Best Western Plus Humboldt House Inn

Hotels
•
Best Western Plus
7 (213 reviews)
701 Redwood Dr , Garberville , US
+1 707-923-2771

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
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Review Highlights

Pros:
Breakfast frequently described as good/excellent
Pool and poolside patios (private access in some rooms)
Convenient location near the 101 with nice views
Some staff and maintenance (e.g., TJ) described as friendly/supportive
Some remodeled rooms were noted positively
Cons:
Dirty rooms/sheets and ants reported
Rooms are worn out or damaged (ripped bed skirt, broken fixtures)
Understaffed and sometimes rude/poorly trained front-desk staff
Hot tub inoperable and other amenity outages
Maintenance issues in rooms (broken toilet handle, coffee maker) and safety/loitering concerns

Categories

Cleanliness
4.5
Repeated reports of dirty sheets, ants in the room, dirty patio doors and general room grime; several guests reported needing sheet changes and visible dirt/damage.
Service
7.5
Mixed service: multiple reports of rude or poorly trained/understaffed front-desk staff, but several mentions of supportive staff and a friendly maintenance employee (TJ) who assisted guests.
Location
10
Consistently praised: convenient location by the 101, good views and easy access to the pool; several guests called location a strong point.
Room Quality
5
Rooms are uneven in condition: some remodeled rooms were nice, but many reports of worn-out rooms, ripped bed skirts, damaged furniture, broken coffee makers and repairs (toilet handle) needed.
Amenities
8
Pool and poolside patios are positives and breakfast is often available; however the hot tub is inoperable and some amenity stations were out of order, lowering the score slightly.
Value for Money
4.5
Multiple guests felt the price did not match condition or experience, requesting partial refunds or free nights; value is generally seen as poor given issues reported.
Food and Beverage
9.5
Breakfast received frequent praise (good to excellent) across several reviews, with only occasional comments about mediocre service or stations out of order.
Overall Experience
7
Mixed overall: some guests enjoyed the pool, breakfast and certain staff, but cleanliness, room condition, amenity outages and staffing/management issues created notable negative experiences for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Outdoor Pool: Relax and unwind by taking a refreshing dip in our outdoor pool.

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, free WiFi, and free toiletries in every room.

Convenient Services: Benefit from our 24-hour front desk and free private parking during your stay.

Ready to experience comfort and convenience? Book your stay at Best Western Plus Humboldt House Inn now!

Important information:

The property does not accept prepaid cards or gift cards. The card needs to issued by an official bank or credit union.

Please note the name on the credit card must match the name on the reservation.

Please note: An incidental hold will be charged to the guest's credit card at the time of check-in.

Offering an outdoor pool, Best Western Plus Humboldt House Inn is set in Garberville in the California Region. Free WiFi is offered throughout the property and free private parking is available on-site.

Each room comes with a flat-screen TV. A balcony or patio are featured in certain rooms. Every room comes with a private bathroom. For your comfort, you will find free toiletries and a hairdryer.

There is a 24-hour front desk at the Best Western Plus Humboldt House Inn.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACV

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7
Based on 213 reviews
Cleanliness: 4.5
Service: 7.5
Location: 10
Room Quality: 5
Amenities: 8
Value for Money: 4.5
Food and Beverage: 9.5
Overall Experience: 7
M
Margaret • couple • us
7
2026-11-06 • via Nuitee
S
Scot • couple • us
4
2026-11-03 • via Nuitee
B
Barbara • couple • us
7
Don't go out of your way to stay here, but if on your way it is a fine enough place to stay.
Pros:

There are not many hotels in this town (on our way to somewhere else) so didn't expect much. Breakfast was OK. Hot tube was in disrepair and pool a bit sad. Easy walk to other places in town. Clean enough if you don't expect much. Walk to outside pool in a basement level rather creepy. All this said, staff were very nice. If you need a place to sleep, take it.

Cons:

See note above about pool/hot tub area.

2026-11-01 • via Nuitee
D
david • solo_traveller • us
3
2026-10-27 • via Nuitee
J
James • extended_group • us
3
The hotel is very worn out, the staff is poorly trained.
Pros:

Breakfast was good.

Cons:

The room was not up to Best Western standards.

2026-10-19 • via Nuitee
J
Julie • couple • us
8
2026-10-17 • via Nuitee
B
Brenda • extended_group • us
10
2026-10-16 • via Nuitee
S
Sarbjeet • family_with_children • us
10
Pros:

The staff was very supportive.

2026-10-12 • via Nuitee
D
Disha • extended_group • us
8
2026-10-08 • via Nuitee
C
Cyndi • couple • us
3
We will never recommend or stay at this place again.
Pros:

The room had been remodeled and was nice.

Cons:

The location. And the toilet had no handle. The coffee maker in the room did not work. Contacted management for these issues. The desk clerk told me she remembered one of the rooms needed repairs. So why wasn’t it repaired prior? She ended up coming to the room to repair the toilet handle with a replacement. Never did get coffee in the room.
Upon arrival there were 5 male workers that were off work (told us by the desk clerk after we complained) hanging around the entrances to the rooms gawking at us as we attempted to park and unpack. Because of this we were forced to tell the desk clerk that we wanted a different room. She said they usually do that, as if it was okay, but we don’t think that should be permitted. We are females, and no matter what age we are it made us feel uneasy. The price for the room was way too much for all of this negativity. Other hotels and inns we’ve stayed at are much better. We would like a at least a partial refund of $50.

2026-10-07 • via Nuitee
T
Taylor • extended_group • us
1
2026-09-11 • via Nuitee
R
Ronald • family_with_children • us
10
2026-09-07 • via Nuitee
G
Gwen • family_with_children • us
9
Pros:

Our room had patios that lead to the pool, which we had to ourselves that particular evening. The front desk staff & maintenance man named TJ were particularly friendly. We found the rooms to be clean and comfy. The breakfast was excellent.

Cons:

Apparently the hot tub hasn't worked in a couple years or so. That would have been nice.

2026-09-01 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-08-30 • via Nuitee
M
Manoj • couple • us
9
2026-08-28 • via Nuitee
F
Francisco • couple • us
8
2026-08-26 • via Nuitee
M
Michael • couple • us
8
It didn’t look like the motel was prepared for summer travelers
Pros:

Bottom floor next to swimming pool

Cons:

The hot tub was inoperable. The room should have had extra toilet paper in the closet. One of the walls corner’s had a sizable gash on it, when we first entered the room. We reported it and took a picture.

2026-08-23 • via Nuitee
B
Bivens • extended_group • us
3
Not good.
Pros:

Breakfast was good.

Cons:

There were ants all over bed and floor of room. We were moved to another room.

2026-08-17 • via Nuitee
J
Jeanne • extended_group • us
5
Pros:

The location was good. The view was nice.

Cons:

The hotel was terribly understaffed. One gal was managing the front desk AND doing laundry to prepare for incoming guests. The laundry room was not available to guests. You had to go to the front deck for ice. The TV did not stream properly and the one gal managing the front desk was trying her best to accommodate us. It was obvious that staff was not being managed properly.

2026-08-15 • via Nuitee
C
Christopher • couple • us
7
2026-08-14 • via Nuitee