Best Western Plus Louisa

Hotels
•
Best Western Plus
9.1 (128 reviews)
18199 Highway 23, Louisa, Kentucky, 41230 , Louisa , US
+1 606-638-3418

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Facilities

Elevator
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
Express check-in
Grocery/convenience store
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly and helpful staff
Excellent breakfast
Comfortable beds
Pool and hot tub
Quiet location
Good value / repeat guests
Cons:
Older property needs upgrades
Occasional noisy AC fan
One comment about pool needing cleaning
Evening staff sometimes less engaged
Limited sugar-free options / breakfast inconsistency
Handicap parking a bit far

Categories

Cleanliness
9.6
Consistently praised across multiple reviews — described as immaculate, very clean rooms and public areas; one note about a noisy AC fan but overall housekeeping highly rated.
Service
9.3
Staff repeatedly called friendly and helpful (front desk and breakfast staff singled out); a few comments about less-engaged evening staff, but overall service is a strong positive.
Location
9.1
Convenient for trips and set back from the highway resulting in very quiet rooms; generally described as a good, practical location for visitors.
Room Quality
8.6
Rooms described as clean and beds very comfortable, but property is older and a few guests noted minor maintenance issues and one noisy AC fan.
Amenities
9
Pool and hot tub are popular and generally well-liked (some comment that pool needed cleaning once); breakfast area and helpful kitchen/breakfast staff are strong amenity highlights.
Value for Money
9
Multiple guests commented that the room and breakfast were good for the price and that they will return, indicating strong perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as fantastic and well-run; kitchen/breakfast staff received high praise, though a few minor negatives (one guest said nothing for breakfast; limited sugar-free syrup).
Overall Experience
8.8
Generally very positive with repeat guests and many 'met or exceeded expectations' comments; some stays were merely average and small issues (evening staff, minor maintenance) bring the overall experience slightly below the highest ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Recreational Opportunities
Enjoy our indoor pool, spa tub, and fitness center.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet access and grab essentials at the onsite vending machine.

Featured Amenities
Take advantage of the business center, express check-in, and express check-out. Free self-parking is available.

Grab a bite from our grocery/convenience store and enjoy a daily complimentary full breakfast. Book your stay at Best Western Plus Louisa.

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HTS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property is cleaned with disinfectant

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 128 reviews
Cleanliness: 9.6
Service: 9.3
Location: 9.1
Room Quality: 8.6
Amenities: 9
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 8.8
L
Lloyd • family
10
Pros:

Great place to stay

2025-10-09 • via Nuitee
G
Galla
10
Pros:

Yes

2025-10-05 • via Nuitee
J
James F
10
Pros:

Very Clean AC great Staff awesome

2025-10-04 • via Nuitee
G
Greg
10
Pros:

Nice place

2025-10-02 • via Nuitee
A
Ashley
10
Pros:

Everything and everyone was wonderful! We always come down here and stay the night here for the Fallsburg Fearplex. So worth it everytime

2025-09-29 • via Nuitee
R
Richard
10
Pros:

We really enjoyed our stay at the Best Western Louisa. The staff was very friendly and did a great job, especially the gentleman behind the front desk and the woman who took care of the breakfast bar.

2025-09-23 • via Nuitee
G
Grace • friends
8
Pros:

Was pleasantly surprised

2025-09-23 • via Nuitee
I
Ina
8
Pros:

Ac fan was noisy or rather loud

2025-09-07 • via Nuitee
B
brent • family
10
Pros:

Old hotel needs upgrade but only real option in the area

Breakfast was good staff was A+

2025-09-01 • via Nuitee
J
Jennifer
10
Pros:

Convenient for my trip

2025-08-27 • via Nuitee
T
Tim
10
Pros:

It was clean quiet and breakfast was fantastic.

2025-08-20 • via Nuitee
K
Kim • family
10
Pros:

Everyone was very professional and very helpful to us at all times we were there. We have been coming to this hotel for six plus years and enjoy it so much we will definitely be coming back again.

2025-08-11 • via Nuitee
J
Jacqueline • family
2
Pros:

Nothing for breakfast.

2025-08-10 • via Nuitee
M
Marco
10
Pros:

Clean nest and very friendly!

2025-08-02 • via Nuitee
B
Bruce
10
Pros:

The property was very clean. The lady serving breakfast was very friendly and excelled at service.

2025-07-16 • via Nuitee
C
Christy
10
Pros:

It was very quiet

2025-06-30 • via Nuitee
D
Douglas
10
Met or Exceeded Expectations
Pros:

This was a perfect place to stay for two days while attending a family reunion at an off-site location.

Staff was friendly and helpful.

Cleanliness was immaculate.

Bed was oh-so comfy. Breakfast was typical hotel freebie fare, but done well.

Hotel site sits back from the highway , my room was on the hotel’s back side. Not a hint of road noise in my room.

No complaints about this stay. My expectations were met or exceeded.

2025-06-29 • via Nuitee
V
Virginia
10
Pros:

It was cleanest hotel I ever been in.The workers are so friendly. I will definitely go back

2025-06-14 • via Nuitee
C
Connie
8
Pros:

Nice, clean, quiet hotel. Friendly staff who gave great advice and directions.

2025-06-13 • via Nuitee
K
Kathy • family
10
Pros:

Our room was very nice and clean...

2025-06-06 • via Nuitee