Best Western PLUS Sparta Trail Lodge

Hotels
•
Best Western Plus
9 (246 reviews)
4445 Theater Road , Sparta , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast options
Friendly staff
Cons:
Cleanliness issues
Pool experiences causing discomfort

Categories

Cleanliness
7.71
Cleanliness was mentioned negatively with complaints about vacuuming and a dirty couch.
Service
9.68
Most staff were noted as friendly, though some were described as having poor attitudes.
Location
9.72
The hotel location was rated positively for convenience.
Room Quality
8.67
Rooms exceeded expectations in size and comfort.
Amenities
8.7
Amenities were appreciated, but there were issues with the pool.
Value for Money
8.66
Value perception was not explicitly mentioned but implied through overall satisfaction.
Food and Beverage
9.71
Breakfast options were frequently highlighted as very good.
Overall Experience
9.18
Overall experience was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:07

Property Description

Luxurious Amenities
Indulge in our indoor pool and savor delicious meals at our on-site restaurant. Each room is equipped with modern conveniences like a flat-screen TV and an iPod dock, ensuring a comfortable stay.

Convenient Facilities
Stay productive with our fitness center, meeting facilities, and laundry services. Relax in the shared lounge or explore nearby attractions like the University of Wisconsin-La Crosse, just 40 km away.

Unmatched Comfort
Experience convenience with in-room amenities such as a microwave, refrigerator, and coffee machine. Whether you're here for business or leisure, Best Western PLUS Sparta Trail Lodge guarantees a memorable stay.

Book now and make Best Western PLUS Sparta Trail Lodge your home away from home.

Important information:

Pet friendly rooms are based upon availability. Up to 2 dogs with an 80 lb (36 kg) weight limit are allowed. Pet rate is USD 40 per day. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-08-31 until 2026-02-02
Swimming pool: Closed from Mon, Feb 9, 2026 until Mon, Aug 31, 2026
Swimming pool: Closed from Mon, Feb 9, 2026 until Mon, Aug 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 246 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.71
Overall Experience: 9.18
M
Miller • family_with_children • us
1
Poor communication and poor customer service turned what should have been a straightforward stay into a frustrating expe
Pros:

The property itself appeared clean and the location was convenient. The building and room presentation were acceptable upon arrival.

Cons:

Customer service was very disappointing. After making the reservation nearly three months in advance, I was informed at arrival that certain facilities were closed, even though this was never clearly disclosed during booking. Staff attempted to claim the closure information had been listed on the website, but that information was not present when the reservation was made. They also could not provide a clear timeframe for when those facilities became unavailable. Despite the issue being on their end, I was still charged full price after the reservation had to be canceled because the stay no longer matched what was originally booked.

2026-03-30 • via Nuitee
A
Amy • couple • us
1
Didn’t happen, waiting for refund.
Pros:

Still waiting for booking.com to refund cost of room. Was market d as available sauna/steam room and they were out of order. Hotel was not communicative and unwilling to work with me with the situation. We left based on booking.com advising they were going to refund me. Still waiting.

Cons:

Bad communication, room was beat up in appearance when we did look at the room. Furniture, rug were in bad shape-work leather on headboard and chairs. Rig town and strings hanging-trip hazard. Tables were not wiped clean-smeary. Refused to stay in either room presented to us. No other recourse presented by facility.

2026-03-23 • via Nuitee
A
Agnes • family_with_children • us
4
notify people ahead of time that some facilities are down
Pros:

it was convenient

Cons:

wasnt aware the pool was down until check in doors broken with holes in them and headboards ripped up

2026-03-01 • via Nuitee
C
Cheryl • family_with_children • us
8
Pros:

They had a nice breakfast, beds were very comfortable, and the room was clean.

2026-02-23 • via Nuitee
G
Gary • couple • us
3
It sure took the fun out of visiting our family. Should have stayed at super 8
Pros:

I liked the location in regard to our son's house for visits. That was about it. We will not stay there again.

Cons:

Pool aera was closed. looks like this happens every year around this time. Asked the staff for a discount. she got crabby
Told me I paid ahead for the room and there was nothing that could be done. Water in the tub and shower was luke warm at best. Breakfast was sub-par. Bed was hard. I'm not sure we will ever stay at a Best Western ever again.

2026-02-13 • via Nuitee
A
Amanda • family_with_children • us
9
Enjoyable stay with very friendly staff
Pros:

The front desk staff was very friendly. The room was clean. We really enjoyed the specialty coffee/latte/hot cocoa maker in the front lobby. The breakfast was also nice.

2026-02-11 • via Nuitee
S
Shawn • couple • us
5
2026-02-09 • via Nuitee
M
Mark • family_with_children • us
9
2026-01-22 • via Nuitee
T
Trudy • couple • us
10
i would stay here again!
Pros:

the Staff was very helpful. The end room on the 3rd floor was exceptional!!

2026-01-20 • via Nuitee
K
Kami • couple • bd
10
2026-01-19 • via Nuitee
C
Christine • couple • us
10
Room exceeded expectations, nice family pool area, great breakfast buffet.
Pros:

I was surprised to see the size of the room, plenty of walking space, room for luggage and sitting. The king mattress was so comfortable! The room was very clean. I was a front office manager at a resort in Florida and cleanliness is everything, I appreciate it.
The breakfast was great, lots of variety, the breakfast room was decorated nice and very clean. The hotel was in a perfect location for our needs, 10-20 minutes to what we needed. We will definitely return!

Cons:

The front desk staff could be just a little bit more professional- little more welcoming and polished.
But nothing to stop us from coming back. 🙂

2026-01-19 • via Nuitee
B
Bre • couple • us
5
It was ok
Pros:

Location off highway.

Cons:

The room had just been cleaned but there dust on the desk, a bug in a towel, and just didn't appear to be very clean.

2026-01-19 • via Nuitee
S
Sandra • couple • us
10
2026-01-19 • via Nuitee
G
guy • family_with_children • us
10
2026-01-18 • via Nuitee
B
Brian • extended_group • us
8
2025-12-31 • via Nuitee
D
Daniel • family_with_children • us
9
2025-12-30 • via Nuitee
B
Brian • couple • us
8
2025-12-28 • via Nuitee
B
Brian • couple • us
8
2025-12-28 • via Nuitee
K
Keyla • couple • us
9
2025-12-08 • via Nuitee
P
Petersen • couple • us
10
very enjoyable.
Pros:

It was not advertised on internet, but they had breakfast that was good.

Cons:

We were very satisfied.

2025-11-05 • via Nuitee