Best Western PLUS Sparta Trail Lodge

Hotels
Best Western Plus
9 (255 reviews)
4445 Theater Road , Sparta , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast options
Friendly staff
Cons:
Cleanliness issues
Pool experiences causing discomfort

Categories

Cleanliness
7.71
Cleanliness was mentioned negatively with complaints about vacuuming and a dirty couch.
Service
9.68
Most staff were noted as friendly, though some were described as having poor attitudes.
Location
9.72
The hotel location was rated positively for convenience.
Room Quality
8.67
Rooms exceeded expectations in size and comfort.
Amenities
8.7
Amenities were appreciated, but there were issues with the pool.
Value for Money
8.66
Value perception was not explicitly mentioned but implied through overall satisfaction.
Food and Beverage
9.71
Breakfast options were frequently highlighted as very good.
Overall Experience
9.18
Overall experience was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:07

Property Description

Luxurious Amenities
Indulge in our indoor pool and savor delicious meals at our on-site restaurant. Each room is equipped with modern conveniences like a flat-screen TV and an iPod dock, ensuring a comfortable stay.

Convenient Facilities
Stay productive with our fitness center, meeting facilities, and laundry services. Relax in the shared lounge or explore nearby attractions like the University of Wisconsin-La Crosse, just 40 km away.

Unmatched Comfort
Experience convenience with in-room amenities such as a microwave, refrigerator, and coffee machine. Whether you're here for business or leisure, Best Western PLUS Sparta Trail Lodge guarantees a memorable stay.

Book now and make Best Western PLUS Sparta Trail Lodge your home away from home.

Important information:

Pet friendly rooms are based upon availability. Up to 2 dogs with an 80 lb (36 kg) weight limit are allowed. Pet rate is USD 40 per day. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 24, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Mon, Aug 24, 2026 until Thu, Dec 31, 2026
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 255 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.71
Overall Experience: 9.18
D
Dean solo_traveller us
8
2026-09-04 via Nuitee
B
Brian couple us
4
2026-09-01 via Nuitee
D
Dave solo_traveller us
8
it was fine
Pros:

room was clean

Cons:

pool wasn't working,

2026-08-24 via Nuitee
B
Bradley family_with_children us
1
Terrible experience I wouldn’t recommend
Pros:

Breakfast was okay

Cons:

Pool was closed and that was the pool was the reason we booked this hotel. $190 for one night and we didn’t even get the pool. Tomah hotel was only $120 and the pool was open. They didn’t give us any money off for this inconvenience.

2026-08-20 via Nuitee
L
Lynn family_with_children us
7
Pros:

The front desk staff was friendly and very helpful at check in.
Location met our travel needs.

Cons:

The morning staff not so friendly.

2026-07-23 via Nuitee
R
Ryan solo_traveller us
8
2026-07-10 via Nuitee
R
roth solo_traveller us
8
Pool
Pros:

Nice and clean

Cons:

Was disappointed that the pool was closed

2026-07-02 via Nuitee
D
Delong solo_traveller us
9
Comfortable
Pros:

Breakfast was good, the hotel is quiet

Cons:

The cost is a little higher than others in the area

2026-07-02 via Nuitee
S
Schermetzler couple us
8
2026-06-23 via Nuitee
G
Glenda couple us
6
Not a great place if you want to ride your bike to trail.
Pros:

The bed was comfortable room was clean. Breakfast was fair nothing special.

Cons:

The front desk lady was rude and unhappy. We were told this hotel was on the bike path but you have to ride a county highway 3-4 miles to get to the bike trail. Pool and sauna were not working.

2026-06-18 via Nuitee
T
Thomas couple us
10
We had a real good two nights!
Pros:

Near bike trail.

Cons:

We had bikes, traveling on the bike trail. Motel nor real close so there was choices of restaurants..

2026-05-26 via Nuitee
M
Miller family_with_children us
1
Poor communication and poor customer service turned what should have been a straightforward stay into a frustrating expe
Pros:

The property itself appeared clean and the location was convenient. The building and room presentation were acceptable upon arrival.

Cons:

Customer service was very disappointing. After making the reservation nearly three months in advance, I was informed at arrival that certain facilities were closed, even though this was never clearly disclosed during booking. Staff attempted to claim the closure information had been listed on the website, but that information was not present when the reservation was made. They also could not provide a clear timeframe for when those facilities became unavailable. Despite the issue being on their end, I was still charged full price after the reservation had to be canceled because the stay no longer matched what was originally booked.

2026-03-30 via Nuitee
A
Amy couple us
1
Didn’t happen, waiting for refund.
Pros:

Still waiting for booking.com to refund cost of room. Was market d as available sauna/steam room and they were out of order. Hotel was not communicative and unwilling to work with me with the situation. We left based on booking.com advising they were going to refund me. Still waiting.

Cons:

Bad communication, room was beat up in appearance when we did look at the room. Furniture, rug were in bad shape-work leather on headboard and chairs. Rig town and strings hanging-trip hazard. Tables were not wiped clean-smeary. Refused to stay in either room presented to us. No other recourse presented by facility.

2026-03-23 via Nuitee
A
Agnes family_with_children us
4
notify people ahead of time that some facilities are down
Pros:

it was convenient

Cons:

wasnt aware the pool was down until check in doors broken with holes in them and headboards ripped up

2026-03-01 via Nuitee
C
Cheryl family_with_children us
8
Pros:

They had a nice breakfast, beds were very comfortable, and the room was clean.

2026-02-23 via Nuitee
G
Gary couple us
3
It sure took the fun out of visiting our family. Should have stayed at super 8
Pros:

I liked the location in regard to our son's house for visits. That was about it. We will not stay there again.

Cons:

Pool aera was closed. looks like this happens every year around this time. Asked the staff for a discount. she got crabby
Told me I paid ahead for the room and there was nothing that could be done. Water in the tub and shower was luke warm at best. Breakfast was sub-par. Bed was hard. I'm not sure we will ever stay at a Best Western ever again.

2026-02-13 via Nuitee
A
Amanda family_with_children us
9
Enjoyable stay with very friendly staff
Pros:

The front desk staff was very friendly. The room was clean. We really enjoyed the specialty coffee/latte/hot cocoa maker in the front lobby. The breakfast was also nice.

2026-02-11 via Nuitee
S
Shawn couple us
5
2026-02-09 via Nuitee
M
Mark family_with_children us
9
2026-01-22 via Nuitee
T
Trudy couple us
10
i would stay here again!
Pros:

the Staff was very helpful. The end room on the 3rd floor was exceptional!!

2026-01-20 via Nuitee