Radisson Hotel River Falls

Hotels
•
Radisson Americas
7.8 (209 reviews)
100 Spring Street , River Falls , US
+1 715-403-4006

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful, friendly staff
Great, convenient location (near mall/downtown)
Secure/indoor parking garage
Decent to very good breakfast
Some clean, comfortable rooms with good amenities (fridge, microwave)
Pleasant on-site dining noted by some guests
Cons:
Significant cleanliness problems (ants, dirty utensils, dried blood on bedding reported)
Pool and hot tub closed during stays
Noise and limited ventilation (windows can't open), AC issues
Fitness center and amenity maintenance problems (dirty equipment, cable/TV issues)
Occasional unhelpful or aggressive front desk interaction
Perceived high price / below-expectation value for money

Categories

Cleanliness
5.5
Multiple reports of ants, a dirty fork, sticky surfaces, uncleaned rooms and dried blood on bedding — notable cleanliness issues reported.
Service
9.4
Staff frequently described as very helpful, friendly and understanding; a few isolated reports of an unhelpful or aggressive desk clerk.
Location
9.6
Repeatedly called convenient and well-located (in front of the mall, downtown, close to everything); clear strength for guests.
Room Quality
7.6
Mixed: some guests praised comfortable beds, fridge/microwave and clean rooms; others reported uncomfortable beds, drainage/AC issues, stagnant air and noise/soundproofing problems.
Amenities
7
Mixed amenities: strong parking/secure garage but complaints about closed pool/hot tub, fitness center maintenance and TV/cable problems.
Value for Money
6.4
Several guests felt rooms were pricey for the issues experienced; convenience and included breakfast offset cost for some but overall perceived value is below target.
Food and Beverage
8.2
Breakfast generally described as decent to very good; some praise for on-site dining, though breakfast variety was called average by others.
Overall Experience
8.7
Overall impression is positive driven by staff and location but substantially tempered by cleanliness and amenity problems, resulting in a mixed but generally favorable stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Amenities
Experience a blend of comfort and style at Radisson Hotel River Falls. Unwind at our fitness center, relax in the shared lounge, and indulge in delectable dishes at our on-site restaurant and bar.

Convenient Location
Situated just 700 meters from the University of Wisconsin-River Falls, our non-smoking property offers easy access to popular attractions like Float-Rite Amphitheatre, Xcel Energy Center, and Saint Paul River Centre. Explore the nearby Minnesota State Capitol and Science Museum of Minnesota during your stay.

Exceptional Service
Our multilingual staff provides around-the-clock assistance at the reception, ensuring a seamless and enjoyable experience for all guests. Book your stay now at Radisson Hotel River Falls for a memorable and relaxing getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

7.8
Based on 209 reviews
Cleanliness: 5.5
Service: 9.4
Location: 9.6
Room Quality: 7.6
Amenities: 7
Value for Money: 6.4
Food and Beverage: 8.2
Overall Experience: 8.7
L
Lyn • couple • us
10
2026-10-26 • via Nuitee
K
Kayla • solo_traveller • us
10
2026-10-22 • via Nuitee
E
eckert • family_with_children • us
1
Pros:

the staff was very helpful and understanding

Cons:

we did not stay at the hotel because the pool and the hot tub were closed. it had been closed for a few days and they didn't know when it would be fixed.

2026-10-09 • via Nuitee
G
Gian Luigi • couple • it
7
Così così
Pros:

Posizione di fronte al Mall

Cons:

Personale reception impreparato E colazione scarsa

2026-10-08 • via Nuitee
A
Adam • solo_traveller • us
9
2026-09-15 • via Nuitee
J
Julie • family_with_children • us
10
2026-09-14 • via Nuitee
T
Thomas • extended_group • us
8
Pros:

Breakfast was OK.

Cons:

Noisy rattles in bathroom fan.

2026-09-05 • via Nuitee
J
Jessica • family_with_children • us
9
2026-09-03 • via Nuitee
K
Kathleen • family_with_children • us
8
overall very pleasant.
Pros:

very pleasant, helpful staff. pleasant room- appreciated fridge and microwave. good location, clean, predominantly quiet. comfortable comforter and bed.

Cons:

not wild that the windows can not be opened. i'd rather have fresh air. don't really like the super cold of air conditioning, although it's better than roasting or breathing smokey air (not an issue this trip). sound proofing could be better. awakened 6 am-ish by people making noise- upstairs sounded like they were doing laps in the room. would like real maple syrup for waffles( we are in wisconsin, after all!). much better breakfast than our stay at a different chain in eau claire.

2026-08-20 • via Nuitee
C
Cherri • family_with_children • us
6
Cons:

We had ants in our room on the night stand between the beds and a couple in the bathroom. We let the front desk know when we left.

2026-08-18 • via Nuitee
E
Eric • solo_traveller • us
9
I plan to return with the Mrs. for a get away weekend in River Falls.
Pros:

Excellent accommodations, great food and SUPER friendly staff at Juniors (bartender is a great guy!), loved the indoor parking availability. Breakfast was also very good.

Cons:

Kinda of an expensive room...gotta say...

2026-08-13 • via Nuitee
L
Lowell • solo_traveller • us
10
2026-08-08 • via Nuitee
A
Andy • family_with_children • us
8
Good Hotel. People are very nice.
Pros:

Breakfast was decent. Nothing special.

Cons:

Clener room. Better breakfast area and menu.

2026-07-20 • via Nuitee
L
Lennon • couple • us
1
Bad, dirty, uncomfortable.
Pros:

The location

Cons:

There was a dirty fork in our bedroom and the countertops where sticky, and the beds were very uncomfortable.

2026-07-19 • via Nuitee
A
Amanda • solo_traveller • us
1
Drugs and Blood
Pros:

Was able to book a room last minute on a friday night, had to switch rooms twice and several open rooms were available.....red flag

Cons:

Drugs on desk, uncleaned room for first room. Second room, the air didn't work and the room was stagnant and smelled like hot urine. My daughter pulled the blanket back to then find dried crusted blood, not blood stains, all over the back side of the duvet. When I went down to show the desk clerk, she got extremely angry and agressive, claimed she washed that blanket herself, but refused to touch it.

2026-07-18 • via Nuitee
H
Heather • couple • us
9
2026-07-14 • via Nuitee
C
Carolina • couple • us
8
2026-06-30 • via Nuitee
D
Danielle • couple • us
7
first night here but will give another chance because of convenient location
Pros:

location, price, and convenience.. close to pretty much everything

Cons:

fitness center had no way to clean equipment, our bathtub in room didn’t drain at all, front desk staff lady basically didn’t say anything except asking for an ID and CC- didn’t give any direction about breakfast next morning, where anything was in hotel, how to get to room, where or how long the restaurant was open, and never got an explanation of what was being charged to my card or the amount of hold there was to it..
also even though there was a paper stating they were working on cable for televisions, there was no other way to watch literally anything unless you had an hdmi cable to hook something up, thankfully we only stayed one night.

2026-06-29 • via Nuitee
T
Theresa • family_with_children • us
10
Pros:

Staff was very welcoming. The facility was neat tidy and clean.

2026-06-19 • via Nuitee
S
Steven • couple • us
9
2026-06-18 • via Nuitee