Best Western Harbour Pointe Lakefront

Hotels
Best Western
9.2 (1828 reviews)
797 North State Street , Saint Ignace , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Comfortable rooms
Excellent breakfast
Cons:
Issues with amenities accessibility
Pool not open during stay
Small room sizes

Categories

Cleanliness
8.88
Most reviews highlight cleanliness positively except where breakfast and swimming were separately located.
Service
9.85
Many reviews mention excellent service, particularly from staff members like Denise.
Location
9.39
Guests appreciated the clean, beautiful location and its proximity to attractions.
Room Quality
9.34
The majority of guests were impressed with the quality of their rooms and the upgrades provided.
Amenities
8.37
While some enjoyed the amenities, others had issues with accessibility.
Value for Money
8.83
Room pricing was noted, with some considering it high for the experience.
Food and Beverage
9.38
The breakfast options received high praise from guests.
Overall Experience
9.55
Overall sentiment reflects high satisfaction, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:38

Property Description

Evening Bonfire and Marshmallow Roast:
Experience cozy evenings by the beach with a bonfire and marshmallow roast, perfect for creating lasting memories with loved ones.

Indoor/Outdoor Pool with Stunning Views:
Relax and unwind in our indoor/outdoor pool while enjoying breathtaking views of the surrounding area, providing the ultimate vacation experience.

Convenient Amenities and Activities:
From complimentary full breakfast and free WiFi to upgraded rooms with spa baths and private balconies, we offer everything you need for a comfortable stay. Explore the fitness center, private shoreline, children’s playground, and discounted vacation packages for a truly unforgettable getaway.

Book your stay at Best Western Harbour Pointe Lakefront in St. Ignace now to enjoy these fantastic amenities and more!

Important information:

Please note the property is 100% smoke free throughout.

An extra bed is available for USD 10 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLN

Location

Property Accessibility

Total Disability Score: 3.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1828 reviews
Cleanliness: 8.88
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
R
Rebecca solo_traveller ca
5
Friendly staff, overpriced property
Pros:

The staff were very friendly, helpful and accommodating. Nice pool and waterfront view.

Cons:

The pictures of the property are AI enhanced. They present the property as bright, fresh and newly renovated. In reality, it's dark and rundown with the smell of mildew throughout. I was disappointed for the price paid.

2026-08-07 via Nuitee
A
Abbas family_with_children us
4
Pros:

The location

Cons:

The AC was not working, room smells, and the sink was clogged

2026-08-06 via Nuitee
B
Brittany couple us
5
Pros:

Jews were incredible

Cons:

Someone pooped on the pool deck and in the pool

2026-08-04 via Nuitee
B
Brenda couple us
9
2026-08-04 via Nuitee
T
Thera family_with_children us
10
we have been here before and we will absolutely be returning again!!
Pros:

Every part of our 5 day stay was excellent!! Ricardo and Denise were 2 names that I remember the most! Everyone was so friendly and always had a smile on!!

Cons:

i would not have changed anything!

2026-08-03 via Nuitee
A
Ashley family_with_children us
6
Have looked at other resorts in the area for our next visit
Pros:

Great location, great pool, and great view.

Cons:

I requested a specific room number after having such a great experience our first stay. I was told I reserved a pool view room with double beds and they had no record of the request. I looked later at my reservation and it said I reserved a partial lake view room queen beds. It was a very uncomfortable sleep with two adults in a double bed. We were so looking forward to our room requested and stated we would pay more if needed. The pool not once had any clean towels available. My son was looking forward to the pool lights and they were never turned on. The entire pool area was actually very dark and I feel like safety would be a concern. Vending machines were not stocked. Breakfast was very busy and not all food was restocked - once something was out, it was out. Our room got partially cleaned a day. It was disappointing from what we remembered previously.

2026-08-03 via Nuitee
R
Rebekah couple us
10
Absolutely wonderful
Pros:

The location was beautiful. The facility had an indoor pool and outdoor.

Cons:

N/A

2026-08-02 via Nuitee
A
Angela couple us
9
2026-07-25 via Nuitee
L
Lori solo_traveller us
10
2026-07-25 via Nuitee
T
Terra couple us
9
2026-07-25 via Nuitee
C
Curtice extended_group us
10
Will be back again
Pros:

It’s the perfect spot week of the car show

Cons:

I don’t like how the raise the prices car show weekend but all the hotels do it

2026-07-25 via Nuitee
S
Sandra family_with_children us
10
We would have happily stayed longer.
Pros:

Lobby staff was very helpful. We liked the shutel service. The breakfast was very good.

Cons:

nothing

2026-07-24 via Nuitee
E
Edina couple br
10
Ótimo custo benefício, porém sem café da manhã.
Pros:

Toda a acomodação estava impecável.

Cons:

Eles dizem que tem café da manhã, mas na verdade não tem.
Eles tem café estilo americano ( chá fé ) e muffin. Somente. Isso não é café da manhã.

2026-07-23 via Nuitee
T
Trisha family_with_children us
10
we loved our stay at the best western, it offered great views and wonderful family vibes!
Pros:

the property and the extra special touches were amazing for our family. we had an outstanding time in the outdoor pool upon arrival. we enjoyed the views of lake huron and other families using the large grass area to play baseball while our kids played on the playground. topping off the night, the bonfire and provided s’more kits were a highlight! my husband and i enjoyed sitting on our balcony after we put the kids to bed, where we were able to chat and simply enjoy our surroundings. the included breakfast was great, well stocked with food and staff to assist. lastly, it was so easy to use the included shuttle to get to the mackinac ferries. we will be back and we will tell everyone how great our stay at the best western was.

2026-07-22 via Nuitee
J
Joy solo_traveller us
9
Pros:

The staff in the front desk

Cons:

The staff in the restaurant

2026-07-21 via Nuitee
M
Milagros couple us
8
Really enjoyed our room
Pros:

Clean and comfortable. Good location near the ferries

Cons:

Nothing comes to mind

2026-07-21 via Nuitee
M
Mary couple us
8
The balcony had a good view of the lake
Pros:

The breakfast had a good selection

2026-07-20 via Nuitee
C
crocuslover Couples Frederick, Maryland
10
Truly incredible property
Pros:

I had no idea that a Best Western could be this amazing. This is a large property with several hotel buildings. Many rooms are lakefront or Lakeview. They have an indoor and outdoor pool with hot tub, Cornhole, firepit, s'more supplies brought out at night, breakfast buffet and a short ferry ride away from Macinac Island. I'm pretty sure there was a playground as well. Lots of space for kids to run around. My only complaint is that the pool deck for the outdoor pool is made of rocks and it is very uncomfortable to walk on. I also stepped on a sliver of something while walking about 10 feet on the pool deck and have not been able to get it out. This would probably not have happened if the pool deck was more sweepable. Overall this place is a great spot to stay and relax.

2026-07-18 via Tripadvisor
C
chrisfR8165PE Couples
2
Old dated musty smelling rooms!
Pros:

From the exterior the grounds look maintained and buildings look renovated. Walk inside your room and find out what this place is really an old musty smelling dingy dated motel. also, the window unit air conditioner would cycle on every five minutes and make a horrible sound. on top of that you’re paying almost $300 a night. What a rip off. We stayed here with a group and had two other rooms with similar experiences. don’t stay here under any circumstances. You’ve been warned.

2026-07-17 via Tripadvisor
D
Debra couple us
5
Pros:

Nice location and staff was friendly.

Cons:

Way overpriced for accommodation

2026-07-16 via Nuitee