Best Western Pecos Inn

Hotels
•
Best Western
7.5 (143 reviews)
2209 West Main St reet , Artesia , US
+1 575-748-3324

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Spacious rooms
Convenient location (close to academy)
Several reports of clean rooms
Friendly/front-desk clerk in some stays
Some guests would stay again / recommend
Cons:
Pool and hot tub frequently out of order (often unadvertised)
Poor/limited breakfast (grab-and-go or voucher limits)
Plumbing issues / no hot water reported
Unprofessional or unhelpful staff responses in some cases
Humidity and mildew/maintenance issues in common areas and tubs
Construction noise near rooms / early-morning disturbances
Accessibility issues (no elevator to second floor) and damaged door hardware

Categories

Cleanliness
7.5
Mixed reports: several guests described rooms and bathrooms as clean and comfortable, while others noted mildew in tub corners and signs of poor maintenance. Overall cleanliness leans slightly above average with some isolated issues.
Service
7
Mixed service: a few guests praised friendly clerks and an "EXCELLENT SERVICE" report, but multiple reviews describe pushback, unprofessional staff, and poor handling of complaints (especially about pool/breakfast issues).
Location
10
Consistently positive: several guests highlighted the convenient location (notably relative to the academy for graduations) and found the location to be a primary reason for choosing the hotel.
Room Quality
10
Generally strong: many reviewers called rooms spacious, comfortable, and beds comfy. Some maintenance problems (cracked tub enamel, exposed screws) were reported, but overall room comfort and size were repeatedly praised.
Amenities
4
Significant negatives: the pool and hot tub were repeatedly reported out of order (including an unadvertised/non-functioning pool), and other amenity expectations were unmet.
Value for Money
7
Mixed value: some guests felt the stay was acceptable given location and room quality, but others were disappointed by limited breakfast offerings, voucher limitations, and broken amenities reducing perceived value.
Food and Beverage
4.5
Generally negative: multiple reports of a very limited grab-and-go breakfast, no hot breakfast items (eggs/bacon), and voucher-system meals that did not meet expectations.
Overall Experience
10
Varied experiences: while several stays were described as relaxing and recommendable, a substantial portion reported serious issues (no water/hot water, construction noise, poor amenities). Overall rating reflects a split where many guests still cited strong positives (location, room comfort).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Welcome to Best Western Pecos Inn, your premier choice for accommodation in Artesia.

Luxurious Rooms: Experience comfort and convenience in every room with top-notch amenities including a TV for entertainment and a private bathroom for your privacy.

Convenient Location: Situated in the heart of Artesia, our hotel provides easy access to local attractions, dining, and shopping options for a memorable stay.

Exceptional Service: Our dedicated staff is committed to ensuring your stay is enjoyable and stress-free, offering personalized attention to meet all your needs.

Book your stay at Best Western Pecos Inn now and indulge in a delightful experience in Artesia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Thu, Dec 31, 2026
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-05-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 143 reviews
Cleanliness: 7.5
Service: 7
Location: 10
Room Quality: 10
Amenities: 4
Value for Money: 7
Food and Beverage: 4.5
Overall Experience: 10
A
Altan • family_with_children • tr
9
2026-10-28 • via Nuitee
D
Deana • family_with_children • us
5
Terrible
Pros:

No water for 2 hrs. No hot water at 2 pm second day.

Cons:

Customer service after no hot water and then no water

2026-10-28 • via Nuitee
J
Joseph • family_with_children • us
8
Pros:

Nice pool

Cons:

Hot Tub out of order

2026-10-26 • via Nuitee
J
Jesseca • couple • us
2
Not worth it.
Pros:

The bed was comfy.

Cons:

There was no elevator to get to the second floor. The hallways and lobby were extremely humid. There was a plumbing issue while we were there that hindered showering before a very important event.

2026-10-24 • via Nuitee
S
Sonia • extended_group • us
1
2026-10-19 • via Nuitee
M
Mkeats32 • family_with_children • us
2
Pros:

We traveled from Nevada to attend our sons/brothers LE graduation. It was close to the academy, and we liked that the most. We were excited about the pool, but once we arrived, we found out there was no pool.

Cons:

We did not like that the breakfast was not what we were told over the phone it would be. Then to be woken up at the crack of dawn by pounding and machines working on the pool area, which was located right next to our room, was not okay at all. We complained but got push back from staff.

2026-10-19 • via Nuitee
D
David • solo_traveller • us
10
My stay at the Best Western Pecos Inn in Artesia, NM was very relaxing.
Pros:

The hotel itself did look a little bit outdated as far as the lobby/courtyard area, but the room was really nice & very spacious, the location was very convenient as well. I will definitely stay again when I'm in the area.

2026-10-16 • via Nuitee
M
Morgen • family_with_children • us
8
2026-10-09 • via Nuitee
D
diane • solo_traveller • us
10
2026-09-11 • via Nuitee
E
Eduardo • family_with_children • us
8
2026-09-11 • via Nuitee
A
Alma • couple • us
7
The room clean and comfortable but the breakfast could have been better.
Pros:

The room was clean along with the bathroom. It was quiet at night and was able to sleep well. The clerk was very nice.

Cons:

The hotel didn't have much for breakfast. More continental than a breakfast. We had to go find a place to have breakfast.

2026-09-10 • via Nuitee
S
Salazar • family_with_children • us
1
Never staying there again
Pros:

The pool didn’t work

Cons:

The breakfast was a grab and go like Covid times no eggs no bacon not a lot of obtions for breakfast

2026-09-08 • via Nuitee
D
Diana • solo_traveller • us
10
2026-08-16 • via Nuitee
C
Cinthia • extended_group • us
2
2026-08-06 • via Nuitee
M
Manimala • solo_traveller • us
8
2026-08-04 • via Nuitee
M
maria • family_with_children • us
9
Cons:

La alberca no estaba funcionando y no se avisó antes de reservar.
Cuando agarró un hotel la razón es la alberca y esta vez no fue el caso, no funcionaba.

2026-08-03 • via Nuitee
P
Ponce • family_with_children • us
10
EXCELLENT SERVICE
Pros:

I REALLY LIKE THE PLACE, THIS WAS MY FIRST TIME GOING TO ROCKY POINT, IT WAS A NICE EXPERIENCE, I WILL REOMENDED TO MY FAMILY AND FRIENDS..

Cons:

N/A

2026-08-03 • via Nuitee
C
Christopher • couple • us
9
2026-08-02 • via Nuitee
V
Vigil • solo_traveller • us
1
2026-08-02 • via Nuitee
F
Flor • extended_group • us
9
2026-07-19 • via Nuitee