SureStay Hotel by Best Western Floresville

Hotels
•
Best Western
7.7 (138 reviews)
1720 10th Street , Floresville , US
+1 830-393-0443

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean/immaculate rooms (reported by multiple guests)
Welcoming, congenial staff; responsive management
Good location / close to destinations
Comfortable beds
Small pool and well-maintained grounds
Good pricing and quick reservations (regular guest praise)
Cons:
Mold/room stench reported
AC issues (no central AC and units turning off)
No elevator
Pet rooms not well maintained; undisclosed pet fees
Restroom door didn't close
Price perceived as high by some guests
At least one report of unhelpful manager/front desk refusal to relocate guest

Categories

Cleanliness
6.8
Mixed: several guests call rooms 'immaculate' and 'very clean', but others report mold, stench and pet-room poor maintenance.
Service
8.6
Generally positive: staff described as congenial, welcoming and management responsive, though isolated reports of an unhelpful manager/front desk exist.
Location
8.2
Positive: multiple guests cite location and proximity as a plus ('Location', 'close and fairly priced').
Room Quality
6.9
Mixed: comfortable beds and clean rooms reported by some, but other guests note mold, doors that don't close and poorly maintained pet rooms.
Amenities
6.6
Mixed/weak: small pool praised, but several mentions of no elevator, no central AC and AC malfunctions lower this score.
Value for Money
7.2
Mixed: some guests say 'good value' and appreciate pricing/promotions, while others feel price is too high for what they received (extra pet fees noted).
Food and Beverage
7.7
Standard quality for this hotel tier
Overall Experience
9.6
Overall leans very positive for many guests due to clean rooms, welcoming staff and responsive management (regulars recommend it), though a minority experienced serious issues (AC, mold, pet fees) that caused them to leave.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Comfortable Accommodations
Experience a relaxing stay at Best Western Floresville Inn with spacious rooms equipped with a seating area, sofa, and flat-panel TV. Enjoy the convenience of a microwave and refrigerator in each room for added comfort during your stay.

Convenient Amenities
Start your day right with a complimentary hot breakfast and stay connected with in-room Wi-Fi. Take advantage of the on-site business center to handle any work tasks or print boarding passes. Unwind by the outdoor swimming pool or catch up on laundry at the guest laundry center.

Nearby Attractions
Explore the beauty of Calaveras Lake just 20 miles away or visit City River Park and Wilson N. Jones Memorial Hospital, both within a mile of the motel. Whether for leisure or business, Best Western Floresville Inn offers a convenient and comfortable stay. Book now for an unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 138 reviews
Cleanliness: 6.8
Service: 8.6
Location: 8.2
Room Quality: 6.9
Amenities: 6.6
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 9.6
E
Eric • extended_group • us
10
Execelnte
Pros:

Todo excelente

Cons:

Todo bien

2026-10-30 • via Nuitee
G
Grace • couple • us
6
2026-10-15 • via Nuitee
J
Judi • solo_traveller • us
6
Pros:

Staff was congenial

Cons:

No Elevator

No Central AC

Price too high for what I got

2026-10-13 • via Nuitee
J
Janie • solo_traveller • us
10
Pros:

The rooms were very clean beds are comfortable and the staff is always so welcoming and always so nice.

2026-10-12 • via Nuitee
G
Gabriela • family_with_children • us
2
Pros:

Location

Cons:

The room stinks, had mold. The restroom door didn't close. I did my reservation for 6 nights with my son and 2 pets they only accepted 4 night and had extra charges for pets th a t was not described on the reservation

2026-08-16 • via Nuitee
M
Mark • solo_traveller • us
9
2026-07-25 • via Nuitee
J
Juan Andres • solo_traveller • us
10
2026-07-24 • via Nuitee
E
E3150RAmichaelw • Business
10
Clean. Quiet. Good Value.
Pros:

Immaculate rooms. Well maintained. Clean grounds. Good little pool. Excellent management. Very responsive and professional. I am a regular and appreciate very good pricing and quick confirmed reservations through the Best Western app. Highly recommended.

2026-07-22 • via Tripadvisor
W
Walter • solo_traveller • us
1
Pros:

I didn't like it at all .

Cons:

Ac turned itself off completely and after awhile would turn on..I checked everything and it didn't work..after about two compete hours I call the front desk..she told me that she would change my room for another one.She talked to her manager and he constantly told me that the unit was new and it would turn itself off...I told him that he couldn't tell me what I was experiencing..after a while of talking to him I explained that I was staying another night if he could please give me another room..He said no so we packed or belongs and left with no other choice..I hated to leave because I had stayed there some many times..but I will never stay again and my family won't either...

2026-07-20 • via Nuitee
J
Jennifer • couple • us
8
2026-07-07 • via Nuitee
S
Sherry • family_with_children • us
10
Pros:

Great

2026-06-26 • via Nuitee
S
Steven • extended_group • us
7
2026-06-26 • via Nuitee
N
Norma • family_with_children • us
7
2026-06-20 • via Nuitee
D
Douglas • solo_traveller • us
6
2026-06-08 • via Nuitee
T
Taryn • solo_traveller • us
7
Pros:

It was close and fairly priced

Cons:

We had a pet room and you could tell that it just wasn't maintained

2026-06-05 • via Nuitee
A
Angie Repman • solo_traveller • us
8
2026-05-25 • via Nuitee
A
Ana • solo_traveller • us
10
2026-05-19 • via Nuitee
M
MarLou • couple • us
10
2026-04-28 • via Nuitee
T
Tina • solo_traveller • us
10
2026-04-24 • via Nuitee
M
Martinez • solo_traveller • us
8
2026-04-23 • via Nuitee