Best Western Plus Monahans Inn and Suites

Hotels
•
Best Western Plus
8 (92 reviews)
2101 South Betty Street , Monahans , US
+1 432-943-3360

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spotlessly clean or very clean (per multiple reviews)
Friendly/helpful owner and some staff
Comfortable beds
Efficient check-in
Good room size
Extremely well-priced / good value
Well-managed hotel (per reviewers)
Cons:
At least one report of dirty room and dirty towels
Rude or cold staff reported by some guests
Elevator broken / poor handicap access
Limited linen service and lack of assistance with luggage
Noisy for rooms near interstate (truck noise late night)
Poor internet reported
Breakfast issues: repetitive, cold, out of items, broken machines

Categories

Cleanliness
7.8
Mixed signals: several reviewers call the property spotlessly clean or very clean, but one guest reported dirty towels, a dirty room and left early due to lack of linen service.
Service
8.5
Mixed: multiple guests praise friendly, helpful staff, efficient check-in and well-managed operations; however, at least one guest reported rude, cold or inappropriate behavior from desk staff.
Location
8.2
Mostly convenient/quiet per several reviews, but at least one guest experienced significant highway/semi-truck noise from being near an interstate on-ramp.
Room Quality
8.5
Generally positive: reviewers note comfortable beds, roomy accommodations and clean, comfy rooms, though one guest reported a dirty room and linen issues.
Amenities
6.5
Several practical issues noted: elevator reported broken, limited linen service (M/W/F) and lack of assistance with luggage, poor internet in at least one report, and broken breakfast machines.
Value for Money
9
Perceived as very good value by multiple reviewers (explicit 'extremely well-priced' and 'highly recommend').
Food and Beverage
6.5
Consistent complaints about breakfast: repetitive menu (eggs & sausage), cold food, items running out and broken machines.
Overall Experience
9
Mixed but leaning positive overall: several strong recommendations and praise for management/cleanliness/comfort offset by a few serious service/cleanliness complaints from individual guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Amenities
Located just off Interstate 20, the Best Western Plus Monahans Inn and Suites offers free Wi-Fi and an indoor swimming pool. Each room is equipped with a cable TV, microwave, and refrigerator for your convenience.

Complimentary Services
Start your day right with a complimentary breakfast every morning. Stay active during your stay by utilizing the on-site fitness center.

Convenient Location
Only 2 miles from Roy Hurd Memorial Airport and a short 10 minutes’ drive to Monahans Sandhills State Park, our hotel is the perfect choice for both business and leisure travelers.

Book your stay at the Best Western Plus Monahans Inn and Suites now for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 92 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8.2
Room Quality: 8.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 9
C
Cho • family_with_children • us
3
2026-10-23 • via Nuitee
B
Balencia • couple • us
1
Unacceptable, dirty, poor service, rude employees
Pros:

DISLIKED...
The breakfast was the same every day. Eggs & sausage. Machines broken. Nobody available to request anything.

Cons:

Handicap room required. Placed on 2nd floor. Elevator broken. No assistance with luggage. Requested linen & towels. Argued with attendant to receive clean towels. Room was mark as do not disturb by employees. Linen service M-W'F only. No employees available to provide linen. Reserved 4 days, 3 nights. Discharged myself on 10-10. Dirty toweld. Dirty room. Rude, not willing to assist older male man working the desk. Made inappropriate remarks about requesting linen. Could not remain another day with dirty linen.

2026-10-13 • via Nuitee
M
McCall • solo_traveller • us
10
Pros:

Everything about it!!

Cons:

That was nothing I didn't like!

2026-09-14 • via Nuitee
S
Sherry • couple • us
5
2026-08-19 • via Nuitee
U
Unique • couple • us
10
Pros:

Everything was clean and comfy. The owner was super friendly and helpful!

2026-07-22 • via Nuitee
S
Shymia • solo_traveller • us
10
Very nice
Pros:

It was very clean and very quiet

Cons:

The people who ran it where very rude and cold but other than that it was great

2026-07-15 • via Nuitee
S
scottsR5371BD • Solo travel
2
It has potential
Pros:

The staff is fantastic!! The hotel is clean and not trashed out by the oilfield workers in the area like the rest of the hotels in Monahans. The problem is… it’s noisy!! Sits right on the interstate on ramp and so all you hear are semi trucks exhaust ramping up till 2 or 3 in the morning. Also if you’re in need of internet then good luck with that.

2026-06-02 • via Tripadvisor
L
Luis • couple • us
8
2026-05-21 • via Nuitee
D
Darren • couple • us
6
Pros:

The size of the room was great

Cons:

The breakfast was cold and was out of a lot of things

2026-05-18 • via Nuitee
M
Meander65554014813 • Family
10
Highly recommend
Pros:

Very well-managed hotel. Spotlessly clean. Comfortable bed. Efficient check-in. Extremely well-priced.

2026-05-06 • via Tripadvisor
J
Jose • couple • us
10
Very nice
Pros:

Walls thicker

Cons:

Everything good

2026-04-29 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

The owner was really nice and made sure we were taking care of. The place is really nice and the pool was awesome. We really enjoyed it there.

Cons:

Nothing that I could think of.

2026-04-14 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Staff

Cons:

Breakfast

2026-03-19 • via Nuitee
S
Sabino • solo_traveller • us
10
comfortable and quite
Pros:

Clean quite and great service

Cons:

nothing

2026-03-05 • via Nuitee
L
Lucas • solo_traveller • us
7
2026-02-27 • via Nuitee
L
Lucas • solo_traveller • us
7
My stay was good. Basically just a place to sleep after working all day. Hotel was quiet, room and bed were good.
Pros:

Room was clean and comfortable

Cons:

Elevator is super slow. Don’t like that you have to ring a bell at the front desk to get service. Somebody should always be at the front desk.

2026-02-27 • via Nuitee
M
Marco Martinez • family_with_children • mx
5
Cambien de personal de administracion y contraten personal de limpieza.
Pros:

Nada

Cons:

No habia limpieza de habitacion solo lunes, miercoles y viernes pase todo el fin de semana pidiendo toallas como minimo, no tiene servicio de restaurante para los huéspedes solo el desayuno que esta bien feo, solo un dia baje y la señora nos trato super mal en el hotel solo habíamos 2 familias hospedados y no me dejo la señora subir a mi cuarto los wafles para mis 4 hijas y se dirigió muy grosera despues subí para bajar con ellas y desayunando abajo dieron las 9 y nos apago las luces y cerró la puerta del desayunador para corrernos, despues se molesto por que le fuimos a pedir papel de baño y klenex en definitiva el trato del personal nefasto.

2026-01-10 • via Nuitee
M
Maria • couple • us
8
2025-12-22 • via Nuitee
A
Ashley • family_with_children • us
10
Perfect and affordable for a mid trip stay
Pros:

Comfortable beds , very nice staff everything was great

2025-12-21 • via Nuitee
C
Caudill • family_with_children • us
10
Pros:

Host was very polite and remembered me from last year.

2025-12-12 • via Nuitee