Crandon Inn & Suites

Hotels
7.2 (325 reviews)
9075 E Pioneer St , Crandon , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Non-functional amenities
Mold in bathrooms
Service delays

Categories

Cleanliness
7.6
Some reviews mention cleanliness but also highlight issues like mold and stains.
Service
7.9
Staff was generally rated positively, though there were service delays.
Location
8.1
Location noted as quiet and relaxing, though limited activities.
Room Quality
6.6
Rooms were described as nice but had issues like mold and double bookings.
Amenities
6.1
Multiple amenities reported as non-functional, such as the pool and spa.
Value for Money
7.6
Expectations met for the price, but notable issues reduce perceived value.
Food and Beverage
6.6
Breakfast was described as okay but not remarkable.
Overall Experience
7.1
The experience varied widely from positive to very disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:33

Property Description

Luxurious Accommodations
Experience a comfortable stay in our air-conditioned rooms with free WiFi and private bathrooms. Enjoy the convenience of room service and a 24-hour front desk for all your needs.

Fitness Center and Sun Terrace
Stay active in our fitness center or relax on the sun terrace.

Delicious Continental Breakfast
Start your day right with a complimentary continental breakfast every morning at Crandon Inn & Suites.

Book your stay now at Crandon Inn & Suites for a memorable experience in Crandon.

Important information:

Kindly note that the pool will be closed for maintenance from April 2nd to April 12th. We apologize for the inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RHI

Location

Guest Reviews

7.2
Based on 325 reviews
Cleanliness: 7.6
Service: 7.9
Location: 8.1
Room Quality: 6.6
Amenities: 6.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7.1
H
Henri
8
Pros:

The bathroom looks to need some minor repairs to be completed but the room was very clean.

2025-10-06 via Nuitee
M
Michael
10
Pros:

Rooms were very nice, clean and comfortable. Staff was great. I highly recommend them.

2025-09-29 via Nuitee
B
Beth family
8
Pros:

Nice hotel , clean , big rooms with a wonderful pool area. Unfortunately the pool was closed when we were there. Hotel needs some updating and the hotel landscaping is not being taken care of. Also the alarm system was beeping every morning for hours

2025-09-27 via Nuitee
B
Brittany
6
Pros:

Hotel was clean, but arrived and the pool was out of order. Would have been nice to know that up front.

2025-09-18 via Nuitee
F
Frank friends
2
Pros:

The spa and pool were not functional and this is why we booked this location, we received no advance warning and were offered no credit for the non functional equipment

2025-09-08 via Nuitee
J
Jeff family
10
Pros:

Super comfortable hotel with very clean accommodations. The staff was great. Well, there’s not much to do in the immediate area. It’s very quiet and relaxing. Highly recommend this hotel if you ever need to be in the Crandon area.

2025-09-02 via Nuitee
B
Beverly family
6
Pros:

Pool, hot tub, and ice machine not working. Stains on blanket. No one ever at front desk. Waited 25 minutes to check in after ringing bell several times.

2025-08-08 via Nuitee
N
Nicholas
6
Ummm, what?
Pros:

Booked online, got to a desk with key cards scattered all over it and a phone number, called the phone number, couldn’t understand the lady on the line and eventually just took a random key that had “2Q” and a room number written on it, left early in the morning before staff arrived and was never charged for the room. Cool that it was “free” but that was about it. I’d look into other alternatives in the area.

2025-08-06 via Nuitee
C
Craig young couple us
8
it is the only option and it was reasonable
Pros:

accomadations were as expected breakfast was a treat . will return

Cons:

I can't think of anything at that price

2025-08-02 via Nuitee
V
Verified traveler
6
Crandon Inn
Pros:

Hotel is showing its age. Pool was not working the entire week despite promises it would be. Breakfast was ok. Bathroom and shower have mold and mildew. Just not a comfortable stay. Disappointed

2025-07-25 via Nuitee
B
Brad review category business travellers us
8
Very good
2025-07-25 via Nuitee
H
Hugh family
6
Pros:

Its the only real option in the area. The rooms are a good size and clean, breakfast isnt great. The pool has been out of action for a long time. We stayed here last year and it was closed then as well. They shouldn't advertise as having a pool.

2025-07-24 via Nuitee
A
Anthony friends
2
Pros:

We have stayed here before and had pleasant stays. This time was absolutely horrible. When checking in they gave us our room key. Went up found naked people in the pull out sofa. Room was completely occupied. Went back to front desk they said it was impossible room is vacant. Ha it was not. So he calls someone to help him because he couldn’t figure out how to switch rooms. She tries to charge me for another room. Get to unoccupied room mold and patch work on bathroom walls. Pool closed. On the upside the morning staff were very nice. This hotel stay was not worth what we paid.

2025-07-23 via Nuitee
A
Anonymous solo traveller us
8
Very good
2025-07-22 via Nuitee
L
Lieanna family with young children us
9
Superb
2025-07-21 via Nuitee
T
Trinette young couple us
10
Exceptional
2025-07-21 via Nuitee
R
Rodney young couple us
9
Superb
2025-07-20 via Nuitee
R
Raymond with friends us
9
Superb
Pros:

Bunin

2025-07-19 via Nuitee
N
Nick solo traveller us
10
Exceptional
2025-07-15 via Nuitee
W
Whitaker family with young children us
3
Need to do better
Pros:

The 1 worker that we saw was nice

Cons:

The pool and hot tub were not in working order on a holiday weekend, the shower rods were falling down, there was crust under a pillow on the fitted sheet of one of the beds, over all one of the worst hotels that we had to stay at, it there was another hotel in Crandon we would have went there.

2025-07-15 via Nuitee