Best Western Inn & Suites

Hotels
Best Western
8.4 (315 reviews)
251 Northeast Goodfellow Street , Ontario , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Convenient location
Cons:
Inconsistent cleanliness
Some rooms had odors
Average breakfast quality

Categories

Cleanliness
7.81
Some reviews mentioned a musty smell and inconsistency in cleanliness.
Service
9.28
Many guests praised the friendly and accommodating staff.
Location
8.82
Multiple reviews highlighted the convenient location near shopping and restaurants.
Room Quality
7.27
Mixed feedback about room comfort; some mentioned hard beds and a freezer issue.
Amenities
8.3
Amenities were generally well-received, but cleanliness issues impacted perception.
Value for Money
8.26
Average value given the accommodations; less impressive than expected for a Best Western.
Food and Beverage
8.81
Breakfast received both compliments and some criticism; generally acceptable.
Overall Experience
8.68
Overall positive experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Indulge in Relaxation
Escape to our Ontario, Oregon hotel featuring a 24-hour indoor pool and hot tub, perfect for unwinding after a long day of travel.

Modern Comforts
Experience spacious rooms equipped with a 32-inch flat-screen cable TV with HBO, microwave, fridge, and coffee maker. Stay connected with free Wi-Fi and catch up on work at the convenient work desk.

Delightful Amenities
Savor complimentary freshly baked cookies every evening and start your day right with a delicious hot breakfast.

Book your stay at Best Western Inn & Suites Ontario, ideally located near Snake River and Ontario State Park for a perfect blend of relaxation and adventure.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 315 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.68
F
Frometa solo_traveller us
3
2026-04-26 via Nuitee
G
George couple us
7
It was ok.
Pros:

Manager was first rate. Made us fell welcome.

Cons:

Older hotel.

2026-04-21 via Nuitee
J
Jennifer couple us
5
2026-04-19 via Nuitee
B
Bob couple us
8
2026-04-17 via Nuitee
J
Jodi solo_traveller us
9
Pros:

Friendly staff.

Cons:

No plug in for the coffee pot.

2026-04-12 via Nuitee
K
Krystal family_with_children us
5
Pros:

Location and breakfast were good

Cons:

Toilet and tub were NOT clean, the controls within the jacuzzi tub were disconnected and non functioning

2026-04-08 via Nuitee
B
Brenda couple ca
2
We would likely not stay at this hotel again.
Pros:

The location was easily accessible for our travel plan and it was close to amenities. The reception staff were very good and helpful. We were able to find a fantastic restaurant "Wingers", which was walkable and was excellent food and service, event though they were over the top busy. Parking was good for a truck and cargo trailer.

Cons:

King bed was uncomfortable; unusual as we always choose a King Room and utilize Best Western's when available. There was limited availability for food delivery in the area. We are sports fans and there were no sports channels available for baseball or for hockey. Breakfast was limited in choices.

2026-04-04 via Nuitee
M
Mary L couple us
9
Great Location. Dog Friendly. Friendly Staff.
Pros:

Very friendly staff. Nice breakfast. Comfortable beds.

Cons:

It would have been nice to be on the first floor because we had two dogs with us. I feel that th we fee for dogs should be one fee,not a fee per dog.

2026-04-03 via Nuitee
Y
Young family_with_children us
10
well stay here again when i come visit
Pros:

good

Cons:

i like everything

2026-03-26 via Nuitee
C
Carla couple us
10
Pros:

The hotel was great the staff are very kind and helpful

2026-03-24 via Nuitee
J
Julie solo_traveller us
10
I enjoyed my stay! Highly recommended. I will still here again.
Pros:

A wonderful stay. The property is cozy and well maintained. The staff were friendly and helpful. I enjoyed the delicious complimentary breakfast.

Cons:

N/A

2026-03-24 via Nuitee
A
Amanda family_with_children us
10
Pros:

Everything the room. The employee. They are awesome

2026-03-17 via Nuitee
C
Cowns family_with_children us
8
Pros:

Good breakfast and hot tub

Cons:

The blankets could have been thicker and warmer

2026-03-12 via Nuitee
A
Amanda family_with_children us
10
2026-03-01 via Nuitee
J
Jill couple us
10
Pros:

The location is great! Its next to all the major businesses where we enjoy shopping. Ths breakfast was very good because they have lots of choices. The hotel was very clean and everything worked the way it should.

Cons:

A mint on my pillow!

2026-02-11 via Nuitee
G
Gina couple us
10
Pros:

It well lighted and cleaned. The front desk lady was nice friendly answer my questions about the area and very knowledgeable.

Cons:

There not many handicaps rooms

2026-01-22 via Nuitee
M
Mike solo_traveller us
8
It was a good stay.
Pros:

Location was close to freeway and amenities.

Cons:

Missing do not disturb card for door.

2026-01-19 via Nuitee
E
Eliazar family_with_children us
8
Pros:

Friendly staff. Quiet. Easy room access. Convenient check in/out.

Cons:

I really wish hotels would install hand held showers. They sure would make showering easier. Stationary shower heads are so inadequate these days.

2026-01-19 via Nuitee
G
GERD couple de
7
2026-01-19 via Nuitee
J
JERRY extended_group us
10
Great place and people, ample parking, walking distance to restaurant's and other services.
2026-01-19 via Nuitee