Best Western Snowcap Lodge

Hotels
•
Best Western
8.6 (369 reviews)
809 West Davis Street , Cle Elum , US
+1 509-674-0200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly, helpful and responsive staff
Convenient location within walking distance of shops
Rooms often described as large and comfortable
Good water pressure and well-maintained pool
Room amenities: mini-fridge and microwave
Included breakfast frequently praised
Easy-to-access ground-floor rooms for some guests
Cons:
No elevator (many mentions / accessibility issue)
WiFi problems reported
ADA and bathtub setup issues; high beds and difficult-for-elderly beds
Key cards stopping working
Inconsistent breakfast quality and unavailable items (waffle iron)
Thin floor insulation / potential noise from upper floors
A few reports of dirty or cramped rooms and minor maintenance issues (hole in sheet, TV volume problem)
Occasional dismissive staff interaction and isolated price concern

Categories

Cleanliness
8.4
Mostly reported as very clean in many reviews (rooms, property); a few reports of a dirty/crammed room and a hole in a sheet lowered the score slightly.
Service
9.2
Staff repeatedly described as helpful, welcoming and quick to assist (blankets, front-desk help); one report of dismissive behavior tempered the score.
Location
8.8
Location cited as convenient/walking distance to coffee shop and grocery, and generally a good base for travel; a few called it only 'okay'.
Room Quality
8.2
Many guests found rooms large and comfortable with good water pressure; some reported cramped/oddly arranged rooms, high beds, hard pillows and bathtub/ADA issues.
Amenities
8.6
Positive mentions for pool, mini-fridge, microwave and well-run breakfast service; negatives include no elevator, occasional unavailable waffle iron, ADA shortcomings and key-card problems.
Value for Money
8.7
Several guests noted the cost was great and a good price for the stay; one guest flagged price as a con, keeping the score just above average.
Food and Beverage
8.5
Breakfast was praised by multiple reviewers and the cook was commended for cleanliness/restocking; a few noted the breakfast was poor or certain items unavailable.
Overall Experience
8.4
Overall positive with many guests willing to stay again due to cleanliness, staff and location, but some notable negatives (WiFi, accessibility, occasional service/room issues) reduce the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Indulge in Nature's Beauty
Nestled in Cle Elum, Washington, the Best Western Snowcap Lodge offers a perfect retreat for outdoor enthusiasts.

Relax and Unwind
Take a dip in the indoor swimming pool or soak in the pool-side hot tub after a day of adventure. For fitness enthusiasts, there's a well-equipped fitness center to stay active.

Convenience at Your Fingertips
With free Wi-Fi, cable TV, and complimentary toiletries, each room ensures a comfortable stay. Plus, the option of select rooms with a spa bath adds a touch of luxury to your experience.

Ready to immerse yourself in the beauty of Cle Elum? Book your stay at Best Western Snowcap Lodge now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note:
No Best Western Points or Best Western Rewards are accepted.
No Other Discounts such as AAA or AARP will be given.
No Military Rates can be booked through Booking.com.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 369 reviews
Cleanliness: 8.4
Service: 9.2
Location: 8.8
Room Quality: 8.2
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 8.4
M
Marilyn • solo_traveller • us
10
2026-10-24 • via Nuitee
M
Mason • couple • us
3
If it weren’t for my ultramarathon , I would’ve left
Pros:

Location was okay

Cons:

WiFi didn’t work, room was uncomfortable, dirty, and crammed, bathroom set up was weird, staff was dismissive when asking for assistance

2026-10-17 • via Nuitee
H
House • solo_traveller • us
9
Good place to rest your head
Pros:

Our room was on the bottom floor very easy to get to. Room was clean and bed was fairly comfortable.

Cons:

Our room was placed next to a storage area for the company next door so there wasn't a nice view.

2026-10-12 • via Nuitee
L
Lynn • couple • us
10
Pros:

Great staff. Nice quiet setting

2026-10-09 • via Nuitee
T
Tina • solo_traveller • us
7
We will definitely stay again, but I will request the top floor
Pros:

The staff were very helpful. As our stay was in early October, the weather was starting to turn and we needed some extra blankets which they quickly delivered warm blankets to our room.

Cons:

Seems like the insulation from floor to floor is not adequate for children or rowdy teenagers to be on the second floor.

2026-10-08 • via Nuitee
R
Raegene • family_with_children • us
7
Will try again, but will bring more next time
Pros:

The breakfast was good, your breakfast cook was right on the cleaning and restocking part. you should not have a waffle iron out if not available, (right next to Safeway????) Room was very clean.

Cons:

As a ADA room lots to be desired, a toilet riser would have helped, bed closer to ground level, couch you could get out of. Bars do not make a ADA difference. I will say that the room was easy to get around.
Bathtub was a joke!
Go in, act like you can't get around with help & without, and see the difference, It is better to have more rooms like that then less.

2026-10-07 • via Nuitee
S
Sondra • couple • us
8
Cons:

No elevator

2026-09-19 • via Nuitee
C
Cinda • solo_traveller • us
10
2026-09-11 • via Nuitee
M
Melia • solo_traveller • us
9
2026-09-03 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-09-01 • via Nuitee
G
Greg • solo_traveller • us
9
2026-08-31 • via Nuitee
R
Rhona • solo_traveller • nl
8
Prima voor doorreis
Pros:

Goede uitvalsbasis. Lekker bed. Ruime koelkast.

Cons:

Geen lift aanwezig.

2026-08-16 • via Nuitee
K
Kirstie • couple • us
10
Pros:

Breakfast was good!

2026-08-10 • via Nuitee
C
Calvin Ritter • solo_traveller • us
8
2026-08-08 • via Nuitee
J
Jeanne • solo_traveller • us
10
Pros:

Friendly staff and very clean rooms.

2026-08-03 • via Nuitee
A
Anna • couple • us
10
Pros:

I liked that the property was clean, the pool was big, and they provided us with a makeup towel. I also love that they had a mini fridge and a microwave. All of the staff were welcoming and professional.

2026-08-03 • via Nuitee
P
Pierre • family_with_children • fr
8
Great stay for a night
Pros:

Rooms are large and comfortable.
No noise at night. We arrived from Seattle with a big jet lag and sleep quality was good enough to recover.
Included breakfast is great.

2026-07-23 • via Nuitee
S
Sandra • couple • us
8
2026-07-21 • via Nuitee
J
Joseph • couple • us
10
Room was spacious, and staff very friendly and helpful
2026-07-21 • via Nuitee
D
D7706URmelissap • Couples
10
Great place to stay!
Pros:

Such a lovely hotel in a cute little town. The cost was great, the room was clean and cheerful. The staff was awesome! My only complaint was the breakfast was not at all good.

2026-07-20 • via Tripadvisor