Best Western Hermiston Inn

Hotels
•
Best Western
8.7 (41 reviews)
2255 S Hwy 395 , Hermiston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location (Denny's next door)
Spacious rooms / King Suite with Jacuzzi
Good breakfast
Pool
Plenty of parking (including trailer parking)
Cons:
Cost of the room / value concerns
Stained sofa reported
Strong detergent smell in one bathroom
Toilet very low to the ground

Categories

Cleanliness
8.5
Generally praised as very clean and spotlessly maintained; isolated issues noted (strong detergent smell in one bathroom, a stained sofa mentioned).
Service
9.2
Staff repeatedly described as very friendly, helpful and accommodating (easy to add a night, wonderful service noted).
Location
9
Convenient location next to Denny's, good for parking (including trailer parking) and perceived as safe and quiet.
Room Quality
8.5
Rooms described as spacious (King Suite with Jacuzzi, two TVs), comfortable and clean; some negatives like a stained sofa and a very low toilet.
Amenities
8.9
Good amenities cited (pool, Jacuzzi in suite, breakfast) and convenient services (Denny's delivery available).
Value for Money
7.7
Mixed value: one explicit complaint about room cost and limited budget options in the area, though discounts (Denny's 10% off) and overall satisfaction somewhat offset price concerns.
Food and Beverage
8.8
Breakfast described positively (several mentions of good/great breakfast); on-site dining not emphasized but convenient Denny's next door with delivery and discounts.
Overall Experience
9
Overall very positive: restful, safe, many guests say they'd stay again; clean rooms and friendly staff drive strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location
Located in Hermiston, Best Western Hermiston Inn offers easy access to nearby cities like Pasco and Pendleton. With Eastern Oregon Regional Airport just 36 km away, traveling to and from the hotel is a breeze.

Comfortable Accommodations
Relax in well-appointed rooms that provide a cozy retreat after a day of exploring the area. Enjoy modern amenities and a restful night's sleep to recharge for the next day's adventures.

Excellent Services
Experience top-notch hospitality with friendly staff ready to assist you during your stay. Whether you need recommendations for local attractions or extra amenities in your room, we are here to ensure you have a memorable visit.

Book your stay at Best Western Hermiston Inn now for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 41 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9
Room Quality: 8.5
Amenities: 8.9
Value for Money: 7.7
Food and Beverage: 8.8
Overall Experience: 9
C
CHARLENE • couple • us
10
Highly recommend BW as a place to stay!
Pros:

Nice and clean, Front desk personnel were amazing! Our housekeeper was wonderful! Friendly, helpful, great suggestions on where to go, etc. great breakfast each morning. We highly recommend BW to stay!!

2026-11-04 • via Nuitee
D
Donohue • couple • us
1
To be honest, I really wasn’t that happy
Cons:

Well, the room that I booked through you was not the room that I got. I spent $200 on a room that I didn’t want. I stayed for two hours gave them the keys to the room back and left. I was wondering if I can get a refund.

2026-11-03 • via Nuitee
B
Bryon • couple • us
9
2026-09-10 • via Nuitee
A
Alber • couple • us
10
2026-09-08 • via Nuitee
R
Ricardo • solo_traveller • br
7
Pros:

Location and staff

Cons:

The cost of the room.

2026-08-20 • via Nuitee
D
DeChand • solo_traveller • us
10
Pros:

Room was okay. Overall it was a clean room and plenty of space. Staff was friendly.

Cons:

The sofa looked to be stained.

2026-08-17 • via Nuitee
J
Jim • couple • us
10
2026-08-10 • via Nuitee
G
GUYT992 • Family • Goldendale, Washington
10
Been here before, will stay here again!
Pros:

Been here before and we'll stay here again. Had the King Suite with the Jacuzzi Tub. Great room, plenty of space, really nice to have two TV sets. Pool was great and so was Breakfast! Also, great to be next to the local Dennys!

2026-07-27 • via Tripadvisor
K
kareneX6699WW • Solo travel
10
Very restful.
Pros:

Very friendly and helpful staff. Felt very safe and slept very well. Able to add an additional night without a hassle.

2026-07-26 • via Tripadvisor
T
Tyrell • couple • za
9
Spotlessly clean with plenty trailer parking and Dennys right next door.
Pros:

Not too many fair priced options in the area so chose this even though it looked dated and in a bit of an industrial area. I was very pleasantly surprised. The hotel had a quaint feel to it. Room was spotlessly clean, staff friendly and overall a great, very quiet nights stay. Didn't eat at Dennys but very convenient being just next door. Plenty of parking if towing a trailer.

Cons:

Bathroom was so clean it had quite a strong detergent smell.

2026-07-24 • via Nuitee
D
Deborah • couple • us
10
2026-07-20 • via Nuitee
K
Kathleen Bridges • solo_traveller • us
10
Stay here!!!
Pros:

We really love this place. The staff is wonderful. Very clean rooms, hallways, & outside.

Cons:

No complaints.

2026-07-07 • via Nuitee
C
Carolyn • solo_traveller • us
10
Pros:

everything

2026-06-22 • via Nuitee
K
Kathleen Bridges • couple • us
9
Comfortable, quiet and safe!!
Pros:

Quaint, clean, and staff is very friendly and helpful. Nice Breakfast and love the convenience of Denny's next door --- AND they deliver!

Cons:

Not applicable

2026-06-19 • via Nuitee
K
Kathleen Bridges • couple • us
8
Clean Comfortable and Nice Staff
Pros:

Room was very clean and smelled fresh, Felt safe and very convenient location. Denny's (right next door) offered 10% off for BW guests.

Cons:

The toilet was very low to the ground . Made it difficult to get up and down.

2026-06-08 • via Nuitee
E
Elena Lorenzini • couple • us
7
Clean hotel with good breakfast choices. Good value for the price.
Pros:

Clean hotel with good breakfast choices.

2026-03-16 • via Nuitee
R
Richal • couple • us
8
It was very nice and comfortable
Pros:

It was very convenient where it was located and quiet

Cons:

The housekeeping kept knocking on door even though the sign was on and we stated we don’t need any service

2026-03-08 • via Nuitee
A
Amanda • family_with_children • us
9
2026-03-05 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Very friendly staff and the place was very clean

Cons:

All good.

2026-02-27 • via Nuitee
D
DebbyGalanopoulos • family_with_children • us
9
Surprisingly very nice
Pros:

Surprisingly nice and clean.

Cons:

The outside needs some live to match the inside

2026-02-26 • via Nuitee