Hotel Palia Puerto del Sol 3 Sup

Hotels
7.2 (60 reviews)
Urbanizacion Porto Cari, s/n , Cala d´Or , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Friendly housekeeping staff
Nice pool area
Cons:
Cleanliness issues
Poor food quality
High prices for the experience
Staff friendliness can improve

Categories

Cleanliness
5.78
Hotel wasn’t cleaned very well. Dirty floors, moldy bathrooms noted.
Service
8.25
Staff were friendly, especially housekeepers. Reception staff lack friendliness.
Location
8.79
Great location right on the marina, but a bit far from the center.
Room Quality
7.24
Spacious rooms but worn down, humidity issues mentioned.
Amenities
8.27
Pool area was nice, but some amenities like food quality were lacking.
Value for Money
6.23
Very expensive stay for the standard of the hotel.
Food and Beverage
5.78
Food was often cold, not sufficient quality, and repetitive.
Overall Experience
7.25
Overall stay was decent with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:30

Property Description

Beach-Style Decor and All-Inclusive Dining
The Palia Puerto Del Sol apartments offer a charming beach-style decor with tiled floors, creating a cozy and relaxing atmosphere for guests. Enjoy the convenience of all-inclusive dining options, providing a variety of meals to suit every taste.

Family-Friendly Amenities
With a children's playground and a games room, the Puerto del Sol Complex is perfect for families looking for entertainment options on-site. Parents can relax knowing their children are having a great time in a safe environment.

Convenient Location and Nearby Attractions
Located just a short walk from Cala d’Or Marina, guests can easily explore the beautiful south-east coast of Mallorca. Additionally, with Cala Mondragó Nature Reserve a quick drive away, nature enthusiasts will appreciate the proximity to outdoor adventures. Book now to experience the best of Mallorca at Palia Puerto Del Sol.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

7.2
Based on 60 reviews
Cleanliness: 5.78
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 6.23
Food and Beverage: 5.78
Overall Experience: 7.25
J
Juan couple es
1
2026-01-19 via Nuitee
S
Sebastien couple fr
9
2025-10-26 via Nuitee
P
patrick NARFIT family_with_children fr
5
a part la chambre confortable, l'ensemble de l'hôtel est décevant
Pros:

chambre spacieuse personnel avenant propreté des lieux et de la chambre situation agréable
Boissons au bar correctes. petit déjeuner correct

Cons:

la restauration trop simple et répétitive. plats pas assez cuits. Faux jus de fruit
piscine trop petite et froide. Obligé de payer des suppléments au bar.
Animation médiocre.

2025-10-22 via Nuitee
E
EMANUEL family_with_children ro
8
Pros:

Panorama deosebita de la nivelul barului.

Cons:

Restaurantul arăta că o cantină ,mâncarea era rece in cele mai multe cazuri.
Băutură la allinclusive de proasta calitate

2025-10-19 via Nuitee
S
Sebastien family_with_children fr
9
Pros:

Bon emplacement

Cons:

Douche ne fonctionne pas correctement

2025-09-29 via Nuitee
A
Amanda family_with_children gb
6
Very expensive stay for what the hotel standard was.
Pros:

The location as it was on the marina: but was about a 15min walk to the centre.

Cons:

Hotel wasn’t cleaned very well. Dirty floors, apartments need renovating as looking a bit worn, bathrooms rusty, shower pressure wasn’t very good, salty water, air con isn’t great. Restaurant isn’t the best, standard buffet, we ate out. Snack bar was ok if spending the day at the pool. French/German had different colour wristbands and entertainment/night entertainment was targeted for them rather than everybody else.

2025-09-07 via Nuitee
A
Aitana extended_group es
7
2025-09-03 via Nuitee
N
nathalie family_with_children fr
10
2025-09-02 via Nuitee
K
Kreuzer family_with_children at
6
So war es nicht schlecht, könnte aber mehr abweschlung sein
Pros:

Hat im Großen und Ganzen gepasst, 🙂

Cons:

Zimmer war nicht sauber geputzt, Essen gibs jeden Tag das gleiche keine Abwechslung, Essen leider kalt, Nix für Kinder ! Die Wurst am Frühstücks Buffet könnte besser sein, alles so dick geschnitten ,

2025-08-27 via Nuitee
A
Alexandra family_with_children no
3
Terrible hotel with good location and spacious rooms.
Pros:

If you want mouldy bathrooms and really tasteless food (ok breakfast but terrible lunch and dinner, didn’t get sick though), this is the place for you. The port is beautiful and quiet, so the location is good. Also okey swimming pools. Spacious rooms with no charm. We traveled with to kids (9 months and 2,5 years) and felt safe but would never book this hotel again.

Cons:

Not clean, very high humidity, staff not friendly at reception (housekeepers and chefs were friendly). Very worn down interior despite being newly renovated. Please clean all walls, tiles, toilets and sink properly and upgrade your food!

2025-08-20 via Nuitee
J
jean philippe family_with_children fr
9
super! A refaire
Pros:

L'espace piscine est très propre et très agréable, snacking à disposition presque toute la journée. Très sympa avec des enfants. L'hotel est joli et bien situé. Malgré le mois d'aout, nous n'avons pas eu l'impression d'être bondé de monde. L'équipe d'animation était très sympa, des activités presque toute la journée avec le sourire et la bonne humeur. Petit bémol pour le restaurant ou la nourriture est pas terrible compensée par la grande terrasse vue sur le port. Je recommande vraiment cet hotel. Les chambres sont spacieuses et propres. Merci à notre gentille femme de ménage. Chaque jour notre chambre était nickel!

Cons:

la nourriture n'était pas géniale. les plats vides ne sont pas souvent rechargés, surtout pour les salades, dommage.

2025-08-13 via Nuitee
S
Silvia family_with_children es
4
2025-08-03 via Nuitee
A
andraya couple ie
6
altogether was a lovely stay.
Pros:

the staff were lovely, always very helpful. room was big and modern. location was great, right on the marina and 20 minute walking distance to the main centre. all-inclusive was great too, included drinks at the bar. always got a sunbed at the pools. rooms were cleaned everyday with fresh and clean towels.

Cons:

cigarette burn on the blanket on the bed. air con was very poor and often didn’t cool down the entire room. no lock on the balcony sliding door. shower and sink water was very salty, didn’t make you feel clean afterwards. fridge was very small, not efficient for a weeks stay. you can beer everything that goes on outside, from doors of other rooms closing to other surroundings often early hours of the morning too.

2025-07-20 via Nuitee
D
Daren couple gb
3
Don’t book this hotel it’s aweful
Pros:

The location was excellent

Cons:

No Aircon had to ask for a fan , felt unclean , very French so being English excluded from the activities and the food and drinks where sub par the staff felt stranded and unfriendly

2025-07-13 via Nuitee
L
Lottie family with young children gb
8
Great value for the money great entertainment
Pros:

Nice view modern but still traditional style

Cons:

A bit cheap renovation maybe

2025-06-30 via Nuitee
P
Phil young couple gb
10
Fantastic holiday would have been perfect if the air conditioning in the room worked properly
Pros:

The location is amazing and the views from the chill out bar are fantastic

Cons:

The air conditioning in the room didn’t work properly in our room (number 37) and the food in the restaurant could have been hotter but the snack bar was constantly hot

2025-06-22 via Nuitee
G
Gomes young couple lu
6
The room was beautiful and spacious. The service was disappointing.
Pros:

The room was beautiful and spacious. We had a direct view of the Cala d'Or Marina, which was spectacular. Realy AMAZING with balcony.

Cons:

Animation (Entertainment): There were certain activities that were not carried out as planned. They asked us if we were going to participate, and then nothing ever happened. We were left waiting without anyone informing us of anything until I myself asked if there was still going to be something.

Cleaning: The place was relatively clean; however, the apartment was never vacuumed. Being by the sea, of course sand gets brought inside, and even on the last day, the floor was dirty. After six days, it was never cleaned the way we expected. At the very least, they should provide a vacuum cleaner in the apartments so that guests can clean it themselves. (Even if you don't expect that on holidays)

Food Service: Breakfast, lunch, and dinner were the same all week... The waiters would remove plates the moment customers stood up to get a drink, they would immediately clear the plate without asking. Also, if you arrived half an hour before the restaurant closed and sat down, the waiters would still remove your plate as soon as you have the last bit in your mouth. There was even a time I had to ask them to leave my plate because I still had food and hadn’t finished yet.

2025-06-18 via Nuitee
C
Caroline family with young children ie
10
Exceptional
Pros:

Location on Marina

2025-06-17 via Nuitee
J
Jamie young couple gb
8
Had an amazing time staff are very good always somthing going on good value for the money
Pros:

Love the pool area and the animation team were so good rooms are very nice

Cons:

How everything was a bit far apart and the food at tea needed to be mixed up as some nights were the same

2025-06-17 via Nuitee
D
David young couple gb
5
Having been to this hotel four times previously I would not return.
Pros:

Location

Cons:

Due to property closing for winter on 13/10/2024 the restaurant was very inadequate in its range of meals on offer.

2024-10-13 via Nuitee