our room on second level was not clean. The penny on the floor indicated floors were not cleaned.

2025-09-21 • via Nuitee
D
Deetta • friends
10
Pros:

It was very clean updated and the staff was friendly

2025-09-21 • via Nuitee
B
Barbara
8
2 night stay
Pros:

The room and facility were great, clean. Laundry was available. The room was on the second floor and the stairs were a bit difficult. I would stay again. The staff were all friendly and helpful

2025-09-21 • via Nuitee
L
Lyn • partner
10
Pros:

Nice room, convenient location

2025-09-19 • via Nuitee
M
Michelle • partner
10
Pros:

Excellent location. Great staff. Beautiful hotel.

2025-09-19 • via Nuitee
J
Jane • partner
10
Pros:

The staff was very friendly. The hot breakfast was excellent with plenty of options. We left something of value in the room and the manager. (Sean Gilmore) promptly retrieved it and saw to it that it was returned. Excellent customer service!

2025-09-17 • via Nuitee
P
Perry
8
Pros:

It was mostly fine.

2025-09-15 • via Nuitee
W
Wayne
10
Worth the money
Pros:

Comfortable beds, good internet, quiet, close to many fun things to do.

2025-09-15 • via Nuitee
N
Nancy • partner
10
Pros:

Clean. Comfortable bed. Good breakfast. nice staff at front desk.

2025-09-14 • via Nuitee
M
Marlyce
8
Steps for second floor rooms
Pros:

The rooms were clean. The staff friendly. The parking lot had several larger spaces for big trucks. The breakfast was hot and was replenished quickly. It would be helpful to have a list of available channels, some displayed on the screen guide were not available. The one down side is there is no elevator for the site site - it’s not in the description so the top floor room was a challenge if one has multiple suitcases and other items to carry to the room.

2025-09-14 • via Nuitee