Best Western Plus Pleasanton Hotel

Hotels
•
Best Western
8.5 (274 reviews)
1917 West Oaklawn Road , Pleasanton , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Good location
Cons:
Poor pillow quality
Customer service needs improvement

Categories

Cleanliness
9
Everything was clean!!✅
Service
8.5
Staff was great✅, but customer service could improve.
Location
9
Walmart super close location and nearby restaurants came in handy👍
Room Quality
7.5
Pillows! Oh how horrible the pillows were.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
A good value.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Mostly excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:13

Property Description

Luxury and Convenience Await at Best Western Plus Pleasanton Hotel

Modern Amenities: Enjoy free WiFi, a flat-screen satellite TV, microwave, and refrigerator in every room.

Relaxation: Unwind by the outdoor swimming pool or cook up a delicious meal using our barbecue facilities.

Convenience: With a 24-hour front desk, free parking, and proximity to Pleasanton Municipal Airport and San Antonio city centre, your stay will be stress-free.

Experience comfort and convenience at Best Western Plus Pleasanton Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 274 reviews
Cleanliness: 9
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
J
Jim • solo_traveller • us
9
2026-06-13 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-04-20 • via Nuitee
M
Mrs. Lemos • family_with_children • us
10
Pros:

Friendly staff, clean rooms bathrooms , large White towels. Saftey , breakfast, complimentary coffee downstairs, and ice cream machine by ice achine

Cons:

Can't say there was anything I didn't like

2026-04-13 • via Nuitee
D
Damian • couple • us
10
2026-03-26 • via Nuitee
D
Dawn • family_with_children • us
10
good place
Pros:

everything,we will be staying there again

2026-03-18 • via Nuitee
J
Jerome • family_with_children • us
10
2026-01-26 • via Nuitee
E
Eloy • couple • us
1
2026-01-19 • via Nuitee
E
Eloy • couple • us
1
2026-01-19 • via Nuitee
D
Dorthy • extended_group • us
10
2026-01-19 • via Nuitee
N
Nancy • couple • us
8
A good value.
Pros:

Close to where we were attending a funeral.

Cons:

Parking on the sloping lot is a problem.

Why do the beds have to be so tall?

2025-12-07 • via Nuitee
T
Tapia • couple • us
9
2025-12-06 • via Nuitee
D
Dragg • solo_traveller • us
9
Mostly excellent stay
Pros:

Everything was great. Staff was super friendly and helpful.

Cons:

Pillows! Oh how horrible the pillows were. Bring you own pillows and it'll be a perfect stay.

2025-10-13 • via Nuitee
L
Linda • family_with_children • us
10
Pros:

I liked everything!! Staff was great✅
Everything clean!!✅
Walmart super close location and nearby restaurants ✅ came in handy👍

Cons:

Everything was perfect!!✅

2025-10-13 • via Nuitee
B
Benjamin
10
Pros:

Comfortable experience. Nice room. Friendly staff.

2025-10-09 • via Nuitee
D
Dana
10
Pros:

Great for an overnight during long trip.

2025-09-15 • via Nuitee
P
Patricia • family_with_children • us
8
2025-09-13 • via Nuitee
E
Edward
6
Nice and Clean
Pros:

It’s a nice, comfortable place. Very clean. The issue I had was with the customer service. There’s a young lady who works the counter who needs to seriously work on her interpersonal communication skills. Manner’s go a long way

2025-09-07 • via Nuitee
J
Jacquie • couple • gb
10
2025-08-27 • via Nuitee
J
John
8
Curtains
Pros:

Curtains in room were transperant and the light came in from the parking lot all night. Hard to sleep

2025-08-25 • via Nuitee
A
Avant • family_with_children • us
10
2025-07-31 • via Nuitee