Best Western Shepherdsville

Hotels
•
Best Western
8.3 (445 reviews)
211 South Lakeview Drive , Shepherdsville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Uncomfortable beds
Some amenities not functioning well

Categories

Cleanliness
7.69
Mixed reviews; some rooms mentioned cleanliness issues and unclean areas.
Service
9.16
Consistent praise for friendly and helpful staff throughout the reviews.
Location
8.7
Positive mentions of convenient access and proximity to the highway.
Room Quality
7.65
Comments about uncomfortable beds and outdated room conditions.
Amenities
8.18
Decent amenities were mentioned, though some issues with specific items like the refrigerator.
Value for Money
8.64
Good value for the price received, based on positive comments regarding breakfast and overall stay.
Food and Beverage
8.19
Breakfast was generally well-received, with some noting it as a highlight.
Overall Experience
8.16
Overall positive sentiment despite some significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:53

Property Description

Convenient Location near Interstate 65
Situated close to Interstate 65, Best Western Shepherdsville offers easy access for travelers. The hotel's proximity to the Jim Bean Distillery on the Kentucky Bourbon Trail adds to its allure.

Comfortable Rooms with Amenities
Each room at Best Western Shepherdsville features a work desk, flat-screen TV, and complimentary WiFi. Guests can enjoy the convenience of tea/coffee-making facilities, ensuring a comfortable stay.

Fitness and Dining Options
Start your day with a delicious breakfast spread at the hotel, featuring a variety of options. Stay active at the fitness center or relax by the outdoor pool. The added perk of a work station in the lobby enhances guest convenience.

Experience comfort and convenience at Best Western Shepherdsville - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised the fitness center is closed until further notice for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 445 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.16
L
Linda • solo_traveller • us
8
It was good for a night stay while traveling
2026-05-05 • via Nuitee
M
Marci • couple • us
1
Pros:

like the modern art murals and vibe of the remodel, the staff was amenable

Cons:

however the beds were so bad even though we checked in at midnight, we decided to drive the rest of the way home instead of staying overnight for the price we had to pay for what we got.
The spring beds crunched when you sat down and were so stiff there was no getting comfortable no matter what. It just wasn't with a terrible night's sleep.

Additionally, we have yet to receive our full refund even though we only were in our room a total of 10 minutes after checking in and cancelling our 2 night stay immediately even though booking.com refunded us for one night, they stated that we'll have to work with the hotel to get back the other half for the cancellation fee even though we booked the hotel stay a half our before we arrived on site. We're still having to work with them to resolve this days later.

2026-04-27 • via Nuitee
L
lisa • couple • us
10
2026-04-07 • via Nuitee
J
Jimmy • family_with_children • us
9
2026-04-02 • via Nuitee
R
Reinhard • family_with_children • us
9
2026-04-01 • via Nuitee
A
Amy • couple • us
5
Nice staff. Dirty room.
Cons:

Not clean

2026-03-30 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-03-30 • via Nuitee
B
Barbara • family_with_children • us
9
Pros:

Location great for visiting Bernheim arboretum, Jim Beam complex.

Cons:

Breakfast so-so, but Dennys next door.

2026-03-26 • via Nuitee
S
Stacey • extended_group • us
6
2026-03-21 • via Nuitee
K
Kristi • couple • us
8
Great location, clean room, they r redoing place
Pros:

Convenient location right off eway.

Cons:

The price seemed kinda high

2026-03-15 • via Nuitee
D
Dolphinlover • family_with_children • us
10
Pros:

Staff is really great.

2026-03-13 • via Nuitee
J
Jeffrey • family_with_children • us
8
2026-03-13 • via Nuitee
M
Michael • family_with_children • us
7
2026-03-09 • via Nuitee
C
Chrystal • couple • us
8
2026-03-04 • via Nuitee
G
Greg • couple • us
8
2026-03-02 • via Nuitee
F
Freda • extended_group • us
9
2026-02-23 • via Nuitee
X
xiaowen • couple • ca
5
Pros:

breakfast was not good.

Cons:

Under renovation, there was no heat in the breakfast room .

2026-01-27 • via Nuitee
D
david • family_with_children • us
8
ok
Cons:

got charged a 2nd time for room - refund made

2026-01-20 • via Nuitee
P
Pamela • extended_group • us
8
Pros:

Breakfast was quite good. Staff was friendly.

Cons:

Bathroom was very small. Pillows were a little flat.

2026-01-19 • via Nuitee
C
Christine • extended_group • us
8
2026-01-19 • via Nuitee