Best Western Plus Longhorn Inn & Suites

Hotels
•
Best Western Plus
8.6 (209 reviews)
4120 East Pierce Street , Luling , US
+1 830-351-5599

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and efficient staff (multiple mentions, April singled out)
Very convenient location near Interstate 10 and stores; good for events/weddings
Some rooms described as clean, spacious and comfortable
Comfortable beds/pillows reported by several guests
Accessible parking and plentiful breakfast seating (in several reviews)
Cons:
Repeated reports of moldy, musty smells and visible mold in rooms
Maintenance issues: broken showers, water stains, toilets, falling doors, weak fridges
Old/filthy carpets and visibly tagged/aged mattresses reported
Inconsistent breakfast quality (ranging from plentiful to poor)
Broken elevator reported during stay

Categories

Cleanliness
4.5
Multiple guests reported moldy, musty smells, visible mold in rooms and bathrooms, stained/filthy carpets and worn mattresses—cleanliness is a consistent negative in reviews.
Service
10
Many comments praise staff (April, front desk clerks, helpful and friendly personnel); staff were efficient and helpful throughout guests' stays.
Location
10
Frequently noted as convenient and well-located (near Interstate 10, easy access to stores, good for events/weddings); location is a clear strength.
Room Quality
6
Mixed: some rooms described as clean and spacious, but several guests reported broken showers, water stains, failing toilets, falling closet mirror doors, barely working fridges and old/visible-tagged mattresses.
Amenities
9.8
Amenities are generally available and useful (parking, breakfast area, proximity to convenience stores); isolated negatives (broken elevator) noted but overall amenities were functional and accessible.
Value for Money
9.5
Mixed perceptions (one guest called it a bit pricey, others praised the excellent price and economy-friendly stay). Overall perceived value is strong given location and service.
Food and Beverage
9
Breakfast experiences vary: some guests found the self-serve breakfast plentiful with many options, while at least one guest reported a very poor breakfast; generally positive but inconsistent.
Overall Experience
10
Despite notable cleanliness and room issues for some guests, consistently praised staff and convenient location lead to an overall positive guest experience in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
Located just a short drive from Luling, Texas city centre, Best Western Plus Longhorn Inn & Suites offers easy access to local attractions like Luling Area Oil Museum and Zedler Mill Park.

Modern Amenities
Each room is equipped with a flat-screen cable TV, refrigerator, microwave, and coffee-making facilities. Guests can also enjoy the convenience of free Wi-Fi access and a complimentary daily breakfast.

Relaxation and Recreation
Unwind by the outdoor pool, stay active at the fitness centre, or explore nearby Palmetto State Park. With a 24-hour front desk and free parking, your comfort and convenience are our top priorities.

Book your stay at Best Western Plus Longhorn Inn & Suites for a memorable experience in Luling, Texas.

Important information:

Please note: pet-friendly rooms are subject to availability. Please contact the property for details. Dogs must weigh less than 35 pounds and require an additional fee of USD 20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 209 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9.8
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 10
J
Jose • couple • us
9
Pros:

Like the breakfast offerings. Good location for where we needed to be. Staff was great. Housekeeping did an excellent job and were friendly and helpful.

2026-11-05 • via Nuitee
T
thomas • couple • ch
7
2026-10-26 • via Nuitee
C
Christy • couple • us
10
Very welcoming & great staff!
Pros:

Nicely kept and super convenient.

Cons:

A bit dated, but great job to maintain and make nice.

2026-10-15 • via Nuitee
M
Marquita • family_with_children • us
10
2026-10-07 • via Nuitee
M
Myra • extended_group • us
5
A little pricey for what I got.
Pros:

The location was great

Cons:

The water stains in the toilet. The broken shower.

2026-09-18 • via Nuitee
L
Luis • solo_traveller • us
5
Cons:

Holia a perro

2026-09-07 • via Nuitee
R
Richard • couple • us
9
We had an excellent stay.
Pros:

Excellent stay.

Cons:

Landscaping / rock gardens. But they are ok.

2026-09-04 • via Nuitee
D
David • couple • ch
8
2026-08-20 • via Nuitee
A
alessandro • couple • us
8
2026-08-13 • via Nuitee
K
Kimberly • solo_traveller • us
1
Disappointed
Pros:

This women at the desk was efficient. Booking on line was easy.

Cons:

It smelled like mold. I could actually feel every single piece of foam in the 4 pillows on each bed. I had to go out to my car at 2:38 am and get my own pillow.

2026-08-05 • via Nuitee
C
Cynthia • couple • us
9
Great stay at an excellent price in today’s economy.
Pros:

All the staff we interacted with were friendly and helpful. The room was well appointed and comfortable as well as spacious. The bed and pillows were comfortable too, not too hard. Breakfast was self serve but plentiful and had many options.

Cons:

No complaints

2026-07-18 • via Nuitee
C
Charlotte • solo_traveller • us
8
2026-07-15 • via Nuitee
J
Jennifer • couple • us
10
2026-07-13 • via Nuitee
J
James • family_with_children • us
1
Unpleasant and moldy . Couldn’t breath because of mold
Pros:

Nothing at all was not a pleasant stay

Cons:

The elevator not working . Building smelling moldy and musty . The room had mold everywhere and smelt moldy and musty during our stay.

2026-07-10 • via Nuitee
K
kennethcU7581BA • Family
8
April review
Pros:

April, was outstanding and extremely helpful with any and everything we needed. I would come back again just tell her how great see is and what a wonderful personality

2026-06-30 • via Tripadvisor
E
Ernest • couple • us
8
Very clean and friendly staff
Pros:

It was very clean and the staff were friendly

2026-06-24 • via Nuitee
R
Richard • solo_traveller • us
9
2026-06-16 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Front desk clerk greeted us when we entered. They room was clean and spacious. Quite even though near Interstate breakfast was great lots of seating area. Plenty of parking spaces. Easy access 2 convenience stores and interstate 10.

2026-06-13 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Front Desk lady was very knowledgeable she was quick to let us know about the event beginning held downstairs for the game. The room was very clean and spacious very quiet even though right off hwy.

2026-06-11 • via Nuitee
R
rodriguez • solo_traveller • us
10
2026-06-08 • via Nuitee