Best Western Plus Humboldt House Inn

Hotels
Best Western Plus
7.2 (355 reviews)
701 Redwood Dr , Garberville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location near attractions
Large rooms and accommodating staff
Cons:
Cleanliness issues noted
Poor service experience from some staff

Categories

Cleanliness
5.69
Mark of blood on the wall and general lack of cleanliness noted in reviews.
Service
8.66
Mixed experiences with some positive mentions of staff, but serious complaints about specific staff behavior.
Location
8.7
Good location near attractions, mentioned positively in multiple reviews.
Room Quality
6.65
Inconsistent room quality with issues such as smoke smell and noisy AC noted.
Amenities
7.18
Some amenities noted positively, but lacking in certain areas, such as furniture.
Value for Money
7.14
Decent for the price, though some felt it wasn't worth it.
Food and Beverage
6.19
Mixed reviews with complaints about breakfast quality and selection.
Overall Experience
7.36
Overall experiences vary, with significant dissatisfaction from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:30

Property Description

Outdoor Pool: Relax and unwind by taking a refreshing dip in our outdoor pool.

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, free WiFi, and free toiletries in every room.

Convenient Services: Benefit from our 24-hour front desk and free private parking during your stay.

Ready to experience comfort and convenience? Book your stay at Best Western Plus Humboldt House Inn now!

Important information:

The property does not accept prepaid cards or gift cards. The card needs to issued by an official bank or credit union.

Please note the name on the credit card must match the name on the reservation.

Please note: An incidental hold will be charged to the guest's credit card at the time of check-in.

Offering an outdoor pool, Best Western Plus Humboldt House Inn is set in Garberville in the California Region. Free WiFi is offered throughout the property and free private parking is available on-site.

Each room comes with a flat-screen TV. A balcony or patio are featured in certain rooms. Every room comes with a private bathroom. For your comfort, you will find free toiletries and a hairdryer.

There is a 24-hour front desk at the Best Western Plus Humboldt House Inn.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACV

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 355 reviews
Cleanliness: 5.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 7.36
G
Gwen family_with_children us
9
Pros:

Our room had patios that lead to the pool, which we had to ourselves that particular evening. The front desk staff & maintenance man named TJ were particularly friendly. We found the rooms to be clean and comfy. The breakfast was excellent.

Cons:

Apparently the hot tub hasn't worked in a couple years or so. That would have been nice.

2026-09-01 via Nuitee
T
Teresa solo_traveller us
10
2026-08-30 via Nuitee
M
Manoj couple us
9
2026-08-28 via Nuitee
F
Francisco couple us
8
2026-08-26 via Nuitee
M
Michael couple us
8
It didn’t look like the motel was prepared for summer travelers
Pros:

Bottom floor next to swimming pool

Cons:

The hot tub was inoperable. The room should have had extra toilet paper in the closet. One of the walls corner’s had a sizable gash on it, when we first entered the room. We reported it and took a picture.

2026-08-23 via Nuitee
B
Bivens extended_group us
3
Not good.
Pros:

Breakfast was good.

Cons:

There were ants all over bed and floor of room. We were moved to another room.

2026-08-17 via Nuitee
J
Jeanne extended_group us
5
Pros:

The location was good. The view was nice.

Cons:

The hotel was terribly understaffed. One gal was managing the front desk AND doing laundry to prepare for incoming guests. The laundry room was not available to guests. You had to go to the front deck for ice. The TV did not stream properly and the one gal managing the front desk was trying her best to accommodate us. It was obvious that staff was not being managed properly.

2026-08-15 via Nuitee
C
Christopher couple us
7
2026-08-14 via Nuitee
M
mike solo_traveller us
7
2026-08-12 via Nuitee
J
Jason solo_traveller us
4
Pros:

Convenient location by the 101

Cons:

Rude staff, threatened an early check in fee for arriving at 3:05pm. It's was 105 degrees out and the room AC was not on when I arrived. It took over five hours for the room to cool down.

2026-08-10 via Nuitee
S
Stefanie couple de
8
Gute Übernachtungsmöglichkeit. Gutes Preis/Leistungsverhältnis
Pros:

Große Zimmer, großes Badezimmer

2026-08-10 via Nuitee
A
Ann extended_group us
2
Not happy asked for at least a free night
Cons:

Sheets were dirty had to get them changed brought more dirty sheets. Place was not clean. They had no extra towels. It seemed like everything is always in the wash. Front desk was really rude when I asked to speak to a manager. I feel the minimum they owe me is a free night as we had to make our own beds up when they brought clean sheets finally

2026-08-09 via Nuitee
M
Melonnie family_with_children us
5
Stayed here 5 times over the last 20 years; can't justify the cost anymore in this condition.
Pros:

The pool and location were good.

Cons:

Room was very run down, ripped bed skirt, dirty patio doors and patio. There were dangerous wood protrusions from the bed frame. Breakfast was mediocre with two main stations out of order. Hot tub was a dangerous eyesore. Just an empty concrete hole with single piece of yellow tape around it. Access to the pool was not functioning so had to use a side gate that involved steps. Not accessible for sure.

2026-08-08 via Nuitee
J
James couple us
10
It was one night and good
Pros:

The staff was very friendly, the room was very clean and comfortable, the only complaint I had was the breakfast place was out of almost everything..

Cons:

The breakfast area could have been better prepared

2026-08-06 via Nuitee
B
Barbara couple us
5
The gal and her husband that checked us in were very nice and helpful, but that’s the only good thing.
Pros:

Not much, there was nothing nice about the property. The staff was very nice and helpful.

Cons:

The hotel needs a major makeover. It’s very dated and maintained, the hot tub was closed off and filthy. The hotel is very run down. It wasn’t worth the money we paid.

2026-08-03 via Nuitee
M
Michelle solo_traveller us
10
Pros:

The rooms are spacious and clean. The bed was very comfortable as well.

2026-07-25 via Nuitee
S
Stewart family_with_children us
4
Wouldn't do it again.
Pros:

The location is good to the redwoods. It is easy access to the rest of the town of Garberville. We were given a room that was "poolside" which in concept was nice.

Cons:

The room smelled like a smoker had been there. This is common in cheaper places like this. Also, there was no toilet paper, and we had to call the front desk to bring some. Initially, he brought a box of tissues and nervously mumbled something about "can't find." Our poolside room led to a locked gate, held shut by a zip tie. So, not really pool access if you have to walk all the way around. The ground-floor rooms are accessed by a subterranean corridor that is spooky. That place needs a lot more decorations and plants to change the atmosphere. Otherwise, it feels like somewhere you might be murdered.

2026-07-20 via Nuitee
R
Raimund solo_traveller at
4
2026-07-19 via Nuitee
J
JoElayne solo_traveller us
8
2026-07-14 via Nuitee
F
Foster solo_traveller us
6
Pros:

Comfortable

Cons:

Upon checking in I was told they didn't have rooms with a pool view as my reservation said. I also went to my room and found a dirty coat in the corner. There were rocks and debris on the carpet.
The pool looked dirty.

2026-07-10 via Nuitee