Best Western Plus Concord Inn

Hotels
•
Best Western Plus
7.9 (176 reviews)
320 Front Street , Minocqua , US
+1 715-356-1800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great / perfect location
Good, varied breakfast
Pool and hot tub
24-hour coffee and tea
Helpful front desk (e.g., provided charger)
Cons:
Inconsistent cleanliness (dirty hallways, remodel mess, smells)
Room maintenance issues (dated rooms, mattress/pillow problems, TV/toilet failures)
Loose/dirty window screens allowing bugs
Strong pool chlorine at times; no fitness center
Somewhat overpriced / weekend price spikes

Categories

Cleanliness
6.5
Mixed signals: some guests said the property and rooms were very clean, but multiple reviews cite dirty hallways/stairways, remodel-related mess, room smells, and loose/dirty window screens allowing bugs.
Service
9.3
Strongly positive overall: many guests repeatedly praised very friendly, helpful and accommodating staff (front desk and bar). Isolated reports of unfriendly desk staff during remodeling, but service is a clear strength.
Location
9.2
Consistently praised: numerous reviews call the location great/perfect and note convenient downtown access.
Room Quality
6.8
Mixed to below-average: several mentions of dated rooms, mattress/pillow discomfort, tight bathroom doors, occasional non-working TV or toilet, and other maintenance issues.
Amenities
7.5
Generally positive: good breakfast variety, pool and hot tub well-liked, 24-hour coffee/tea; negatives include strong pool chlorine at times, lack of a fitness room, missing USB outlets and some dated fixtures.
Value for Money
7
Mixed: some guests find it slightly overpriced and note weekend price increases, though many feel the location and included breakfast justify the cost.
Food and Beverage
8.5
Mostly positive: breakfast repeatedly described as good/better-than-average with variety, though a few reports of items running out or being barely warm; complimentary coffee/tea available 24/7.
Overall Experience
8.4
Varied but leaning positive: many guests enjoyed their stays because of staff, location and breakfast, while a minority reported poor experiences due to cleanliness, room maintenance or disruptive remodeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Amenities
Experience ultimate comfort with air-conditioned rooms, flat-screen TVs, and complimentary toiletries. Relax in the hot tub or take a dip in the indoor pool.

Delicious Dining
Start your day right with a delicious full breakfast on the house. Unwind at the on-site bar and enjoy a variety of drinks in a cozy atmosphere.

Exciting Activities
From fishing to hiking, there's something for everyone. Explore the outdoors with activities like canoeing or simply relax at the hotel's hot tub.

Book your stay at Best Western Plus Concord Inn now for a perfect blend of relaxation and adventure!

Important information:

Please note that pet-friendly rooms are subject to availability. Please contact property directly for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 176 reviews
Cleanliness: 6.5
Service: 9.3
Location: 9.2
Room Quality: 6.8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.4
L
Linda • extended_group • us
7
2026-11-07 • via Nuitee
U
Undraa • couple • us
10
2026-10-29 • via Nuitee
P
Patty • couple • us
10
2026-10-28 • via Nuitee
M
Mary • couple • us
9
Wonderful and so clean thru out. Great staff!!
Pros:

They were so nice, they gave us a room that looked out to the lake. Very helpful and so nice. Great time was had and we would go back.

2026-10-24 • via Nuitee
R
Richard • couple • us
8
2026-10-19 • via Nuitee
P
paul • solo_traveller • us
10
I will be back.
Pros:

It’s been a long since I’ve enjoyed a hotel stay. The staff made my stay exceptional. I really don’t remember ever seeing staff so friendly and accommodating.

Cons:

The property is a little dated but maintained adequately.

2026-10-15 • via Nuitee
L
Lynn • couple • us
9
Great great location. Very friendly staff. Great breakfast food
Pros:

Great location. Very friendly staff. Great breakfast foodI.

Cons:

Nothing- everything was great!

2026-10-14 • via Nuitee
G
Gregory • couple • us
9
Very nice facility. Perfect location. Very short walk to downtown. nice and helpful staff.
2026-10-07 • via Nuitee
R
RICHARD • couple • us
7
Pretty nice
Pros:

Pool was very nice

Cons:

Micro and fridge in room

2026-10-07 • via Nuitee
D
David • solo_traveller • us
7
2026-08-24 • via Nuitee
S
Sharon • couple • us
1
Our stay was poor.
Pros:

location is good. no breakfast available

Cons:

The toilet didn't flush!! The tv didn't work!! The beds were extremely uncomfortable because the mattress pads were crumpled, hard, and didn't fit the mattress thus making the sheets a mess.

2026-08-18 • via Nuitee
J
Jennifer • couple • us
9
2026-08-14 • via Nuitee
T
Terran • couple • us
9
Pros:

Location, hot tub, breakfast was nice because it wasn’t the same thing every morning

Cons:

Some things could use some updating. There wasn’t any usb plug ins in room, bathroom door was really squeaky

2026-08-10 • via Nuitee
B
Bret • couple • us
4
Not great
Pros:

Staff was great

Cons:

Smelled like wet dog thank goodness I love dogs but not good will not stay again

2026-08-07 • via Nuitee
M
Milz • solo_traveller • us
9
2026-08-04 • via Nuitee
J
Jeffrey • extended_group • us
8
Little overpriced but still worked for me.
Pros:

So so, out of bananas, OJ, hot water for tea. Egg and sausage patties were good.

2026-07-25 • via Nuitee
B
becky • couple • us
9
Pros:

The location was perfect! Friendly staff. Clean.

Cons:

The window screens were a little loose, therefore bugs could get in when we had the window open.

2026-07-25 • via Nuitee
A
Alyssa • extended_group • us
10
2026-07-23 • via Nuitee
B
Brian • extended_group • us
10
2026-07-21 • via Nuitee
J
Jessica • couple • us
8
2026-07-21 • via Nuitee