Best Western Shepherdsville-Louisville South Hotel

Hotels
Best Western
8.3 (464 reviews)
211 South Lakeview Drive , Shepherdsville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Uncomfortable beds
Some amenities not functioning well

Categories

Cleanliness
7.69
Mixed reviews; some rooms mentioned cleanliness issues and unclean areas.
Service
9.16
Consistent praise for friendly and helpful staff throughout the reviews.
Location
8.7
Positive mentions of convenient access and proximity to the highway.
Room Quality
7.65
Comments about uncomfortable beds and outdated room conditions.
Amenities
8.18
Decent amenities were mentioned, though some issues with specific items like the refrigerator.
Value for Money
8.64
Good value for the price received, based on positive comments regarding breakfast and overall stay.
Food and Beverage
8.19
Breakfast was generally well-received, with some noting it as a highlight.
Overall Experience
8.16
Overall positive sentiment despite some significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:53

Property Description

Convenient Location near Interstate 65
Situated close to Interstate 65, Best Western Shepherdsville offers easy access for travelers. The hotel's proximity to the Jim Bean Distillery on the Kentucky Bourbon Trail adds to its allure.

Comfortable Rooms with Amenities
Each room at Best Western Shepherdsville features a work desk, flat-screen TV, and complimentary WiFi. Guests can enjoy the convenience of tea/coffee-making facilities, ensuring a comfortable stay.

Fitness and Dining Options
Start your day with a delicious breakfast spread at the hotel, featuring a variety of options. Stay active at the fitness center or relax by the outdoor pool. The added perk of a work station in the lobby enhances guest convenience.

Experience comfort and convenience at Best Western Shepherdsville - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised the fitness center is closed until further notice for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 464 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.16
P
Peter solo_traveller us
5
Best Westerns are usually pretty clean, this room was not.
Pros:

The hot breakfast was good.

Cons:

The room had a smell to it, and the mattress was not very comfortable. The bathroom could have been cleaned better, there was somebody's leftover hairs in and on the tub. The toilet wasn't sparkling clean; it actually had something yellowish looking on the bowl behind the seat that I cleaned off.

2026-08-23 via Nuitee
B
Brandi solo_traveller us
8
2026-08-16 via Nuitee
E
Eleonora couple it
8
Ottimo per una sosta lungo la strada
Pros:

Colazione buona e varia. Parcheggio gratuito, molto apprezzato. Camera molto grande e struttura tranquilla, situata appena fuori dalla strada principale. Ottima anche la posizione per la presenza di molti ristoranti e locali nelle vicinanze. Molto comodo il servizio lavanderia: lavaggio e asciugatura a soli $6. Le macchine accettano solo monete da 25 centesimi, ma alla reception è possibile cambiarle.

Cons:

Nulla.

2026-08-11 via Nuitee
W
William solo_traveller us
7
served my purposes
Pros:

Facility was dated and undergoing some renovations and updating. It looks as though the facility was reciently bought and under new management.

2026-08-05 via Nuitee
C
Christine couple ca
8
Great, clean hotel - pet friendly - good value for money
Pros:

Clean, pet friendly - great breakfast

Cons:

Still under renovations

2026-08-03 via Nuitee
S
sherry couple us
10
Even though they are in the middle of redoing , it was fine .front desk personnel was so nice , great breakfast
Pros:

Location

2026-07-24 via Nuitee
I
Igor family_with_children us
5
Would not choose to stay here again.
Pros:

Great location.
Breakfast was fine and staff was friendly.

Cons:

Not as advertised.
Pictures of a completely different building...including lobby, breakfast area, rooms.

2026-07-22 via Nuitee
T
Tim solo_traveller us
9
I would stay there again!!
Pros:

Great place to stay! Right off the 65, 20 minutes from just about any place you want to see.

Cons:

No pool and the tub was slippery and they offered no mat, I know as I went to the counter and asked!

2026-07-15 via Nuitee
B
Bonnie couple us
10
2026-07-08 via Nuitee
R
Ralph solo_traveller us
7
Pros:

Room clean and spacious. Breakfast good. Staff friendly & helpful. Price was good.

Cons:

Mattress was extra firm, hard as a rock & painful to sleep on.
Need to add decaf coffee & tea to that already provided.

2026-07-04 via Nuitee
S
Sharon extended_group ca
10
My stay was good and I would defintely go back to that hotel
Pros:

I liked everything about this property. It was close to the people we were visiting and the exercise room was good..
It was a safe area as I went walking every morning and did not feel apprehensive at all.

Cons:

I didn't like that the pool area was closed and I could not go out there to sit and read

2026-07-01 via Nuitee
J
John solo_traveller us
8
2026-07-01 via Nuitee
V
Victoria couple us
10
Pros:

Clean, they came in and made our bed and gave us new towels while we were gone. The breakfast was good!

2026-06-29 via Nuitee
H
Hannah family_with_children us
8
Everything was clean. Staff was frustrated
Pros:

Breakfast was good. We enjoyed the waffles.

Cons:

It was under construction while we were there, so it was a little noisy at times.

2026-06-11 via Nuitee
9
918fredz Couples Findlay, Ohio
10
We'd go back
Pros:

Reasonably priced, quiet (even on a Saturday night), and a very good breakfast. The night clerk and morning clerk were both very very friendly and accomodating. They are undergoing an extensive remodeling, which should make things even better in the future. The only negative was that, due to the remodeling, they had no king beds available, Instead, they provided us with two queen beds which was quite satisfactory.

2026-06-08 via Tripadvisor
T
Tammy couple us
4
2026-06-06 via Nuitee
S
Sea Star family_with_children us
9
2026-05-24 via Nuitee
V
Verline solo_traveller us
7
Pros:

The motel was adequate for an overnight stay. The staff was very friendly, the room was clean and the breakfast was good. It’s very near the interstate but noise was not a problem. A good value for the price.

2026-05-18 via Nuitee
L
Linda solo_traveller us
8
It was good for a night stay while traveling
2026-05-05 via Nuitee
M
Marci couple us
1
Pros:

like the modern art murals and vibe of the remodel, the staff was amenable

Cons:

however the beds were so bad even though we checked in at midnight, we decided to drive the rest of the way home instead of staying overnight for the price we had to pay for what we got.
The spring beds crunched when you sat down and were so stiff there was no getting comfortable no matter what. It just wasn't with a terrible night's sleep.

Additionally, we have yet to receive our full refund even though we only were in our room a total of 10 minutes after checking in and cancelling our 2 night stay immediately even though booking.com refunded us for one night, they stated that we'll have to work with the hotel to get back the other half for the cancellation fee even though we booked the hotel stay a half our before we arrived on site. We're still having to work with them to resolve this days later.

2026-04-27 via Nuitee