Best Western Shepherdsville-Louisville South Hotel

Hotels
•
Best Western
8.1 (342 reviews)
211 South Lakeview Drive , Shepherdsville , US
+1 502-543-7097

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Consistently good hot breakfast
Friendly, helpful staff
Convenient location near interstate and restaurants
Free parking
Pet friendly
Good value/reasonably priced
Clean and spacious rooms reported by several guests
Laundry and exercise facilities available
Cons:
In-progress renovations (occasional noise, limited amenities)
Cleanliness issues reported in some rooms (stains, hairs, toilet not fully clean)
Pool area closed / no pool access
Very firm mattresses reported
Some photos/advertising did not match actual property
Lack of decaf/limited beverage options

Categories

Cleanliness
6.8
Mixed reports: several guests praised clean rooms and daily housekeeping, but multiple specific complaints about stained showers, hairs in the tub, and a not-quite-clean toilet lowered the score.
Service
8.6
Consistently positive mentions of friendly, helpful front-desk staff and accommodating clerks; staff performance is a strong point during renovations.
Location
8.6
Frequently praised for convenience—right off the interstate, near restaurants and local attractions; location considered a major plus.
Room Quality
7.4
Rooms described as spacious and adequate but somewhat dated; complaints about very firm mattresses and some cosmetic wear.
Amenities
7.8
Good basics: free parking, laundry machines, exercise room and pet-friendly policy. However, pool area was closed and some renovation-related limitations were noted.
Value for Money
8.4
Multiple guests called it a good value or reasonably priced for the quality and location, making value a clear strength.
Food and Beverage
8.4
Hot breakfast repeatedly praised (waffles noted); generally strong breakfast offering, though requests for decaf/tea were mentioned.
Overall Experience
8.8
Overall positive stays with many guests willing to return despite ongoing renovations; strengths in service, breakfast, and location outweigh some cleanliness and amenity drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location near Interstate 65
Situated close to Interstate 65, Best Western Shepherdsville offers easy access for travelers. The hotel's proximity to the Jim Bean Distillery on the Kentucky Bourbon Trail adds to its allure.

Comfortable Rooms with Amenities
Each room at Best Western Shepherdsville features a work desk, flat-screen TV, and complimentary WiFi. Guests can enjoy the convenience of tea/coffee-making facilities, ensuring a comfortable stay.

Fitness and Dining Options
Start your day with a delicious breakfast spread at the hotel, featuring a variety of options. Stay active at the fitness center or relax by the outdoor pool. The added perk of a work station in the lobby enhances guest convenience.

Experience comfort and convenience at Best Western Shepherdsville - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised the fitness center is closed until further notice for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 342 reviews
Cleanliness: 6.8
Service: 8.6
Location: 8.6
Room Quality: 7.4
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.8
G
Glynn • couple • us
8
2026-11-01 • via Nuitee
D
Deborah • couple • us
9
2026-11-01 • via Nuitee
G
Gábor • family_with_children • hu
8
2026-10-21 • via Nuitee
B
Brenda • solo_traveller • us
10
Beds were comfortable and staff was great and very helpful
Pros:

Convenient to my travel

Cons:

Not very upgraded. Shower was bit stained.

2026-10-19 • via Nuitee
S
samantha • couple • us
10
2026-10-19 • via Nuitee
G
Gábor • solo_traveller • hu
5
2026-10-12 • via Nuitee
T
Terry • couple • us
10
2026-10-08 • via Nuitee
O
Oleksandr • couple • us
9
2026-09-06 • via Nuitee
P
Peter • solo_traveller • us
5
Best Westerns are usually pretty clean, this room was not.
Pros:

The hot breakfast was good.

Cons:

The room had a smell to it, and the mattress was not very comfortable. The bathroom could have been cleaned better, there was somebody's leftover hairs in and on the tub. The toilet wasn't sparkling clean; it actually had something yellowish looking on the bowl behind the seat that I cleaned off.

2026-08-23 • via Nuitee
B
Brandi • solo_traveller • us
8
2026-08-16 • via Nuitee
E
Eleonora • couple • it
8
Ottimo per una sosta lungo la strada
Pros:

Colazione buona e varia. Parcheggio gratuito, molto apprezzato. Camera molto grande e struttura tranquilla, situata appena fuori dalla strada principale. Ottima anche la posizione per la presenza di molti ristoranti e locali nelle vicinanze. Molto comodo il servizio lavanderia: lavaggio e asciugatura a soli $6. Le macchine accettano solo monete da 25 centesimi, ma alla reception è possibile cambiarle.

Cons:

Nulla.

2026-08-11 • via Nuitee
W
William • solo_traveller • us
7
served my purposes
Pros:

Facility was dated and undergoing some renovations and updating. It looks as though the facility was reciently bought and under new management.

2026-08-05 • via Nuitee
C
Christine • couple • ca
8
Great, clean hotel - pet friendly - good value for money
Pros:

Clean, pet friendly - great breakfast

Cons:

Still under renovations

2026-08-03 • via Nuitee
S
sherry • couple • us
10
Even though they are in the middle of redoing , it was fine .front desk personnel was so nice , great breakfast
Pros:

Location

2026-07-24 • via Nuitee
I
Igor • family_with_children • us
5
Would not choose to stay here again.
Pros:

Great location.
Breakfast was fine and staff was friendly.

Cons:

Not as advertised.
Pictures of a completely different building...including lobby, breakfast area, rooms.

2026-07-22 • via Nuitee
T
Tim • solo_traveller • us
9
I would stay there again!!
Pros:

Great place to stay! Right off the 65, 20 minutes from just about any place you want to see.

Cons:

No pool and the tub was slippery and they offered no mat, I know as I went to the counter and asked!

2026-07-15 • via Nuitee
B
Bonnie • couple • us
10
2026-07-08 • via Nuitee
R
Ralph • solo_traveller • us
7
Pros:

Room clean and spacious. Breakfast good. Staff friendly & helpful. Price was good.

Cons:

Mattress was extra firm, hard as a rock & painful to sleep on.
Need to add decaf coffee & tea to that already provided.

2026-07-04 • via Nuitee
J
John • solo_traveller • us
8
2026-07-01 • via Nuitee
S
Sharon • extended_group • ca
10
My stay was good and I would defintely go back to that hotel
Pros:

I liked everything about this property. It was close to the people we were visiting and the exercise room was good..
It was a safe area as I went walking every morning and did not feel apprehensive at all.

Cons:

I didn't like that the pool area was closed and I could not go out there to sit and read

2026-07-01 • via Nuitee