Best Western Inn & Suites

Hotels
•
Best Western
8.7 (356 reviews)
321 Constitution Drive , Copperas Cove , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Old rooms

Categories

Cleanliness
7.45
Multiple reviews noted a filthy ceiling fan, garbage can, and a bad smell in the room.
Service
9.45
The staff were consistently described as kind, courteous, and helpful.
Location
9.45
Conveniently located near shopping and restaurants, as highlighted by several reviews.
Room Quality
7.95
Reviews mentioned rooms being old and some issues, but also noted comfort and cleanliness.
Amenities
8.45
Good breakfast options are available, though vending machines were noted as down.
Value for Money
8.45
Some guests felt they overpaid for the quality, while others found it satisfactory.
Food and Beverage
8.95
Breakfast variety received positive mentions, but some comments noted it lacked in healthiness and variety.
Overall Experience
9.45
Multiple guests expressed a desire to return, indicating a generally positive impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:05

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Experience relaxation and wellness at our Copperas Cove hotel with our refreshing outdoor pool and convenient 24-hour fitness centre. Stay active or unwind by taking a dip in the pool or squeezing in a workout at any time during your stay.

Spacious Rooms and Suites with Modern Amenities
Indulge in comfort in our spacious rooms and suites equipped with free Wi-Fi, a microwave, fridge, and coffee-making facilities. Enjoy your favorite shows on the cable TV with HBO or catch up on work at the desk provided in each contemporary room.

Convenient Location and Nearby Attractions
Located just 9 miles from Killeen-Fort Hood Regional Airport, Best Western Inn and Suites Copperas Cove offers easy access for travelers. Explore nearby attractions like the Mayborn Planetarium & Space Theater and Topsey Exotic Ranch & Park, all within a short drive from the hotel.

Book your stay now at Best Western Inn and Suites Copperas Cove for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 356 reviews
Cleanliness: 7.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.45
C
Colleen • extended_group • us
5
Was a decent stay nothing to really find extra special.
Pros:

Staff was pleasant however clerk needs help-had to wait at the front desk much too long for our liking. Very casual makes conversation while getting the work done and checking us in.

Cons:

The sheets on the bed were ripped when we got into bed. It was too late in our day to try to room rooms or get new unripped sheets. The ceiling fan doesnt work and I like one on to sleep. Towels sin bathroom were itchy. Smell could have been better-did not smell fresh in the room.

2026-04-27 • via Nuitee
T
Teri • family_with_children • us
2
The site was not at capacity. I was shocked that a guest would ever be put in this room. My niece had terrible allergies
Pros:

Convenient location

Cons:

It was dirty and in need of maintenance. I asked for a call from the manager but never got one. I shared these photos with the front desk staff.

2026-04-24 • via Nuitee
C
Colleen • couple • us
7
It was a decent day for the value, only minor disappointments in a room
Pros:

The location is great for whatever you need to do in the area.

Cons:

Our ceiling fan didn't work and the heated lamp was out in the bathroom so we could use two more pillows and another blanket but other than that, it was OK

2026-04-24 • via Nuitee
H
Hemphill • solo_traveller • us
10
Pros:

King room was huge !

2026-04-24 • via Nuitee
D
Dillon • solo_traveller • us
8
Pros:

Friendly staff. Spacious room equipped with amenities

Cons:

Pool was unusable

2026-04-22 • via Nuitee
H
Henry W • couple • us
2
We will have to go to another hotel that’s updated
Pros:

Close to stores

Cons:

Bed severely worn refrigerator not working bathroom faucet loose

2026-04-13 • via Nuitee
R
Regina • family_with_children • us
5
2026-04-08 • via Nuitee
M
Marilyn • couple • us
8
Moving
Pros:

Price staff and comfort

Cons:

Halls could be vacuumed

2026-03-30 • via Nuitee
T
Tatiyna • solo_traveller • us
9
2026-03-14 • via Nuitee
M
Morell • family_with_children • us
10
2026-03-02 • via Nuitee
M
Morell • couple • us
10
2026-03-02 • via Nuitee
M
Morell • couple • us
10
2026-02-23 • via Nuitee
C
Coronado • couple • us
10
Pros:

Everyone was welcoming,

2026-02-10 • via Nuitee
J
John • family_with_children • us
10
Exceptional stay
Pros:

The hot breakfast was outstanding, coffee and little to strong.

Cons:

Cleaning staff and front staff were very helpful and friendly. Manager Judy Governor was very helpful, and explained to how they accommodated my disabilities by placing me in a room to help with my issues. Thank you Judy.

2026-01-26 • via Nuitee
G
Gayle • solo_traveller • us
6
Clean, good location for getting to the airport easily, and very basic rooms.
Pros:

The staff were excellent and friendly. The location is good for getting to the airport and having things easily available within a short drive such as gas, food, and other essentials. The room was spacious.

Cons:

There was no coffee maker in the room. Coffee was not yet made when I left very early for a flight. I was not told if there was a vending machine where I could get bottled water - there were no cups to drink water from the bathroom faucet. I arrived late and was very tired, so I just made do.

2026-01-21 • via Nuitee
M
MARTHA • couple • us
8
Pros:

The staff at this location are always pleasant and very helpful. Heidi, Fabian, Judy, and Camille!!

2026-01-20 • via Nuitee
C
Colleen • couple • us
7
Pros:

Breakfast was great

Cons:

sheets could be softer

2026-01-20 • via Nuitee
M
MARTHA • family_with_children • us
10
2026-01-19 • via Nuitee
D
Dena • couple • us
10
Excellent choice of location for families visiting soldiers at Ft. Cavazos.
Pros:

Close to WalMart, many restaurants, shopping. Convenience of location to Ft. Cavazos, where our family lives. Pool was clean, and good sized for swimming with our family. Breakfast was amazing with so many options. Overall we enjoyed the stay. Would definitely recommend this property.

Cons:

No complaints

2026-01-19 • via Nuitee
A
Amelia • solo_traveller • us
9
The staff was so nice! Everyone was helpful and friendly, and it was extremely appreciated.
Pros:

The breakfast was decent. I had apple juice, scrambled eggs, potatoes, and a biscuit with butter. There was also a waffle making station, breakfast sausage, yogurt, and various other options that I didn't get a chance to try.

Cons:

The only issue was that the vending machines were down, but the workers at the front desk were selling what would've been in the vending machines.

2026-01-19 • via Nuitee