Best Western Giddings Inn & Suites

Hotels
•
Best Western
7.5 (129 reviews)
2161 E Hempstead St, Giddings, Texas, 78942 , Giddings , US

Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Assistive listening devices available
24-hour business center
Free self parking
Free continental breakfast
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly/welcoming staff reported by several guests
Some guests found rooms spacious and clean
Daily housekeeping provided on some stays
Reasonable/decents prices and occasional discounts
Convenient/secure location (locked entrance, near Walmart)
Cons:
Multiple reports of roaches (live and dead)
Musty/strong odors (including dog and marijuana smells)
Dirty rooms and overall cleanliness issues
Occasional rude or unhelpful front desk staff
Short/limited breakfast hours and understaffed breakfast service
Locked entrance causing check-in inconvenience
Noisy or ineffective AC and uncomfortable beds
Broken room furnishings and missing in-room items (no kettle)

Categories

Cleanliness
3.5
Multiple guests reported musty odors, persistent smells (including dog and marijuana), visible dirtiness and both live and dead roaches — significant cleanliness problems across several stays.
Service
9
Mixed but frequently positive: several reviews call staff welcoming and check-in/out easy, and management offered a discount in one incident; however there are isolated reports of rude desk clerks and slow/problematic responses.
Location
9
Location is noted (next to a Walmart) and secure (locked entrance with key access); no major negative location comments, generally convenient/safe for guests.
Room Quality
5.5
Mixed room experiences: some guests found rooms spacious and clean, while others reported musty or foul smells, bed discomfort, broken furniture parts, noisy AC and insect problems.
Amenities
8
Functional amenities present (breakfast area, ice machine, in-room coffee), but operational issues noted such as short breakfast hours, counter-only service, lack of kettle, and an unsanitary ice incident.
Value for Money
9.5
Several guests described the rate as decent/acceptable and noted discounts in problem situations, producing a perception of good value despite other issues.
Food and Beverage
7
Breakfast offerings are described as 'OK' by some, but multiple guests complained about short service windows, counter-only service, and understaffing which limited accessibility.
Overall Experience
8.5
Overall impressions are mixed: some stays were clean, quiet, and pleasant, but recurring cleanliness and occasional staff attitude issues caused significant negative experiences for other guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Recreational Facilities:
Indulge in relaxation at our outdoor pool and maintain your fitness routine at the modern fitness center.

Complimentary Amenities:
Start your day right with a delicious continental breakfast served daily. Take advantage of our 24-hour business center and front desk services for a seamless stay.

Convenient Location:
Located near popular attractions such as Giddings Public Library & Cultural Center, our hotel offers a comfortable stay with easy access to key landmarks.

Book your stay at Best Western Giddings Inn & Suites for a rewarding and memorable experience.

Important information:


A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 129 reviews
Cleanliness: 3.5
Service: 9
Location: 9
Room Quality: 5.5
Amenities: 8
Value for Money: 9.5
Food and Beverage: 7
Overall Experience: 8.5
R
Robert • partner
6
Pros:

The hotel was dark, either poor lighting or low wattage bulbs. Also, the room was very musty and not as clean as would be expected. We did get daily housekeeping however and the breakfast was OK.

2025-10-01 • via Nuitee
M
Mindy • family
10
Pros:

The property was well maintained, clean and the staff was very welcoming and friendly. Check in and out was a breeze. The dining area offered a nice selection at breakfast. One thing I wasn't used to was going to the counter and placing my request for breakfast selections. Most hotels are self serve. This wasn't a negative, just something I wasn't expecting. Over all, I'd recommend staying here.

2025-09-15 • via Nuitee
S
Sandra
8
Pros:

This is a property that is tightly managed and leads me to believe that management is working hard to save every penny he/she can manage. It is located next to a Walmart. The entrance to the lobby is locked. You have to call, and someone will come out with keys to unlock it. Once you have a key card for your room, it will unlock the front sliding doors. The hotel does everything it can to demonstrate safety. I wish the breakfast would run until 10a and wish the hallways were brighter. I assume its due to energy and cost effectiveness. I would stay there again but felt a message of cost efficiency as opposed to comfort for the guests. The room was spacious and clean.

2025-08-15 • via Nuitee
M
Matt
2
Pros:

The desk guy was extremely rude. The hotel stunk and it was dirty.

2025-08-03 • via Nuitee
J
Joseph
8
Pros:

It was ok and a decent price.

2025-07-26 • via Nuitee
J
justin
10
Pros:

Nice

2025-05-30 • via Nuitee
J
John
2
Pros:

Dated brown interior. Room smells of dead dogs.
Coffee in the room no kettle.
Gas strut on the desk chair broken so gradually goes down.
Very very average, not even average pretty poor.

2025-05-07 • via Nuitee
D
Darrin • family
8
Pros:

It was clean and reasonable
There was a marijuana smell in the hotel room

2025-05-01 • via Nuitee
C
Celso
4
Pros:

In the first 30 minutoes of our stay, we found 5 small live roaches in the room and bathroom, we had to move to another room which had dead roaches behind the curtains. The manager did give us a discount.

2025-04-14 • via Nuitee
W
W5154NOellens • Family
2
Will not go back
Pros:

The front door was locked at 7:45. Very disappointed in the attitude of the desk clerk at check in. Breakfast was ridiculous, only served for 2 hours, could not help yourself and could not take food back to your room. Only one person was serving breakfast and also working the front desk.

2025-04-10 • via Tripadvisor
A
Amber • family
4
Pros:

The ac was off when we got into our room, turned it on only for it to be loud and not very cool. I asked the front desk to have someone look at it and he just turned down the fan for it to be a little quieter. The entire hotel was humid. Found something floating in the melted ice from the machine in the hall, let staff know and nothing was done about it except for a new ice bag. Not even an apology. Very uncomfortable beds. Upsetting as this is the best choice of hotel in town.

2025-04-07 • via Nuitee
W
William • partner
10
Pros:

Plan on going out for breakfast

2025-03-02 • via Nuitee
R
Rainy
8
Pros:

The stay was good. Surprisingly clean, quiet, and good service

2025-02-27 • via Nuitee
V
VICTORIA
2
Pros:

Unfortunately, this was not the best I did not expect to wake up and had roaches on the night stand I lay my mouth guard on the table roaches started getting on it. Had to throw it away and checked out asap..

2025-02-18 • via Nuitee
V
Verified traveler
8
Pros:

It was okay but I didn't know that the breakfast was cut off at 9. Most offer it until 10 on a Sunday. So I didn't get any.

2025-02-02 • via Nuitee
G
guadalupe • family_with_children
4
Pros:

Having the entrance sliding doors always locked is kind of creepy. And fornsome reason
the owners leave their vehicle parked in front entrance where "guests" are suppose to check in. Check in was ok. The rooms seemed cleaned at first glance. But after an hour roches started coming out of tub drain and sink. Extremely gross. The plumbing smelled like sewage which is probably why the roches were in there. After calling fromt desk, i was given a hand pump container supposedly with roach killer. Not offered to changebrooms or anything. Just given a spray pump. Although given that the plumbing smelled like sewage and the rocahes coming out of it, i dont think it wouldve made a difference.

2025-01-11 • via Nuitee
A
Audrey • family_with_children
6
Pros:

Pros: Centrally located; clean; safe"
Cons: toilet ran for a long time and it was not well mounted

2025-01-11 • via Nuitee
S
Sheri • family
8
Pros:

Nicest place to stay in Giddings

2024-12-03 • via Nuitee
J
Jolene
2
Horrible
Pros:

We had 2 reservations for 10/18-10/20. We arrived late in the evening to rooms that where not clean. There was a roasted chicken in the fridge, loofah in the shower with a bottle of dove soap. There was also was appeared to be short hair everywhere. When we went to check out and for the hotel not to charge us for the 2 nights, they said there was nothing they could do, but go ahead and charge us. They have just given us the run around. Absolutely terrible hotel and service.

2024-10-24 • via Nuitee
M
mike
8
No coffee
Pros:

Clean apparently they are security conscious you have to call from foyer when entering!
Morning “free” breakfast was disappointing Jimmy dean microwave breakfast sandwiches and no coffee! Coffe maker was empty and server didn’t know how to work ur!!!

2024-10-13 • via Nuitee