Best Western PLUS Sparta Trail Lodge

Hotels
•
Best Western Plus
7.5 (138 reviews)
4445 Theater Road , Sparta , US
+1 608-269-2664

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly/helpful front desk staff
Convenient location / near bike trail
Several guests reported clean rooms
Breakfast acceptable for some guests
Cons:
Pool closed or under repair (epoxy smell)
Cleanliness issues reported (hairs, dirt, garbage left)
Breakfast/food quality described as mediocre
Onsite bar/grill closed; limited nearby food choices
Some front desk/morning staff reported as rude
Sauna/other amenities not working
Perceived poor value when amenities unavailable

Categories

Cleanliness
6
Mixed comments: several guests reported hairs, dirt, and garbage left in rooms, though others explicitly called rooms 'fresh and clean' or 'room was clean.' Overall mixed-to-slightly-below-average cleanliness.
Service
9.5
Generally praised front desk staff as friendly and helpful at check-in, though a minority noted rude or unfriendly morning staff. Overall service is a strong point (friendly/helpful interactions) and is weighted higher to balance other negative areas.
Location
9
Multiple mentions of a convenient location and proximity to bike trail/meeting travel needs; a few guests noted it isn’t immediately adjacent to trails or restaurants. Overall location is a clear positive for many guests.
Room Quality
9
Consistently reported comfortable beds and generally clean rooms by several guests; room comfort is one of the stronger aspects of the property.
Amenities
5
Major negative around amenities: repeated reports of the pool being closed (and under repair with epoxy smell), sauna not working, and the onsite bar/grill closed for years. Amenities are noticeably lacking or unavailable.
Value for Money
6.5
Several guests felt the cost was a bit high, especially when advertised amenities (pool) were unavailable and no compensation was offered; a few found the price acceptable. Slightly below average value perception.
Food and Beverage
7
Breakfast received mixed feedback—some found it adequate or good, others described it as mediocre/low quality. Nearby food choices are limited and an onsite bar/grill closure reduced F&B options.
Overall Experience
8
Mixed overall experiences: some guests had very good stays (comfortable beds, helpful staff), while others reported serious disappointments (cleanliness issues, closed pool). On balance the stay trends positive for many but with notable weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Amenities
Indulge in our indoor pool and savor delicious meals at our on-site restaurant. Each room is equipped with modern conveniences like a flat-screen TV and an iPod dock, ensuring a comfortable stay.

Convenient Facilities
Stay productive with our fitness center, meeting facilities, and laundry services. Relax in the shared lounge or explore nearby attractions like the University of Wisconsin-La Crosse, just 40 km away.

Unmatched Comfort
Experience convenience with in-room amenities such as a microwave, refrigerator, and coffee machine. Whether you're here for business or leisure, Best Western PLUS Sparta Trail Lodge guarantees a memorable stay.

Book now and make Best Western PLUS Sparta Trail Lodge your home away from home.

Important information:

Pet friendly rooms are based upon availability. Up to 2 dogs with an 80 lb (36 kg) weight limit are allowed. Pet rate is USD 40 per day. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 24, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Mon, Aug 24, 2026 until Thu, Dec 31, 2026
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 138 reviews
Cleanliness: 6
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 5
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8
L
Lindsey • family_with_children • us
4
Pros:

Not clean at all. Found hairs on beds. Dirt all over the floors. Didn’t look like they clean between guests. Yuck. If it hadn’t been late with sleepy kids we would have left.

2026-10-29 • via Nuitee
B
Bruce • couple • us
6
It was ok but unlikely to go back.
Pros:

The pool was being repaired and the whole place smelled of epoxy.

Cons:

Room service

2026-10-22 • via Nuitee
B
Brenda • couple • us
6
Comfortable beds, adequate breakfast options
Pros:

Convenient location

Cons:

Pool closed until further notice
Garbage from previous occupants left in room

2026-10-14 • via Nuitee
M
McRoberts • couple • us
7
Pros:

Fresh and clean

Cons:

Food choices nearby were limited. Property used to have an onsite bar/grill but apparently had been close led for years.

2026-09-09 • via Nuitee
L
Lora • family_with_children • us
7
Friendly staff and comfortable bed but the breakfast was low quality.
Pros:

Friendly staff, comfortable bed.

Cons:

The breakfast was mediocre--low quality food items offered.

2026-09-07 • via Nuitee
D
Dean • solo_traveller • us
8
2026-09-04 • via Nuitee
B
Brian • couple • us
4
2026-09-01 • via Nuitee
D
Dave • solo_traveller • us
8
it was fine
Pros:

room was clean

Cons:

pool wasn't working,

2026-08-24 • via Nuitee
B
Bradley • family_with_children • us
1
Terrible experience I wouldn’t recommend
Pros:

Breakfast was okay

Cons:

Pool was closed and that was the pool was the reason we booked this hotel. $190 for one night and we didn’t even get the pool. Tomah hotel was only $120 and the pool was open. They didn’t give us any money off for this inconvenience.

2026-08-20 • via Nuitee
L
Lynn • family_with_children • us
7
Pros:

The front desk staff was friendly and very helpful at check in.
Location met our travel needs.

Cons:

The morning staff not so friendly.

2026-07-23 • via Nuitee
R
Ryan • solo_traveller • us
8
2026-07-10 • via Nuitee
D
Delong • solo_traveller • us
9
Comfortable
Pros:

Breakfast was good, the hotel is quiet

Cons:

The cost is a little higher than others in the area

2026-07-02 • via Nuitee
R
roth • solo_traveller • us
8
Pool
Pros:

Nice and clean

Cons:

Was disappointed that the pool was closed

2026-07-02 • via Nuitee
S
Schermetzler • couple • us
8
2026-06-23 • via Nuitee
G
Glenda • couple • us
6
Not a great place if you want to ride your bike to trail.
Pros:

The bed was comfortable room was clean. Breakfast was fair nothing special.

Cons:

The front desk lady was rude and unhappy. We were told this hotel was on the bike path but you have to ride a county highway 3-4 miles to get to the bike trail. Pool and sauna were not working.

2026-06-18 • via Nuitee
T
Thomas • couple • us
10
We had a real good two nights!
Pros:

Near bike trail.

Cons:

We had bikes, traveling on the bike trail. Motel nor real close so there was choices of restaurants..

2026-05-26 • via Nuitee
M
Miller • family_with_children • us
1
Poor communication and poor customer service turned what should have been a straightforward stay into a frustrating expe
Pros:

The property itself appeared clean and the location was convenient. The building and room presentation were acceptable upon arrival.

Cons:

Customer service was very disappointing. After making the reservation nearly three months in advance, I was informed at arrival that certain facilities were closed, even though this was never clearly disclosed during booking. Staff attempted to claim the closure information had been listed on the website, but that information was not present when the reservation was made. They also could not provide a clear timeframe for when those facilities became unavailable. Despite the issue being on their end, I was still charged full price after the reservation had to be canceled because the stay no longer matched what was originally booked.

2026-03-30 • via Nuitee
A
Amy • couple • us
1
Didn’t happen, waiting for refund.
Pros:

Still waiting for booking.com to refund cost of room. Was market d as available sauna/steam room and they were out of order. Hotel was not communicative and unwilling to work with me with the situation. We left based on booking.com advising they were going to refund me. Still waiting.

Cons:

Bad communication, room was beat up in appearance when we did look at the room. Furniture, rug were in bad shape-work leather on headboard and chairs. Rig town and strings hanging-trip hazard. Tables were not wiped clean-smeary. Refused to stay in either room presented to us. No other recourse presented by facility.

2026-03-23 • via Nuitee
A
Agnes • family_with_children • us
4
notify people ahead of time that some facilities are down
Pros:

it was convenient

Cons:

wasnt aware the pool was down until check in doors broken with holes in them and headboards ripped up

2026-03-01 • via Nuitee
C
Cheryl • family_with_children • us
8
Pros:

They had a nice breakfast, beds were very comfortable, and the room was clean.

2026-02-23 • via Nuitee