Best Western Central City

Hotels
•
Best Western
9 (188 reviews)
627 South Second Street , Central City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Professional staff
Good breakfast
Quiet location
Cons:
Dirty shower
Uncomfortable bed
Long wait at check-in

Categories

Cleanliness
8.33
The shower was reported as dirty and the hotel needs updating.
Service
9.8
Staff was mentioned as friendly and attentive.
Location
9.84
The location was noted as convenient and favorable.
Room Quality
7.79
Mattresses and pillows need to be replaced; several complaints about room comfort.
Amenities
8.82
Amenities such as breakfast were positively reviewed, but the pool has been closed for a long time.
Value for Money
8.78
Value is lower due to room quality issues relative to price paid.
Food and Beverage
9.33
Breakfast received positive feedback.
Overall Experience
9.3
Overall stay was satisfactory, but some improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:33

Property Description

Convenient Location
Situated just 1 mile from the Central City Convention Center, Best Western Central City offers easy access to downtown attractions. The Duncan Cultural Center Museum is also just a short 8-mile drive away.

Modern Amenities
Each guest room is equipped with a flat-screen cable TV, refrigerator, coffee machine, and en suite bathroom. Stay connected with free Wi-Fi access throughout the property.

Wellness and Business Facilities
Take advantage of the indoor heated pool, fitness center, and business center during your stay. Start your day right with a complimentary continental breakfast served in the lobby.

Book your stay at Best Western Central City for a comfortable and convenient experience.

Important information:

Please note that the indoor pool will be closed until summer of 2025.

Renovations are starting August 2024 through November 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 188 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
R
Robert • solo_traveller • nl
8
Priima. Rustige nette en schone kamers. Loop afstand van het centrum.
Pros:

Ontbijt was zozo - keuze vrij beperkt. Koffie was zonder meer goed.

Cons:

Geen idee. Geen klachten op dit vlak.

2026-05-11 • via Nuitee
E
Eunice • couple • us
7
None
Pros:

None

Cons:

They didn’t have any breakfast

2026-05-05 • via Nuitee
M
mandi • solo_traveller • us
10
2026-05-04 • via Nuitee
S
Shue • solo_traveller • us
10
Pros:

The beds were super comfortable and the breakfast was wonderful.

2026-05-01 • via Nuitee
D
Dennis • couple • us
8
Not a bad stay for the price.
Pros:

A hot tub in the pool area would have been a nice touch.

Cons:

Pillows for sleeping were a little soft.

2026-04-24 • via Nuitee
S
Sandy • couple • us
8
Cons:

The breakfast was just ok.

2026-04-20 • via Nuitee
A
Andy • solo_traveller • de
8
Ruhige Lage direkt an der Interstate
Pros:

Ruhige Zimmer
freundliches Personal
Heißes Wasser zum Duschen

2026-04-10 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-04-06 • via Nuitee
R
Rogers • family_with_children • us
10
2026-04-05 • via Nuitee
A
Allman • couple • us
5
2026-03-17 • via Nuitee
R
Ronald • solo_traveller • us
10
Pleasant
Pros:

Easy access on and off the highway

Cons:

Nothing

2026-03-07 • via Nuitee
M
Marian • family_with_children • us
10
2026-03-01 • via Nuitee
P
Pat • family_with_children • us
9
2026-01-20 • via Nuitee
T
Teresa • couple • us
2
The
Pros:

No animals allowed.

Cons:

The room could have been a lot better & breakfast considering it being a Best Western that we have used a lot.
The room and covers smelled.
My husband was gonna take a bath and black stuff was coming up out of the drain. No extra toilet paper just what was on the roll that we ran out of. It was loud.
The breakfast at 8am had a few pieces of bacon, a spoon of eggs, no bread, no biscuits no one working it.

2026-01-19 • via Nuitee
B
Billy • couple • us
8
2026-01-19 • via Nuitee
E
Eric • solo_traveller • us
10
Traveled to your city for a meeting alone.. last minute reservation. Everything was great.. clean, neat, professional st
Pros:

Everything was exceptionally nice, clean, comfortable and certainly exceeded my expectations..

Cons:

Not anything

2025-10-26 • via Nuitee
A
Amy • couple • us
6
The bed was comfortable and it was quiet
Pros:

The location was nice and the breakfast was really good

Cons:

At check-in and checkout, I had to wait forever and ring the bell for anybody to bother to come. The shower was dirty. It was so complicated to try to figure out the TV never have. I worked even in foreign countries one that was so complicated to figure out the channels. It shouldn’t have been that way. The pillows were four tiny throw pillows on the bed. Two of them together might make one standard pillow very uncomfortable. After two years there’s still a hole in their parking lot. We stayed there two years ago. They say it’s a Cinco, but it’s never sank anymore. Got any better in the city said they just can’t figure it Out. You have to drive around barricades in the parking lot and the swimming pool is still closed and has been for two years what’s the point of saying you have one if you never use it just fill it in! The shower also had holes in it that had been patched. And in the photos you can see bright white spots in the tub that was the only clean spots in it. The hotel needs updating desperately.

2025-10-20 • via Nuitee
A
Ashley • family_with_children • us
8
It was just what we needed for the weekend. Staff was friendly and very attentive. Clean room.
Pros:

Convenient Location

2025-10-11 • via Nuitee
A
Allen
10
Pros:

Nice hotel. Plenty of parking.

2025-10-06 • via Nuitee
P
Pamela • couple • us
4
Would not stay again
Pros:

Location & staff were both good

Cons:

Difficult operating tv, lamp bulbs out, pillows uncomfortably, room was extremely Cold upon check in and didn’t warm up much with change in temperature control. Breakfast was not much

2025-10-03 • via Nuitee