Best Western Pendleton Inn

Hotels
Best Western
8.8 (538 reviews)
400 Southeast Nye Avenue , Pendleton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness of the room
Breakfast included
Cons:
Broken front door
Dated facilities
Noisy heater

Categories

Cleanliness
8.41
Several comments on cleanliness but also mention dated facilities causing some discomfort.
Service
9.38
Numerous positive mentions of friendly and helpful staff making a significant difference.
Location
8.92
Good location but some issues with accessibility and entry points.
Room Quality
8.87
General comfort mentioned, but issues with amenities like slow drainage.
Amenities
8.4
General dissatisfaction with breakfast variety and broken hot tub.
Value for Money
9.16
Fair value considering the price and services offered.
Food and Beverage
8.41
Breakfast had good options but items ran out quickly.
Overall Experience
8.88
Generally positive experience aided by staff, offset by some facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:19

Property Description

Welcome to Best Western Pendleton Inn, your perfect retreat in Pendleton!

Luxurious Amenities: Enjoy our hot tub and sun terrace for ultimate relaxation during your stay. Stay connected with free WiFi and take advantage of our business center for all your work needs.

Convenience at Its Best: Benefit from our 24-hour front desk, gym facilities, and free private parking. Need cash? No worries, we have an ATM on-site for your convenience.

Perfect Location: Situated just 8 km from Eastern Oregon Regional Airport, our hotel is easily accessible for all travelers.

Ready to experience comfort and convenience at Best Western Pendleton Inn? Book your stay now!

Important information:

You must contact the property directly to reserve a pet-friendly room. Pet rooms are limited and availability is not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 538 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.16
Food and Beverage: 8.41
Overall Experience: 8.88
K
Ken solo_traveller us
1
Horrible
Pros:

Dirty

Cons:

Room was dirty and told we could clean it if we wanted

2026-05-02 via Nuitee
C
Cindy extended_group us
7
It was comfortable and staff was friendly.
Pros:

Breakfast was delicious. I always look forward to the breakfast. The lady running it was so nice and friendly.
The location of it was good.

Cons:

The trash had not been dumped from the occupants before us. There was a slight odor to the room. This was not normal from all my stays before.

2026-04-23 via Nuitee
L
Lisa solo_traveller us
5
They don’t advertise one way or the other about cleanliness.
Pros:

The staff and location

Cons:

Musty, old smell. Carpet not vacuumed.. overall unclean. Bed covering not clean.

2026-04-22 via Nuitee
L
Linda solo_traveller ca
4
2026-04-22 via Nuitee
C
Colleen solo_traveller us
5
Pros:

Convenient

Cons:

Rate versus place. Paid more thinking I would get better but not the case. 1st room was gross,hair in bath tub, toilet not finished. Moved to another room that also didn't looked "finished". Motel 6 gotta better review

2026-04-14 via Nuitee
H
HILARY solo_traveller us
7
2026-04-13 via Nuitee
A
ALAN couple ca
8
good overnight stop
Pros:

all of the above answered questions, plus easy hwy connection

Cons:

late comers, check in at 11pm, the room above us, no soundproofing between floors
No elevator

2026-04-05 via Nuitee
L
Lori couple us
9
2026-04-04 via Nuitee
V
Velancia family_with_children us
9
Over comfy and good breakfast and easy accessible
Pros:

Beds was comfortable and offered good amount of pillows

Cons:

Bathroom could been cleaned a little better. Shower corners was dirty and some area on sink and floor

2026-04-03 via Nuitee
B
Bruce couple ca
9
Excellent service and very comfortable room!
Pros:

Staff were very accommodating and friendly!

2026-03-30 via Nuitee
T
Terrance couple us
3
Not up to par.
Pros:

Breakfast was fine except several items ran out with no one to replace them.

Cons:

Peeling wallpaper on every wall, no freezer in fridge that didn’t work anyway, heat was terribly loud, a pet fee that was not refundable even though this was supposed to be a pet friendly motel, and no directions to operate the tv which would have been nice as it was a good tv with lots of options but we are Neanderthals as to all the new features.

2026-03-28 via Nuitee
P
Patrick couple ca
9
Quiet and comfortable bed easy access to and from highway
2026-03-25 via Nuitee
A
Arlene couple us
8
Great stop. We were tired so didn’t take advantage of all amenities.
Pros:

Great location clean and comfortable. Decent breakfast

Cons:

Climate control issues.

2026-03-22 via Nuitee
O
Olga family_with_children us
6
2026-03-21 via Nuitee
T
Terry solo_traveller us
2
Will. Never stay there again
Pros:

Nothing

Cons:

No locks at all on outside door. Our had definitely had smokers in it. Smelled awful. Breakfast was cold

2026-03-09 via Nuitee
C
Cody couple us
7
2026-03-05 via Nuitee
R
Ryan couple us
8
2026-03-03 via Nuitee
J
Jamie solo_traveller us
10
2026-02-28 via Nuitee
B
Bliss couple us
9
2026-02-25 via Nuitee
D
Dean solo_traveller us
3
Cons:

The bed was a rock and the pillows were like pancakes

2026-02-23 via Nuitee