SureStay Plus Hotel by Best Western Poteau

Hotels
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SureStay Plus Hotel by Best Western
8 (280 reviews)
3111 N Broadway St , Poteau , US
+1 918-647-4001

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Soft/comfortable beds
Friendly, accommodating staff (including helpful night manager)
Quiet/peaceful stays
Pet-friendly
Pool available
Breakfast described as good and filling
Convenient location for many guests
Staff returned lost items
Cons:
Dirty floors, mold smell and dirty showers reported
No in-room coffee maker in multiple rooms
Worn/dated living-room furniture in some rooms
AC and shower problems (not cooling, leakage, showerheads failing)
No safety bars in tub/shower area (accessibility concern)
Water outage / busted pipe reported
Limited parking / parking conflicts, especially for disabled guests
Occasional unpleasant interactions with other guests over parking

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness but multiple reviews described very dirty floors (black on feet), mold smell, dirty showers and a long water outage—overall cleanliness is a noted problem for some rooms.
Service
8.6
Generally positive: staff frequently described as friendly, accommodating and helpful (including a helpful night manager and staff who turned in lost glasses). Some front-desk communication about parking caused minor friction.
Location
8.6
Mostly praised as convenient and in a good location for guests; a few noted awkward access to the highway and limited parking (especially for disabled guests).
Room Quality
6.5
Mixed: rooms noted as spacious with comfortable beds by some guests, but others reported worn living-room furniture, AC not cooling properly, shower leakage and showerhead failures, and missing safety bars in tubs.
Amenities
8.6
Pool and complimentary breakfast were called out positively and the hotel is pet-friendly; however multiple guests noted the absence of an in-room coffee maker.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.6
Breakfast described as good and filling by several guests; but recurring complaints about no coffee maker in rooms reduce the F&B convenience.
Overall Experience
8.6
Mixed overall: many guests reported comfortable, peaceful stays with friendly staff, while a subset experienced significant issues (cleanliness, AC/shower problems, parking) leading to very negative stays for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Delight in a Scenic Stay in Poteau

Breakfast Buffet: Start your day right with a complimentary full breakfast featuring a variety of delicious options including hot eggs, sausage, pastries, fruits, yogurt, and cereal.

Nearby Attractions: Explore the beauty of Talimena National Scenic Byway and the educational hub of Carl Albert State College just a stone's throw away from the hotel.

Convenient Location: Situated close to Poteau Skate Park, SureStay Plus Hotel by Best Western Poteau offers a perfect blend of comfort and convenience for your stay.

Book your stay now for a memorable experience at SureStay Plus Hotel by Best Western Poteau.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Location

Guest Reviews

8
Based on 280 reviews
Cleanliness: 6.5
Service: 8.6
Location: 8.6
Room Quality: 6.5
Amenities: 8.6
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 8.6
R
Robert • family_with_children • us
8
2026-11-07 • via Nuitee
E
Edward • couple • us
6
It was ok. Pillows to small, toilet didn’t fill up after flushing, had to run water from tub & poor into toilet tank
Pros:

Location

Cons:

Doors directly to outdoors. People right outside our room door smoking & talking early in the morning & late night.

2026-11-02 • via Nuitee
J
Joseph • solo_traveller • us
10
No problems
Pros:

Fast check in, clean quiet room

2026-11-01 • via Nuitee
R
Ronald • couple • us
10
2026-10-25 • via Nuitee
L
Larry • extended_group • us
7
2026-10-22 • via Nuitee
W
W • family_with_children • us
8
Pros:

Room was spacious and bed was soft.

Cons:

The living room furniture needs to be replaced in our room (160)
Need safety bars in the tub/ shower area.
Hard for us to get out safely

2026-10-22 • via Nuitee
C
Connie • family_with_children • us
7
2026-10-21 • via Nuitee
T
Tammy • family_with_children • us
10
Pros:

Clean

Cons:

No coffee maker

2026-10-20 • via Nuitee
N
Nancy (joan) • couple • us
6
i did let the staff or front desk know of the complication of the nasty note left on my window
Pros:

i liked the night manage who was helpful and kind .

Cons:

one of the other guest were rather unkind to me as result of my parking in front of my motel room , which was expressed by front desk that guest do not reserve parking yet there was a cone in front of my parking in front of the room that was told to me at check in we could use the space since there was only disabled parking next to it .

2026-09-10 • via Nuitee
K
Kaylee • family_with_children • us
6
Staff was friendly. They just need to clean better
Pros:

The floor was very dirty. My feet and family members feet were black on bottom after walking around the room. Also there was a busted water pipe so we were with out water for over 6 hours.

Cons:

Cleanliness

2026-09-09 • via Nuitee
R
Rocky • solo_traveller • us
9
2026-08-31 • via Nuitee
K
Krishna • solo_traveller • us
8
Good stay
2026-08-29 • via Nuitee
S
Shelly • couple • us
10
Went 15 hours away for my daughter to get off to college.
Pros:

Nice and very welcoming

Cons:

Na

2026-08-19 • via Nuitee
T
Tammy • solo_traveller • us
1
2026-08-13 • via Nuitee
B
Brenda • family_with_children • us
10
Blessed
Pros:

Quiet, left son’s glasses and the cleaning ladies turned them in to the front desk. So thankful

2026-08-11 • via Nuitee
L
Leanna • solo_traveller • us
10
I was traveling with my fur baby and she was just as valuable a guest as I was and I appreciated that. 5 Star!
Pros:

Staff was very accommodating and very friendly.

2026-08-09 • via Nuitee
S
Sonia • solo_traveller • us
8
2026-08-07 • via Nuitee
R
Ronald • solo_traveller • us
7
Was adeqate for the most part. Shower difficulties overshadow my stay.
Pros:

Room was spacious, breakfast was good and filling. Plenty of parking. Staff was very friendly and helpful.

Cons:

The shower in my handicapped was not fully functional. Excessive leakage and shower heads failed to stay in place.

2026-08-04 • via Nuitee
A
Amber Adams • solo_traveller • us
6
2026-07-20 • via Nuitee
G
Greg • family_with_children • us
9
2026-07-16 • via Nuitee